Description de BigCommerce

BigCommerce est une des principales plateformes cloud d'e-commerce pour les entreprises bien établies et à croissance rapide. Combinant des fonctionnalités professionnelles, des performances de pointe, une architecture ouverte ainsi qu'un écosystème d'applications ouvert, BigCommerce permet aux entreprises de développer des ventes en ligne en réduisant les coûts, les délais et la complexité de 80 % par rapport aux logiciels sur site. BigCommerce facilite l'e-commerce B2B et B2C pour plus de 60 000 marques, plus de 2 000 entreprises de taille moyenne, 30 entreprises du Fortune 1000 et des marques leaders du secteur.

Qui utilise BigCommerce ?

Les start-up, PME et grandes entreprises qui souhaitent vendre des marchandises en ligne.

Où peut-on déployer BigCommerce ?

Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile)

À propos de l'éditeur

  • BigCommerce
  • Situé à austin, É.-U.
  • Fondé en 2009
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Allemagne, Australie, Canada, Espagne, France et 10 autres

Langues

allemand, anglais, chinois, espagnol, français et 5 autres

BigCommerce - Prix

À partir de :

29,95 $US/mois
  • Oui, essai gratuit disponible
  • Non, pas de version gratuite

BigCommerce n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de BigCommerce est disponible à partir de 29,95 $US/mois.

À propos de l'éditeur

  • BigCommerce
  • Situé à austin, É.-U.
  • Fondé en 2009
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Allemagne, Australie, Canada, Espagne, France et 10 autres

Langues

allemand, anglais, chinois, espagnol, français et 5 autres

BigCommerce en vidéos et en images

BigCommerce Logiciel - 1
BigCommerce Logiciel - 2
BigCommerce Logiciel - 3
BigCommerce Logiciel - 4
En voir 5 de plus
Vidéo de BigCommerce
BigCommerce Logiciel - 1
BigCommerce Logiciel - 2
BigCommerce Logiciel - 3
BigCommerce Logiciel - 4

Fonctionnalités - BigCommerce

  • API
  • Accès mobile
  • CRM
  • Catalogage/catégorisation
  • Comptes clients
  • Correction en temps réel
  • Créateur de boutiques en ligne
  • Fonctionnalité d'aperçu
  • Front et Back ends découplés
  • Gestion SEO
  • Gestion de contenu
  • Gestion de l'e-commerce
  • Gestion de l'impôt
  • Gestion de la conception
  • Gestion de site web
  • Gestion des canaux
  • Gestion des clients
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des modèles
  • Gestion des promotions
  • Gestion des remises
  • Gestion des stocks
  • Gestion multicanal
  • Importation et exportation de données
  • Intégration de marketplace
  • Intégrations de tiers
  • Modèles prédéfinis
  • Optimisation des stocks
  • Options de paiement
  • Options de publication
  • Options de publication de contenu
  • Paiements électroniques
  • Panier d'achat
  • Points de contact clients
  • Pour le B2B
  • Pour les petites entreprises
  • Prise en charge de plusieurs devises
  • Rapports et analyses
  • Rapports et statistiques
  • Relance de paniers abandonnés
  • Renouvel. commandes
  • Sécurité SSL
  • Sécurité des données
  • Tableau de bord d'activités
  • e-mail marketing

Alternatives à BigCommerce

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The product is capable of setting up a marketplace with optimum features. Vendor dashboard, commission, shipping, product comparison.
Shopify Plus simplifie l'e-commerce en fournissant des logiciels de commerce multicanaux à forte croissance et à volume élevé.
Solution de gestion d'e-commerce clé en main, intégrée et personnalisable.
Logiciel de création des blogs et de sites web le plus populaire au monde. Il s'agit d'un logiciel open source gratuit.
Znode is an enterprise B2B ecommerce platform developed to enable growth through a rich set of native B2B features.
Solution complète de panier d'achats et de site web pour les e-commerçants.
Un leader des solutions de développement d'applications mobiles et de sites web d'e-commerce pour le B2C, le B2B et les places de marché multi-fournisseurs. Entièrement testé et personnalisable. En savoir plus sur All-In-One eCommerce Solution
Squarespace fournit des outils créatifs qui alimentent l'avenir du web.

Avis sur BigCommerce

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,2
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
52%
4
36%
3
10%
2
1%
1
1%
Nathan
Nathan
Marketing Manager (É.-U.)
Utilisateur LinkedIn vérifié
Articles de sport, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Among the best ecommerce solutions for growing businesses

5,0 il y a 3 ans

Commentaires : We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered greater scalability and entry-level features than what Lightspeed offered. Because we use Lightspeed POS, however, integrating product data between the systems was a challenge and a lengthy process. It also takes some effort to maintain the connection (via a third-party service using their API).

Avantages :

Bigcommerce offers some of the most inclusive features in their entry-level product options, making them excellent for small businesses. Their level of customer support and transparency about service issues and new features in development are excellent and perhaps one of the main reasons why we've kept using Bigcommerce instead of switching to a platform that meets other essential features that we are still awaiting from Bigcommerce. The availability of third-party apps (including shipping and logistics integrations) has been great to work with so far.

Inconvénients :

Storefront development is currently very lackluster and it can be difficult to get a truly customized website without hiring a developer or investing in web development skills of your own. This is also true of their e-mail features. If you don't have more than a basic understanding of HTML, it will be next to impossible to customize their system e-mails without a third-party solution. Also, while their entry-level features are among the most plentiful in the industry, a few features (such as Google Reviews integrations and Abandoned Cart Recovery) are reserved only for higher-tier plans, which doesn't make sense from a financial standpoint as their costs to support these features should be minimal.

Alternatives envisagées : Adobe Commerce, WooCommerce et Shopify

Pourquoi choisir BigCommerce : Note: We switched from Lightspeed's integrated e-commerce offering but still utilize their cloud POS and inventory management software (connected to Bigcommerce via API). We switched because Bigcommerce offered greater scalability than Lightspeed's own solution, especially concerning the ease of managing our inventory across multiple marketplace channels.

Logiciel antérieur : Lightspeed Retail

Pourquoi passer à BigCommerce : Bigcommerce ultimately offered the greatest financial value in terms of entry-level features and marketplace functionality that were available to us as a growing small business.

Garrett
CEO (É.-U.)
Biens de consommation, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for rapid growth

5,0 le mois dernier Nouveau

Commentaires : Postive. I have been using it for 6+ years already and do not see any reason to leave. it has grown with me over the years.

Avantages :

Bigcommerce is easy to implement and one of the most versatile ecommerce/inventory/web store/website builder/order management platforms on the market. They are built for you to grow and will work for a startup or for a enterprise.

Inconvénients :

I dont like the way they announce new features. Sometimes the degrade a feature but the only way to find out is to attend a "town hall" instead they should just email all users a list of features that are being updated or degraded.

Alternatives envisagées : Shopify

Pourquoi passer à BigCommerce : Bigcommerce had a lower fee with more features included. they do not take a percentage of each sale like shopify tries to.

Chad
Chad
Front-End Developer (É.-U.)
Utilisateur LinkedIn vérifié
Internet, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to make basic sites, difficult to do more

3,0 il y a 4 ans

Commentaires : It does the basics well, but there are plenty of e-commerce platforms out there that outperform BigCommerce. In my experience Shopify is better than BigCommerce is every way. I even prefer WordPress with WooCommerce to this.

Avantages :

BigCommerce does make it easy to list and sell products online. The product manager is pretty comprehensive, and most of the pages are made for you - including the home page. It includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier. There are many custom themes for Bigcommerce, and most of them look great. The interface has gotten a much needed facelift in the past few years.

Inconvénients :

If you're trying to do more than the basics, Bigcommerce (BC) is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress. They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BC theme editor is lacking. Documentation is available, but I found myself scrounging around on forums for many basic features not listed in the docs. The in-browser theme editor is buggy and unreliable. For editing static pages, BC's WYSIWYG editor is meager and unnecessarily strict. The linter strips out perfectly valid code (like blank divs), and there's no way to include CSS on a page – meaning that any @media queries or breakpoints have to clutter up the main CSS file. There are very limited options editing your home page, and almost no options to edit your shop pages. And maybe it's just the theme we started using, but the pages load VERY slowly. It takes several seconds to asynchronously load the page content, so javascript running on a product page may not run for 3-4 seconds after the user lands! Not ideal The email editor is painful. We found ourselves designing in mailchimp and copy/pasting into BC when done. There's no way to send a test email either, do you have to complete an order each time you want to see that updated order email. I mentioned the interface is better, but it's still quite buggy.

Lisa
Owner (É.-U.)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It's been a nice long relationship

5,0 il y a 3 mois

Commentaires : Overall, it's been pretty smooth sailing. Customer service is ALWAYS there and trying to help the best they can. They never leave me in the dark. Way easier and faster site than dealing with Magento.

Avantages :

I have used Bigcommerce for over 8 years. Overall, I think it works better and at a more reasonable cost than other related platforms.

Inconvénients :

I have 1k parent skus with 11k child skus. It will not import my large spreadsheet. So if there is a major price change from my brands, it's impossible to import my vendor's .csv or excel sheet. We have to update each regular price and sale price one by one. Takes way too much time to permanantly discount items / sales too.

Alternatives envisagées : Shopify

Pourquoi choisir BigCommerce : Magento was a never ending money pit and operated very slowly.

Pourquoi passer à BigCommerce : Shopify charges fees for every sale. Overall with all the apps you need to buy with Shopify, Bigcommerce had more features out of the box. I still had to buy 4-5 apps. But I would have had to invest much more money with Shopify. Which wouldn't be enough money left for me to operate the rest of my business.

Mohammad
Field and digital marketing manager (R.-U.)
Logiciels, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent B2B Ecommerce platform

4,0 il y a 2 mois

Avantages :

-Very easy to use eCommerce platform with easy to integrate with other third-party platforms. -Great customer support and service -Excellent for building and designing pages/website -Great for orders management - I love how easy it is to import and export the data easily -Great selection of themes available to use -Great for reporting and dashboarding -great out-of-box features and personalization -Adding new products and editing them is very straightforward -Affordable as compared to competitors

Inconvénients :

-Although the platform itself is affordable other plugins do increase the price of overall use -Platform keeps having bugs every now and then - so do the plugins -Does require basic coding knowledge for some of the customization -The templates available are hard to edit