par GPS Insight4.5/5 196 avis Écrivez votre avis !
Pour qui ?
Des organisations de toutes tailles disposant de véhicules, d'équipements lourds, de remorques ou d'autres actifs et qui recherchent un partenaire capable de leur fournir des informations exploitables et l'expérience qu'elles sont en droit d'attendre.
Notes moyennes196 avis
- Note globale 4.5/5
- Facilité d'utilisation 4.5/5
- Service client 4.5/5
- Fonctionnalités 4.4/5
- Rapport qualité-prix 4.4/5
Informations sur le produit
- À partir de 17,95 $US/mois
- Version gratuite Non
- Essai gratuit Oui
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Service de support permanent (réponse directe)
Informations sur l'éditeur
- GPS Insight
- Fondé en 2004
En savoir plus sur GPS Insight
GPS Insight aide les clients à mieux gérer leur flotte en fournissant des solutions innovantes et des informations exploitables. De nombreuses organisations en Amérique du Nord se tournent vers GPS Insight pour relever d'importants défis : coûts opérationnels trop élevés, problèmes de sécurité routière, problèmes d'efficacité, pertes temps et d'argent. GPS Insight propose un logiciel de gestion de parc automobile complet pour les organisations qui possèdent des flottes de véhicules, de remorques et d'autres actifs mobiles.
GPS Insight - Fonctionnalités
- Gestion de la maintenance
- Gestion des employés
- Gestion des expéditions
- Gestion des inspections
- Gestion des ordres de travail
- Gestion des pneus
- Gestion des stocks
- Gestion du carburant
- Parcs automobiles
- Rapports d'incidents
- Recherche par NIV
- Suivi GPS
- Suivi du kilométrage
Avis les plus utiles sur GPS Insight
Publié le 15/02/2019
Commentaires: I am a Service Coordinator/Dispatcher for a large forklift service company. I have customers that need immediate service and by utilizing the GPS tool, I can see what technician I have closest to the customer and be able provide a realistic arrival time.
Avantages: The ease of use. I open it when I get in to the office and it stays open all day. I can dispatch a technician based on who is closet, which is my favorite feature of GPS Insight
When running a report based on days, it is hard to select the specific days you want without it highlighting a range. Could be a user issue.
I would like to see a 'traffic' feature built in as real-time so I could re-route when needed.
Publié le 05/12/2017
One of the best out there!
Commentaires: This software is a crucial part to maintaining and tracking our most valuable assets.
Avantages: There is an abundance of reporting features to take advantage of. You can view pretty much any detail about your vehicle you'd like. The part we like most though, is the support we get from our team. From our account manager, down to a support tech taking a call... everyone is eager to help and wants to please.
Inconvénients: Everything has little cons here and little there and really there is no getting around it. Our Cons aren't anything we wouldn't experience with another service. We have some devices randomly stop working, typically they get a magical update and they are good to go! The ones that don't, get replaced and there is no issue. The biggest down side to us is being able to see which vehicle was at a specific time/location without having to export into a different program.
Réponse de l'éditeur
envoyé par GPS Insight le 12/12/2017
Thanks for your review Jeremy! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. We have forwarded your feedback to your Account Manager and they will be in touch to help, as you have the ability to view vehicle times and locations within our portal.
Always here to help, GPS Insight.
Publié le 12/12/2019
GPS soution is ok, ELD is horrible
Commentaires: GPS Insight provides accurate vehicle tracking solution but falls short when it comes to ELD and in-dash cameras that other systems loffer. For the price it's ok. Technical support, the few times I reached out to them for problems with a few reports were not very helpful.
Avantages: The GPS functionality is pretty good, especially the reporting capabilities and the open API which allows connection to other systems.
Inconvénients: The ELD implementation was a complete failure due to hardware glitches and a software platform that we not ready for daily use. Drivers and our Dispatch team had a very difficult time understanding/using the system.
Publié le 30/09/2019
Commentaires: Overall, this software is the best I have worked with. Gives you complete picture of your fleet.
Avantages: I love everything about this software. No Matter how big your fleet is or how small, this is a complete tracking software that is easy to use .
Inconvénients: Learning it is the only negative I see, It would be great to watch videos of how things work. Sometimes I get lost when I am looking for a report to run.
Publié le 26/02/2019
Worst GPS System Ever
I can't wait until the contract is up so we can start dealing with a company that cares about their customers.
GPS Insight is the most unprofessional company we had the misfortune of dealing with in several years.
Avantages: Software is absolutely the worst, our trucks lose communication daily.
Inconvénients: Tech support is always blaming the hardware installation, always wanting us to pull the truck off the road and trouble shoot the problem with them over the phone.
Réponse de l'éditeur
envoyé par GPS Insight le 16/08/2019
Thank you for posting a review and we?re sorry to hear that your experience was not of the quality you expected. We work very hard to ensure our customers receive the best experience possible and we would like to help fix this situation. After a review of your organizations case notes, it appears that only 9 of your 22 vehicles had an installation verification, which we recommend to ensure that vehicles always report accurately.
Your Customer Success Manager has been notified and will be in touch to help get your fleet back on track.
Always here to help,