--- description: athenaOne : qu'en pensent les utilisateurs ? Lisez les avis clients sur athenaOne, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: athenaOne - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de dossier patient informatisé (DPI)](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone) # athenaOne Canonical: https://www.capterra.fr/software/98735/athenaone Page : 1/38\ Suivant: [Page suivante](https://www.capterra.fr/software/98735/athenaone?page=2) > Solution de facturation médicale et de gestion de cabinet qui permet de gérer les réclamations, les rendez-vous, les enregistrements de patients, le reporting, etc. > > Conclusion : 913 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise athenaOne ? Médecins, médecins-chefs de service, responsables cliniques, responsables de cabinet, administrateurs de bureau, directeurs des soins, médecins en chef, administrateurs d'hôpital, infirmiers praticiens, assistants-médecins ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 913 Avis | | Simplicité d’utilisation | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: athenahealth - **Pays**: Watertown, É.-U. - **Entreprise fondée en**: 1997 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Aide à la décision - Avis de versement - Base de données de référence sur les drogues - Cabinet de plusieurs praticiens - Clôture de réclamations - Conforme HIPAA - Conférences vidéo - Dossier médical informatisé et partagé - Dossiers d'antécédents médicaux - Emplacements multiples - Facturation - Facturation médicale - Gestion de cabinet - Gestion de formulaire - Gestion des cas - Gestion des documents - Gestion des dossiers - Gestion des dossiers patients - Gestion des médecins - Gestion des patients - Gestion des patients hospitalisés - Gestion des rendez-vous - Gestion des réclamations - Gestion des soins ambulatoires - Gestion des stocks - Gestion des vaccins - Graphiques - Historique des factures - Medication Management - Messagerie sécurisée - Notes cliniques - Participation des patients - Planification - Planification de traitement - Planification des médecins - Planification des patients - Planification des rendez-vous - Portail des patients - Portail libre-service - Pour la kinésithérapie - Prescription électronique - Rappels - Remote Treatment Planning - Saisie de codes et de frais - Suivi de la conformité - Système immunitaire et suivi des allergies - Vérification de l'admissibilité à l'assurance - À des fins médicales - Évaluations initiales ... et 1 fonctionnalités supplémentaires ## Intégrations (31 au total) - Abridge - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Rectangle Health - Response - Rivet ... et 16 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.fr/directory/20028/electronic-medical-records/software) ## Catégories connexes - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.fr/directory/20028/electronic-medical-records/software) - [Logiciels de gestion de dossiers médicaux informatisés - cardiologie](https://www.capterra.fr/directory/32561/cardiology-emr/software) - [Logiciels de gestion de dossiers médicaux informatisés - podologie](https://www.capterra.fr/directory/32617/podiatry-emr/software) - [Logiciels de facturation pour le secteur médical](https://www.capterra.fr/directory/30026/medical-billing/software) - [Logiciels de télémédecine](https://www.capterra.fr/directory/30949/telemedicine/software) ## Logiciels similaires 1. [Jane](https://www.capterra.fr/software/178984/jane-app) — 4.8/5 (536 reviews) 2. [SimplePractice](https://www.capterra.fr/software/130710/simplepractice) — 4.6/5 (2828 reviews) 3. [Mend](https://www.capterra.fr/software/165634/mend-app) — 4.6/5 (920 reviews) 4. [Practice Better](https://www.capterra.fr/software/159263/better) — 4.8/5 (97 reviews) 5. [Pabau](https://www.capterra.fr/software/140062/pabau-crm) — 4.7/5 (654 reviews) ## Avis ### "One of the Most Streamlined EMR Systems I’ve Used" — 5.0/5 > **Reneisha** | *10 mai 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used. The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice. I also appreciated the overall responsiveness and accessibility of important patient information throughout the system. > > **Inconvénients**: Some workflows and customization options could require additional training or adjustment depending on the needs of the practice. Certain updates or workflow changes occasionally created a learning curve for staff members transitioning between processes. > > Overall, my experience with athenaOne was very positive. The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks. Compared to other EMR systems I have worked with, athenaOne felt modern, organized, and easier to navigate, which contributed to a smoother experience for both staff and providers. ----- ### "Happy office means happy patients" — 5.0/5 > **amy** | *27 février 2026* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Athena incorporates everything into one place which is vital for a busy practice. I found this to be a huge time saver as opposed to having to log into several different systems. > > **Inconvénients**: There have been times I had trouble getting thru to customer service/support, however, when I did, they were extremely helpful. > > Overall, my experience with AthenaOne has been positive. I feel it saves valuable time and that benefits both office staff and the patient. The ease of automated billing has really increased our revenue and the speed in which we are reimbursed in our office. ----- ### "Warning: Athenahealth may put you out of business" — 1.0/5 > **dana** | *9 juin 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers. > > **Inconvénients**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing. Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was. > > Horrendous, almost put me out of business after 26 years. I am very serious. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. ----- ### "athenaOne for the help" — 4.0/5 > **Haley** | *5 avril 2026* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice. One of the standout features for me has been the automated billing. It's such a time-saver\! I no longer have to stress over the small details or chase down payments. Everything is handled smoothly, and I can focus more on my patients instead of paperwork. Another highlight has been the claims management feature. It keeps everything organized and helps minimize any errors. I appreciate that I get regular updates, which gives me peace of mind. > > **Inconvénients**: I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response time was slower than I expected, which made things a bit stressful. Overall, while I appreciate the functionality of athenaOne, I just wish their customer service could keep up with the rest of the platform. > > AthenaOne has made managing my practice so much smoother and more efficient. I truly appreciate how it helps both my team and my patients. ----- ### "Comprehensive and Reliable Practice Management Solution" — 5.0/5 > **ALISSA** | *13 avril 2026* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: athenaOne offers a strong all-in-one solution for managing scheduling, patient information, and workflows. The appointment scheduling and reminders are especially helpful, and the system keeps everything organized in one place. > > **Inconvénients**: The system can take some time to learn initially, and pricing may be a bit high for smaller practices. Customer support can also be slow at times. > > Overall, my experience with athenaOne has been positive. It’s a reliable platform that helps streamline daily operations and improve efficiency. Once familiar with the system, it becomes a very useful tool for managing both scheduling and patient data. ----- Page : 1/38\ Suivant: [Page suivante](https://www.capterra.fr/software/98735/athenaone?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/98735/athenaone) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées