GPS Insight

Mustang Extreme Review

Avantages :

The system is very user friendly. The reports and alerts make my job much easier.

Inconvénients :

The new ELD system is not as good as the old one. From an admin side the system is hard to use. It is not user friendly. It is missing a lot of things that i used daily with the old system. The fact that GPS Insight and the ELD system are not linked with the ability to alert me with driver hours and emails for issues found during a pretrip is an issue. The drivers do not have a web portal that they can use for on duty not driving hours or to make sure that the system has logged them out correctly. i have had drivers not get logged out correctly and have been stuck in on duty not driving for an entire night. They have come in the next morning and logged out and called me to correct the issue. the system will only allow me to put them in sleeper berth not off duty. it gives you an error that you cant have the same status back to back. This is technically falsifying a log. The new system is bare bones and needs work

One of the best out there!

Commentaires : This software is a crucial part to maintaining and tracking our most valuable assets.

Avantages :

There is an abundance of reporting features to take advantage of. You can view pretty much any detail about your vehicle you'd like. The part we like most though, is the support we get from our team. From our account manager, down to a support tech taking a call... everyone is eager to help and wants to please.

Inconvénients :

Everything has little cons here and little there and really there is no getting around it. Our Cons aren't anything we wouldn't experience with another service. We have some devices randomly stop working, typically they get a magical update and they are good to go! The ones that don't, get replaced and there is no issue. The biggest down side to us is being able to see which vehicle was at a specific time/location without having to export into a different program.

Worst GPS System Ever

Commentaires : I can't wait until the contract is up so we can start dealing with a company that cares about their customers.
GPS Insight is the most unprofessional company we had the misfortune of dealing with in several years.

Avantages :

Software is absolutely the worst, our trucks lose communication daily.

Inconvénients :

Tech support is always blaming the hardware installation, always wanting us to pull the truck off the road and trouble shoot the problem with them over the phone.

We use GPS for our 8 courier Employees coordinating medical pickups. We love it!

Commentaires : Being able to Keep track of employees while they are driving so we can coordinate medical pick ups with ease.

Avantages :

Being able to Have a SHARED whiteboard, as well as using Landmarks to find which vehicle is closest to locations. Also messaging is a great tool!

Inconvénients :

Having to Constantly REFRESH the current locations of vehicles. It would be nice to have it auto refresh every few seconds. Also the Messaging could be worked on a little more. Once a message is texted, it would be nice to have some sort of "delivered" and "opened" notification (similar to iMessaging on our Phones) sometimes we double send a message not knowing if it actually was sent or not.

We have loved our entire experience with GPS insight!

Commentaires : GPS Insight saves me time and money by allowing me to dispatch faster without calling my techs in the field to find out where they are as well as track our time for our customers during jobs. It allows us to monitor proper vehicle maintenance schedules as well which saves money on potential maintenance issues.

Avantages :

The customer service has been great. The overall software is simple to use both on desktop and in the app. The price is beyond compare. The software integrates with our fuel cards making it simple to keep track of our overall gasoline expenses. It is fast, reliable, alerts make it possible to monitor our fleet with precision. I can quickly monitor all aspects of our fleet including maintenance scheduling.