17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Description de ezyVet
ezyVet est la nouvelle génération de logiciels de gestion de cabinet basés sur le cloud. Une solution tout-en-un et facile à utiliser pour les soins de santé primaires, les urgences, les spécialités et les universités. ezyVet compte de nombreux outils et fonctionnalités pour aider votre cabinet à réaliser son plein potentiel. Améliorez les flux de travail, collectez des données et prenez de meilleures décisions commerciales. Avec une assistance 24h/24, 7j/7 et des intégrations avec de nombreux partenaires de qualité, ezyVet offre une solution vraiment connectée.
Qui utilise ezyVet ?
ezyVet regorge d'outils et de fonctionnalités pour aider les vétérinaires, être vétérinaire et gérer votre cabinet à son plein potentiel. Améliorez les flux de travail, collectez des données et prenez de meilleures décisions commerciales dès aujourd'hui.
ezyVet ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
ezyVet
Alternatives à ezyVet
Avis sur ezyVet
Clear choice for our non-profit animal sanctuary and spay/neuter clinics
Commentaires : The implementation team was stellar in helping us switch from Avimark to ezyVet. The conversion team did an outstanding job with almost no involvement from us. All data was converted accurately. Again, because we are not the 'normal' type of customer for ezyVet, our implementation manager needed to find ways to handle many unique things that we required that would not be a requirement for a regular vet clinic. He was almost always able to come up with a great solution. We were very pleased. The support team is very responsive and very knowledgeable. Their ticketing system works well for our staff to input their question or concern and get the direction they need. Turnaround is good.
Avantages :
We are a non-profit animal sanctuary and the majority of our medical services are provided to the approximately 1700 animals we have at the sanctuary at any given time. They are a wide variety of species and their services run the gamut of simple shelter medicine (vaccines, spay/neuter, simple meds) to very complex services (surgeries, hydrotherapy, alternative medicine, wildlife rehabilitation, etc.). We needed a solution flexible to handle all of these variations. ezyVet offered full functionality to manage care for all of our types of animals and types of customers, and was able to successfully report by these breakouts. We also rolled out ezyVet to our spay/neuter clinic which serves our animals, non-profits and public customers. The key things we were looking for when we selected ezyVet were: > System stability > System accessible from anywhere (cloud based) > Able to handle unique pricing of services for our animals, employees, non-profits, and public customers; pricing model also varied by type of product/service > Able to report expenses and revenue by categories of our animals, employees, non-profits and public customers > Able to use same software for both types of clinics > Incorporates whiteboard (integrated with SmartFlow) > Seamless integration with our lab, x-ray and ultrasound equipment and vendors > Significant paperless functionality > Management of clinic inventory > All data available via API ezyVet met all of our criteria.
Inconvénients :
Since we are a non-profit, the standard reporting in ezyVet does not provide most of what we are looking for. We are pursuing bringing the data into our data warehouse via the API so we can create our own reports. Also, the learning curve was quite steep. ezyVet is not easy to learn for the less tech savvy staff. However, once they learned it, it has been fairly easy to use. We have used the client portal at our spay/neuter clinic. Because of our unique clientele of shelters and rescues having many animals per client, we have experienced problems with using the portal for viewing records but it has worked well for scheduling appointments. We are setting up the client portal for internal use at the sanctuary for scheduling appointments and getting answers to medical questions. We have experienced some limitations in the functionality to set up questions and answers.
Réponse de l'équipe de IDEXX
il y a 4 ans
Thank you for the awesome review, Dina! We're glad to hear that you and the Best Friends Animal Society team are happy with ezyVet. I'm about to pass on your feedback to our Support and Implementation teams, who will get a real kick from it. We appreciate that the complexity of our software can require some learning time so we have a really exciting new development in the pipeline, which will tackle this learning process. Watch this space! Sincerely The ezyVet team
Alternatives envisagées précédemment :
Great Investment
Commentaires : As we continue to grow moving forward, ezyVet seems to be able to grow with us and meet our needs. There is not perfect system out there but for us, it was a clear choice ezyVet could help meet our needs then and now. EzyVet seems to continually be improving and produces changes based on client suggestions and needs.
Avantages :
We love the memo system as we can communicate with all of our staff or beak it down in groups. The system is pretty much customizable to most of our needs and our growth pattern. Integrated inventory system is very helpful as well. Once you are fully integrated and you understand the system, you should be able to see how it will benefit your practices needs. It takes a team to get this implemented and up and running but once you are there it's good.
Inconvénients :
Integration was lengthy to prepare for but it gets your organized. The time delay is something that bothers us. When we read memo's, it take a long time to load it and then move on to the next one. We have great wifi throughout our clinic but seems to affect all computers this way.Memos that we send and deleted memos - we wish you could either put them in specific folders to search for them or at least group them all together by senders name.
Don't buy in.
Commentaires : One of the worst companies I have dealt with in business. They are in it for the money. They knowingly lock you in to a contract that you can't get out of. Then they do not complete their portion of any work but if there is a delay it is all on the user. Once you finish implementation, you are on your own to just figure it out.
Avantages :
The features they sold us on will be awesome if they worked. The ability to work between multiple sites. The ability to control inventory over multiple sites.
Inconvénients :
There is absolutely no help in setting the software up. They charge ALOT of money for this phase, but it is all DYI. The implementers don't know their own software. No two people can tell you the same thing. Most of the time they contradict themselves. You have to learn how to set up the software and use the software on your own by watching videos. The videos don't match what the implementers say, nor do they match the quizzes in the training. It does not do what they say it will do.
Réponse de l'équipe de IDEXX
il y a 3 ans
Hello Richard, We are terribly sorry you did not have the experience you were after. Our onboarding team goes above and beyond to give new customers the best possible start to new software. Thanks for sharing your feedback. The ezyVet Team
Alternatives envisagées précédemment :
Ezyvet works for mixed practice
Commentaires : I have had great experience with Ezyvet. When it is working it is excellent, when we find a glitch it works well.
Avantages :
The colourful dashboard and ability to build the consulting schedule from the back end makes mixed practice easier. I can programme my vet time more efficiently because of the structures ezyvet delivers.
Inconvénients :
I least like the inability to access some statistics easily, it can get quite complex trying to get the data i need out for practice management
Do yourself a favor and get EzyVet already
Commentaires : So glad I switched to EzyVet in 2018. They continue to improve.
Avantages :
We joined EzyVet in 2018 before they merged with Idexx. It was well fleshed out in terms of features and actually was constantly improving (contrary to Idexx Neo!). I love the ability to create email and record templates that make my life easier. Integration with Idexx now has just improved things. I hope the awesome customer support continues with Idexx now owning them.
Inconvénients :
Switching over, setting up and learning the new software took about 4 months, but then it was worth all the initial growing pains.Some people might say it’s expensive vs other softwares, but we all know you get what you pay for. If your vet hospital grows, that cheap software won’t likely be doing you favors down the road.
