Nexonia Expenses

utilisateur occasionnel

Avantages :

Je l'utilise seulement une fois par moi mais c'est assez rapide car assez intuitif pour ma part.

Inconvénients :

Pour ma part je ne vois pas d'amélioration a faire.

Nexonia has set a gold standard.

Avantages :

I love Nexonia for its simplicity and the fact it is highly customizable. It is cloud-based and therefore perfect for mobile management of staff expenses in my organization.I love the approval workflow , and how Nexonia integrates seamlessly with our inhouse ERP tools. I love the quality of the mobile app. Majority of my colleagues at work have never had a cause to use Nexonia on desktop and this proves how well the smartphone app has been effective.This is great for measuring mileage for tasks and subsidized meals which we all never seem to get enough of at work. I love the quality of support Nexonia offers my organization. On every occasion ,when I have reached out to the Nexonia team , I always got to talk to an human being. This is rare for software firms who seem to always want to over automate their support structure.Therefore I will say Nexonia is setting a good standard.

Inconvénients :

Linking my personal debit card to Nexonia always seem to be an hurdle ,and not just for me but also for most of my colleagues at work.

Our Positive Experience with Nexonia Expenses

Commentaires : Since we have multi-level approval process, we can be sure that our purchases are correctly recorded and our funds are being spent according to company policy. It helps us have visibility to all our card transactions and helps to control company costs. It has also helped to shorten our monthly financial close and saved time for office personnel who would otherwise manually enter transactions.

Avantages :

Having a product that is easy to use for both field techs and office professionals has been a big benefit. Our users can submit expenses on the go via the mobile app or on the computer web version.

Inconvénients :

Most of the time sync errors indicate what needs to be corrected so that it can successfully transfer to the ERP, but sometimes there are sync errors that are difficult to pinpoint. Nexonia support always helps us get to resolution if that is the case.

Mobile App Is Convenient!

Avantages :

The app is very easy to use, but does require further training with an admin to understand their preferences on how to submit expenses based on the company.

Inconvénients :

Wish this could be integrated with ADP so any reporting changes would flow to Nexonia and update automatically.

Expense Reports

Commentaires : I can not comment on cost - as it is corporately paid for, nor can I comment on support, as when I have an issue I go to our internal team.
We did get trained on the system by a representative - who was likeable and enthusiastic. Pleasant experience.
Overall: I would not purchase this on my own.
It is "jumpy", so when you try to navigate between columns of expenses or time sheets you often have to reselect multiple times - which really makes it slow. This also means there is the likelihood for errors and as such it seems you not only have to complete the entry but review to make sure it didn't "jump" and have an item get miscategorized. The "copy" functions which should allow you to copy the categories from week to week - don't work well either. This is tiresome as then one if forced to do everything that the copy function is supposed to assist with.
I have had a few service interruptions. I did not inquire to our internal support - as the message that came up when my time sheets and expenses were lost indicated that there was an issue with your site and to please come back later. It would have been of benefit if you have provided a suggestion as to how long the site would be down, or given the option to be notified when come back. Some work was lost, which was also a pain. We have had various problems submitting information and getting items approved. These were not individual issues, but across the organization. So - I can not validate if that was NEXONIA or in part the integration with our company.
The integration with AMEX is cool - but it does chose the wrong categories, so I still have to edit them. This could be a result of our team having too many sub categories. Sorry that this isn't very positive comments, but it truly looked like a good platform, but is just not client friendly.....yet :) I do not need to have this feedback posted - that is not my intent. I rather you just use the information to improve the platform.

Avantages :

please see first section - amex integration - and it looks to have the right "thinking" behind what an app should do

Inconvénients :

Please see first section difficult to use jumpy creates errors because of the above credit card integration - miss categorizes System outages with no way to be notified when it is back on line and no time estimate - happene don the weekends, so I was going to call - but there was no support available at the time