Bigcommerce

Qui utilise Bigcommerce ?

Les start-up, PME et grandes entreprises qui souhaitent vendre des marchandises en ligne.

Description de Bigcommerce

BigCommerce est une des principales plateformes cloud d'e-commerce pour les entreprises bien établies et à croissance rapide. Combinant des fonctionnalités professionnelles, des performances de pointe, une architecture ouverte ainsi qu'un écosystème d'applications ouvert, BigCommerce permet aux entreprises de développer des ventes en ligne en réduisant les coûts, les délais et la complexité de 80 % par rapport aux logiciels sur site. BigCommerce facilite l'e-commerce B2B et B2C pour plus de 60 000 marques, plus de 2 000 entreprises de taille moyenne, 30 entreprises du Fortune 1000 et des marques leaders du secteur.

Informations sur Bigcommerce

Bigcommerce

http://www.bigcommerce.com

Fondé en 2009

Vidéo de Bigcommerce
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Présentation des tarifs de Bigcommerce

Bigcommerce n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Bigcommerce est disponible à partir de 29,95 $US/mois.


À partir de

29,95 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement et prise en charge de Bigcommerce

Ressources d'aide

  • Service de support permanent (réponse directe)
  • Support en horaire de bureau
  • En ligne

Déploiement

  • Installation (Mac)
  • Cloud, SaaS, web
  • Installation (Windows)
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

Bigcommerce - Fonctionnalités

  • Accès mobile
  • CRM
  • Gestion SEO
  • Gestion de plusieurs magasins
  • Gestion des avis
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Kitting
  • Marketing multicanal
  • Modèles
  • Sécurité des données
  • e-mail marketing

Logiciels d'e-commerce : afficher la liste complète

  • API
  • Développement d'application Web et mobile
  • Environnement de développement intégré
  • Gestion de contenu
  • Optimisation des stocks
  • Points de contact clients
  • Suivi des conversions

Logiciels d'e-commerce headless : afficher la liste complète

  • Correction en temps réel
  • Créateur d'enquêtes
  • Créateur de boutiques en ligne
  • Fonction de glisser-déposer
  • Gestion SEO
  • Importation et exportation de contenu
  • Mise à jour automatique
  • Modèles prédéfinis
  • Outils de réservation en ligne
  • Pages de renvoi et formulaires web

Logiciels de création de site Internet : afficher la liste complète

  • Accès mobile
  • Commande par lot
  • Gestion SEO
  • Gestion des expéditions
  • Gestion des promotions
  • Gestion des stocks
  • Options de paiement
  • Outils de communication
  • Rapports et analyses
  • Renouvel. commandes

Logiciels de plateforme d'e-commerce B2B : afficher la liste complète

  • Avis et notes sur les produits
  • Configurateur de produits
  • Gestion de l'impôt
  • Gestion des catalogues
  • Gestion des expéditions
  • Gestion des remboursements
  • Gestion des retours
  • Gestion des réductions et des coupons
  • Gestion des stocks
  • Relance de paniers abandonnés
  • Traitement des cartes de crédit

Logiciels de vente en ligne : afficher la liste complète

  • Commerce mobile
  • Commerce social
  • Gestion SEO
  • Gestion des canaux
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Intégration de marketplace
  • Panier d'achat
  • Synchronisation de données
  • e-mail marketing

Logiciels e-commerce multicanal : afficher la liste complète

  • Carte de fidélité
  • Commerce mobile
  • Comptes clients
  • Configurateur de produits
  • Gestion SEO
  • Gestion des canaux
  • Gestion des catalogues
  • Gestion des commandes
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Panier d'achat
  • e-mail marketing

Logiciels e-commerce pour PME : afficher la liste complète

Bigcommerce - Alternatives

Plus d'alternatives à Bigcommerce

Avis sur Bigcommerce

Lire tous les avis

Note moyenne

Facilité d'utilisation 4,1
Service client 4,2
Fonctionnalités 4,1
Rapport qualité-prix 4,1

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Écrivez votre avis !
Nathan K.
Marketing Manager
Articles de sport, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 04/09/2019

"Among the best ecommerce solutions for growing businesses"

Commentaires: We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered greater scalability and entry-level features than what Lightspeed offered. Because we use Lightspeed POS, however, integrating product data between the systems was a challenge and a lengthy process. It also takes some effort to maintain the connection (via a third-party service using their API).

Avantages: Bigcommerce offers some of the most inclusive features in their entry-level product options, making them excellent for small businesses. Their level of customer support and transparency about service issues and new features in development are excellent and perhaps one of the main reasons why we've kept using Bigcommerce instead of switching to a platform that meets other essential features that we are still awaiting from Bigcommerce. The availability of third-party apps (including shipping and logistics integrations) has been great to work with so far.

Inconvénients: Storefront development is currently very lackluster and it can be difficult to get a truly customized website without hiring a developer or investing in web development skills of your own. This is also true of their e-mail features. If you don't have more than a basic understanding of HTML, it will be next to impossible to customize their system e-mails without a third-party solution. Also, while their entry-level features are among the most plentiful in the industry, a few features (such as Google Reviews integrations and Abandoned Cart Recovery) are reserved only for higher-tier plans, which doesn't make sense from a financial standpoint as their costs to support these features should be minimal.

  • Source de l'avis 
  • Publié le 04/09/2019
Margaret M.
UX Analyst
Design, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/05/2020

"Great e-commmerce platform if you can't afford custom designs but have a large inventory of products"

Commentaires: The company I worked for had a B2B e-commerce website, but wanted to start a second e-commerce site that was more B2C focused since the clientele had different needs, and the B2B site was not set up to accommodate all the new B2C business. We were able to set it up quickly and provide accurate shipping costs and product option costs.

Avantages: I loved the versatility available for building product pages, being able to set it up so pricing adjusts automatically for different product options, and the import/export functions to update large inventories via Excel documents instead of manually editing within the web app.

Inconvénients: Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc. Their customer service is great though, so if you're confused about a setting you can call and talk to someone very quickly. I rarely ever waited more than 5 minutes to talk to a rep.

  • Source de l'avis 
  • Publié le 12/05/2020
Tom L.
Head of IT
Vente en gros, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    3 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 07/01/2021

"It Does The Job. What You Would Expect For An Ecommerce Site."

Commentaires: We have been using BigCommerce for quite some time now. No so thrill about it nor are we dissatisfied with the platform. For what we need, it does the job. But we would not make it our go-to platform if we need specific function or customization. It seems there's almost little to no guide out there if we want to customize. We have to seek a developer who knows how to customize BigCommerce and even then, they charge quite a bit for what we needed. Would recommend for people who want a basic ecommerce site. But if you want to have customization, Big Commerce is not the way to go.

Avantages: It is quick to set up. Easy for a non-technical person to manage when starting out with little to no experience in ecommerce. Has everything you would expect from an e-commerce platform. Great layout for product and checkout page.

Inconvénients: Customization is very limited. Even when you try to get some tech support from their team. They tell you they're not developer and would suggest some options with using their partners services. There's very little help if you want to customize basic attributes. The platform setup is quite limited if you want to change specific part of the layout.

  • Source de l'avis 
  • Publié le 07/01/2021
Chad W.
Front-End Developer
Internet, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    1 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    2/10
  • Source de l'avis 
  • Publié le 18/11/2018

"Easy to make basic sites, difficult to do more"

Commentaires: It does the basics well, but there are plenty of e-commerce platforms out there that outperform BigCommerce. In my experience Shopify is better than BigCommerce is every way. I even prefer WordPress with WooCommerce to this.

Avantages: BigCommerce does make it easy to list and sell products online. The product manager is pretty comprehensive, and most of the pages are made for you - including the home page. It includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier. There are many custom themes for Bigcommerce, and most of them look great. The interface has gotten a much needed facelift in the past few years.

Inconvénients: If you're trying to do more than the basics, Bigcommerce (BC) is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress. They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BC theme editor is lacking. Documentation is available, but I found myself scrounging around on forums for many basic features not listed in the docs. The in-browser theme editor is buggy and unreliable. For editing static pages, BC's WYSIWYG editor is meager and unnecessarily strict. The linter strips out perfectly valid code (like blank divs), and there's no way to include CSS on a page – meaning that any @media queries or breakpoints have to clutter up the main CSS file. There are very limited options editing your home page, and almost no options to edit your shop pages. And maybe it's just the theme we started using, but the pages load VERY slowly. It takes several seconds to asynchronously load the page content, so javascript running on a product page may not run for 3-4 seconds after the user lands! Not ideal The email editor is painful. We found ourselves designing in mailchimp and copy/pasting into BC when done. There's no way to send a test email either, do you have to complete an order each time you want to see that updated order email. I mentioned the interface is better, but it's still quite buggy.

  • Source de l'avis 
  • Publié le 18/11/2018
Justin D.
Director of E-commerce & Marketing
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/11/2020

"TYLER'S x BigCommerce"

Commentaires: BigCommerce has been absolutely phenomenal. We're glad to be based in Austin, Texas alongside some of the BigCommerce team. Their support staff has been instrumental in our ability to adjust when a problem arises, and find a long term solution to ensure our ongoing success.

Avantages: BigCommerce has developed a simplistic software that's allowing small and mid size companies to maneuver at scale. We've been able to learn and adapt new strategies as their team continues to open new capabilities to developers and as they push development in their app market. Fast and reliable apps will be key to building and maintaining the next evolution of ecommerce businesses and having that infrastructure in place will be pivotal in the years to come.

Inconvénients: When we teamed up with BigCommerce, they were a newer competitor in the market. Some similar companies were able to offer functionalities that were limiting to our initial growth through ecommerce. Being a brick and mortar based business since 1978, we had a multitude of functionalities needed to keep up with our physical locations. Although they couldn't offer these features out of the gate, they were quick to get them implemented and worked closely with us to resolve our issues.

  • Source de l'avis 
  • Publié le 09/11/2020