GPS Insight

Qui utilise GPS Insight ?

Des organisations de toutes tailles disposant de véhicules, d'équipements lourds, de remorques ou d'autres actifs et qui recherchent un partenaire capable de leur fournir des informations exploitables et l'expérience qu'elles sont en droit d'attendre.

Description de GPS Insight

GPS Insight aide les clients à mieux gérer leur flotte en fournissant des solutions innovantes et des informations exploitables. De nombreuses organisations en Amérique du Nord se tournent vers GPS Insight pour relever d'importants défis : coûts opérationnels trop élevés, problèmes de sécurité routière, problèmes d'efficacité, pertes temps et d'argent. GPS Insight propose un logiciel de gestion de parc automobile complet pour les organisations qui possèdent des flottes de véhicules, de remorques et d'autres actifs mobiles.

Informations sur GPS Insight

GPS Insight

http://www.gpsinsight.com

Fondé en 2004

Prix de GPS Insight

GPS Insight n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de GPS Insight est disponible à partir de 14,95 $US/mois.

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À partir de

14,95 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

GPS Insight - Fonctionnalités

Logiciels de gestion de parc automobile
Gestion de la maintenance
Gestion des employés
Gestion des expéditions
Gestion des inspections
Gestion des ordres de travail
Gestion des pneus
Gestion des stocks
Gestion du carburant
Parcs automobiles
Rapports d'incidents
Recherche par NIV
Routage
Suivi GPS
Suivi du kilométrage

Avis sur GPS Insight

Afficher 5 avis sur 196

Note globale
4,5/5
Facilité d'utilisation
4,5/5
Service client
4,6/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4,4/5
Kendra A.
Service Support Specialist
Machines, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/02/2019

"Daily user"

Commentaires: I am a Service Coordinator/Dispatcher for a large forklift service company. I have customers that need immediate service and by utilizing the GPS tool, I can see what technician I have closest to the customer and be able provide a realistic arrival time.

Avantages: The ease of use. I open it when I get in to the office and it stays open all day. I can dispatch a technician based on who is closet, which is my favorite feature of GPS Insight

Inconvénients: When running a report based on days, it is hard to select the specific days you want without it highlighting a range. Could be a user issue.
I would like to see a 'traffic' feature built in as real-time so I could re-route when needed.

  • Provenance de l'utilisateur 
  • Publié le 15/02/2019
Utilisateur vérifié
Walmart Account Supervisor
Équipement et fournitures de bureau, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/09/2019

"GPS Review"

Commentaires: Overall, this software is the best I have worked with. Gives you complete picture of your fleet.

Avantages: I love everything about this software. No Matter how big your fleet is or how small, this is a complete tracking software that is easy to use .

Inconvénients: Learning it is the only negative I see, It would be great to watch videos of how things work. Sometimes I get lost when I am looking for a report to run.

  • Provenance de l'utilisateur 
  • Publié le 30/09/2019
Michelle N.
Secretary/ Treasurer
Construction, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 26/02/2019

"Worst GPS System Ever"

Commentaires: I can't wait until the contract is up so we can start dealing with a company that cares about their customers.
GPS Insight is the most unprofessional company we had the misfortune of dealing with in several years.

Avantages: Software is absolutely the worst, our trucks lose communication daily.

Inconvénients: Tech support is always blaming the hardware installation, always wanting us to pull the truck off the road and trouble shoot the problem with them over the phone.

Réponse de l'éditeur

envoyé par GPS Insight le 16/08/2019

Michelle,
Thank you for posting a review and we?re sorry to hear that your experience was not of the quality you expected. We work very hard to ensure our customers receive the best experience possible and we would like to help fix this situation. After a review of your organizations case notes, it appears that only 9 of your 22 vehicles had an installation verification, which we recommend to ensure that vehicles always report accurately.

Your Customer Success Manager has been notified and will be in touch to help get your fleet back on track.

Always here to help,
GPS Insight

  • Provenance de l'utilisateur 
  • Publié le 26/02/2019
Jeremy B.
Fleet Manager
Construction, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 05/12/2017

"One of the best out there!"

Commentaires: This software is a crucial part to maintaining and tracking our most valuable assets.

Avantages: There is an abundance of reporting features to take advantage of. You can view pretty much any detail about your vehicle you'd like. The part we like most though, is the support we get from our team. From our account manager, down to a support tech taking a call... everyone is eager to help and wants to please.

Inconvénients: Everything has little cons here and little there and really there is no getting around it. Our Cons aren't anything we wouldn't experience with another service. We have some devices randomly stop working, typically they get a magical update and they are good to go! The ones that don't, get replaced and there is no issue. The biggest down side to us is being able to see which vehicle was at a specific time/location without having to export into a different program.

Réponse de l'éditeur

envoyé par GPS Insight le 12/12/2017

Thanks for your review Jeremy! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. We have forwarded your feedback to your Account Manager and they will be in touch to help, as you have the ability to view vehicle times and locations within our portal.
Always here to help, GPS Insight.

  • Provenance de l'utilisateur 
  • Publié le 05/12/2017
Yelena I.
Client Servicies
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 28/11/2017

"We use GPS for our 8 courier Employees coordinating medical pickups. We love it!"

Commentaires: Being able to Keep track of employees while they are driving so we can coordinate medical pick ups with ease.

Avantages: Being able to Have a SHARED whiteboard, as well as using Landmarks to find which vehicle is closest to locations. Also messaging is a great tool!

Inconvénients: Having to Constantly REFRESH the current locations of vehicles. It would be nice to have it auto refresh every few seconds. Also the Messaging could be worked on a little more. Once a message is texted, it would be nice to have some sort of "delivered" and "opened" notification (similar to iMessaging on our Phones) sometimes we double send a message not knowing if it actually was sent or not.

Réponse de l'éditeur

envoyé par GPS Insight le 29/11/2017

Hi Yelena - thank you for taking the time for share your feedback. We are glad to hear you love our products! We have forwarded your concerns to our product and developments teams.

Always here to help,

GPS Insight

  • Provenance de l'utilisateur 
  • Publié le 28/11/2017