Checkfront

Checkfront

par Checkfront

Pour qui ?

Checkfront est conçu pour les organisateurs de voyages et de visites, les sociétés de location et les fournisseurs de logements.

Notes moyennes

245 avis
  • Note globale 4.5/5
  • Facilité d'utilisation 4.2/5
  • Service client 4.6/5
  • Fonctionnalités 4.1/5
  • Rapport qualité-prix 4.4/5

Informations sur le produit

  • À partir de 49,00 $US/mois
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    En ligne

Informations sur l'éditeur

  • Checkfront
  • http://www.checkfront.com
  • Fondé en 2008

En savoir plus sur Checkfront

Checkfront est une plateforme de gestion des réservations utilisée par des milliers de tour-opérateurs du monde entier. Elle permet aux entreprises de vendre des visites et des activités sur n'importe quel site web en fournissant une gestion des stocks en direct, une tarification dynamique, des notifications aux clients et la distribution de canaux. Checkfront facilite la croissance de votre entreprise en automatisant votre administration et en regroupant tous vos outils commerciaux en un même endroit.

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Checkfront - Fonctionnalités

  • Carte du site
  • Emplacements multiples
  • Entrée et sortie
  • Facturation des fournisseurs eau/gaz/électricité
  • Gestion des locations
  • Gestion des ressources
  • Gestion des réservations d'emplacement
  • Gestions des permis
  • Point de vente (PDV)
  • Réservation en ligne
  • CRM
  • Gestion des promotions
  • Gestion des réservations de chambres
  • Gestion des taux
  • Notes de réservation
  • Réservation d'activités
  • Réservation de tiers
  • Réservations de groupe
  • Support client
  • Création d'itinéraires
  • Gestion de site web
  • Gestion des clients
  • Gestion des devis
  • Gestion des fournisseurs
  • Gestion des prix et des marges
  • Gestion des promotions
  • Gestion des réservations
  • Intégration GDS et OTA
  • Réservation d'activités
  • Réservation d'autocars
  • Réservation d'hébergement
  • Réservation de plusieurs jours
  • Système central de réservation
  • Traitement des paiements
  • Voyages personnalisés

Logiciels les + demandés

Avis les plus utiles sur Checkfront

Checkfront review by Cairns Holiday Homes

Publié le 13/02/2019
Nick M.
Owner
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, it's a terrific system. Discovering how good it is takes time and frustration. Going from manual pricing to online quoting taught me that the human brain can do things so much more easily than an automated system which has its limits. It took me a while to figure out what I could do and could not do in the pricing possibilities that I could offer. Having said that, the Checkfront system is pretty damn impressive in what it can do but a slog to find out the limitations.

Avantages: The invoicing and notification system is excellent. It allows for a sequence of events - the initial request and removal of item from inventory, the paying of a deposit and the sending out of a reminder for the balance. It has also allowed us to record bookings that come from another listing site. The notification system is good but , as with with all automatic sequences, you need to think carefully before setting a sequence in train because the same message notification might not be right for everyone. It takes a lot of thought to set up the generic sequence that will most often be used. However, it is very easy to make adjustments to the message before it goes out.

Inconvénients: Checkfront may be used more for booking tours rather than holiday homes but it's flexibility allows for many different set-ups. Therein lies the problem with regard to the help pages. They are quite helpful with regard to what any particular feature is but most examples tend to be about booking tours rather than accommodation. I spent a lot of time working out what I could do and how I should do it, more or less by trial and error. In some ways that is a good thing because I learnt so much more about the system by the sheer repetition of trying so many ways to do something. However, it would have saved me a lot of time to have some real examples of how to set up and overcome particular problems.
So far, I have only two irritations with the software. One is the mobile phone app which could be much improved but is not actually a bother because I really do not need to carry my office in my pocket. The other is the Inventory calendar. I wish I could highlight the row that I am working on because it is very easy to start making alterations to the wrong row. I also wish that I could highlight a period of time to add or remove a property from inventory. You can only do that one day at a time which is tedious and non-intuitive. There are other ways round this and perhaps there is a good programming reason for the limitation.

Best small-medium hotel booking system I've come across...

Publié le 23/12/2019
Jeremy F.
Owner
Hôtellerie, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Bookings for different room types, transport and activities is made easy through using Checkfront. I dont have to worry about double bookings and I know exactly who's coming in and out of my resort, even when I'm not there. My staff find it easy to use and we are able to amend things quickly and easily. For the customer it's also very clear to book what they are looking for.

Avantages: Ease of navigation and clear information layout especially on a laptop.

Inconvénients: Sometimes find a few features a little tricky to get my head around on my own but that doesnt matter because the customer support is amazing and they always find a solution.

Review on behalf of Haliburton Forest

Publié le 27/12/2019
Melissa P.
Receptionist
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall we have been very satisfied. We have been able to relieve some of the stress from the office by having online reservations available and allowing for customers to book for themselves.

Avantages: Ease of use. There are a few things that should be addressed, but overall ease of use has been fantastic.

Inconvénients: Certain features need some work or need to become available for better functionality.

Overall Poor, but with Some Plus Points

Publié le 15/10/2019
André H.
Director of Operations
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
2/5
Note globale
4/5
Facilité d'utilisation
2/5
Fonctionnalités
1/5
Support client
1/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Checkfront is fairly easy to use and offers you the possibility to set it up for a multitude of product types, such as transportation, restaurant reservations and experiences. The ability for customers to pay directly on an invoice with various payment methods is neat. For a small business, Checkfront does the job.

Inconvénients: Reporting is poor and does not offer many customisation options. Not being able to assign a guide for an experience shows that this software lacks basic functionality. Employee scheduling in such an app is a must. It doesn't have to replace an employee scheduling software, but one should be able to directly assign an employee to an item on the schedule. The widgets on the dashboard didn't really provide relevant information for day-to-day operations. The daily summary list does not offer a great overview on the day's happenings and looks rather messy. Customer support was very average, more often than not. I never really felt that Checkfront took an interest in our business. We were planning on adding more than 10 users and were asked to pay a large sum, yearly and in advance. At this point, we decided it was time to move on.

My Experience with Checkfront

Publié le 24/12/2019
Craig H.
Owner/Captain
Loisirs, voyage et tourisme, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I operate a charter yacht in the USVI. Checkfront is my booking calendar if record. I use it to manage availability, and as a direct booking channel. I've stayed with Checkfront for the past two years because it meets most all my needs at a reasonable price point. The addition of tipping functionality is important to me. It will likely drive my purchasing decision in the future, as I shift towards a daysailing business from a term charter operation.

Avantages: The software meets most of my expectations. I especially appreciate the flexibility I have when setting up inventory items. Perhaps more important is the quality of support you provide. Each time that I have had a need to reach out, my inquiry was handled by a knowledgeable and concerned person, who rapidly resolved my challenge and typically taught me something along the way. Thank you.

Inconvénients: My biggest issue with the service is that my clients don't have the option to tip while they are checking out. As a service provider, tipping is critical, especially for the crew. If the client was presented with the option to add a tip, I know that my income would increase significantly, perhaps 10%+

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