15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de athenaOne

athenaOne aide les médecins à prodiguer des soins de haute qualité en organisant leur emploi du temps de soins pour une productivité clinique optimisée ; le logiciel se charge des services administratifs et de qualité pour le médecin afin d'assurer un paiement intégral, tout en faisant suivre toutes les ordonnances des médecins pour traiter l'ensemble du processus, des résultats et des soins de suivi. Les médecins profitent ainsi d'un accès intégré et constant aux bonnes pratiques du plus grand réseau clinique des États-Unis, aux directives du secteur et aux règles de qualité les plus à jour et rigoureuses.

Qui utilise athenaOne ?

Médecins, médecins-chefs de service, responsables cliniques, responsables de cabinet, administrateurs de bureau, directeurs des soins, médecins en chef, administrateurs d'hôpital, infirmiers praticiens, assistants-médecins

athenaOne Logiciel - 1
athenaOne Logiciel - 2
athenaOne Logiciel - 3
athenaOne Logiciel - 4
athenaOne Logiciel - 5

athenaOne ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

athenaOne

athenaOne

3,8 (849)
Prix introuvable
Version gratuite
Version d'essai gratuite
82
Intégrations introuvables
3,8 (849)
3,5 (849)
3,6 (849)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
300,00 $US
Version gratuite
Version d'essai gratuite
96
Intégrations introuvables
3,9 (1 264)
3,8 (1 264)
4,0 (1 264)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives à athenaOne

NextGen Office
Fonctionnalités les mieux notées
Facturation
Gestion des dossiers patients
Gestion des réclamations
CharmHealth
Fonctionnalités les mieux notées
Conforme HIPAA
Gestion des dossiers patients
Graphiques
Cerner Ambulatory EHR
Fonctionnalités les mieux notées
Conforme HIPAA
Gestion des dossiers patients
Graphiques
EpicCare
Fonctionnalités les mieux notées
Conforme HIPAA
Graphiques
Portail client
DrChrono
Fonctionnalités les mieux notées
Conformité pour le secteur médical
Dossier médical informatisé et partagé
Gestion des dossiers patients
eClinicalWorks
Fonctionnalités les mieux notées
Conforme HIPAA
Gestion des dossiers patients
Planification des rendez-vous
Practice Fusion
Fonctionnalités les mieux notées
Conforme HIPAA
Graphiques
Prescription électronique
PrognoCIS
Fonctionnalités les mieux notées
Confirmation et rappels
Modèles personnalisables
Traitement des paiements
AdvancedMD EHR
Fonctionnalités les mieux notées
Conforme HIPAA
Gestion des dossiers patients
Planification des rendez-vous

Avis sur athenaOne

Note moyenne

Note globale
3,8
Facilité d'utilisation
3,8
Service client
3,6
Fonctionnalités
3,8
Rapport qualité-prix
3,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
36%
4
31%
3
14%
2
7%
1
12%
Amy
President
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We love all things Athena EMR!

4,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Karissa Faye
Karissa Faye
BSN (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

easy to use

5,0 il y a 2 ans

Commentaires : I am using it in my work and I have not received any complaint of difficulty or malfunction with payment from the patient and just this week, I have used athenaone as a patient used when I paid my bill from Banner Health. I can truly say it is a very good and recommendable software to use.

Avantages :

It is easy to use, fast and transactions are safe. As of today, I did not encounter any patient that complains when it comes to their billing statements with athenaone software. The statement enters through a link sent via SMS and email, in that way the patients will have choices in whatever mode they want to use to access their medical bill.

Inconvénients :

The only thing I would suggest for improvement is that once the patient settled the bill, they cannot review back immediately the previous bill posted but from the admin side, if there are any query from the patient, all the details can be accessed and viewed by the health care staff so it is still east to assist the patient.

Deborah
Family Nurse Practitioner (É.-U.)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

I got my weekends back!

4,0 il y a 5 mois

Commentaires : Amazing...I have no plans to change at this time as Athena provides me with the best EHR experience I have had in many years!

Avantages :

Athena saves me so much time in the day to day operations of patient care and office management. So many features have been set up to same time for providers that many of the task are a few clicks! Like prescribing, referrals, encounter plans and faxing directly from the EHR. And so much of the patient check in, appointment reminders, result notification and scheduling is automated which helps as I am one provider practice without staff.

Inconvénients :

I wish there were more areas of customization to allow for more unique practice set ups as my practice is boutique. There are tons of areas where you can customize but some of the patient facing messaging is hard coded and I would like to see those areas gain more options for customization. Additionally, I would like better communication and prioritization transparency about fixing coding bugs that impact Athena's capabilities.

Joelle
CCMA (É.-U.)
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Perspective from a Medical Assistant

4,0 le mois dernier Nouveau

Commentaires : Overall I have enjoyed my use and time with AthenaHealth. I truly appreciated the in depth knowledge the trainers provided, and the time they spent with us following training to ensure we had all of our bases covered.

Avantages :

As a CCMA I am accessing the EMR before, during and often after each visit. I have done everything from prior auths, RX refills, procedure documentation, clinic check-in, injections documentation, and so much more through Athena. I find that I can easily maneuver, document, update and communicate ia Athena systems. I appreciate the adequate training we received through Athena reps, and enjoy the flow of working in the system with ease and fluidity.

Inconvénients :

Rarely, the system will not have the correct or specific code or med I am looking for. The database is wide and as a large offering, however, on a rare occasion i have to improvise.

Kristin
Owner/Practitioner
Cabinets médicaux, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Disheartening, despite ok start, progressively worse over time (less than 6 mos) and continues

1,0 il y a 7 ans

Commentaires : Marketed as a product for multiple disciplines and specialties, however, does not support occupational therapy services. OTs are told to use PT templates and configurations despite (1) potential conflicts with documentation for reimbursement and (2) being initially told that OTs were a supported discipline.
Account managers are not useful as they refer back to the service center for all issues. It is an endless cycle. Not knowingly, we were not set up properly before launch, and despite repeatedly telling the AM that the system wasn't sufficient for us and that we had to work harder to make it work for us, 7 months later we find that ours is not configured as it should have been. This was discovered after connecting in The community on The resource hub, which is another brush off that The managers refer clients to repeatedly, as well add o-help. There has been no response on this or even consideration of trying to keep a client happy by an account manager.
The system is severely lacking and counterintuitive, and if individuals make suggestions for improvement, they are "voted on" for consideration, even if the suggestions or requests are standard in the industry or required by governing bodies. Many requests and improvements are not made. We truly question is up to date and compliant.
Clients are told to create templates, or modify current (such as a standard facesheet), by coding them independently. Most medical practitioners (1) are not coders and (2) are not paying for a service that requires more time and effort than less. I was actually told by a higher level account manager that the solution could be to hire an outside coding agency to complete this task (vs it being standard in the existing product or have a dedicated person in Athenahealth that assists with coding needs).
The therapist reviews in the hub are not favorable. Individuals considering purchase of system would never know how many years of complaints exist and "make it work" scenarios. Unfortunately, changing EMRs is not simple and quick and is often costly. The billing portion is fair but mistakes are still made with submission requiring extra time in "hold" and delays in reimbursement. AthenaClinicals is just horrible.
There is a definite environment fostered within Athena that is brush off, dodge issues, let clients figure it out, and if they leave "oh well." We are disheartened and infuriated at the same time. If our practice had the same reviews, both public and internally, I would be very ashamed, take a step back,
and wonder where things went wrong, let alone REALLY wrong.
Bottomline: if anyone sees this who is considering Athena, regardless of discipline, go with another service provider. We as existing clients see ALOT in the community feedback on our resource hub. You will be entering something that you will then be prepared to get out of with excess cost.

Avantages :

Practice management reports and features are in abundance if that is your priority. The reminder call system does what it is supposed to. Community section in resource hub lets you know that others are just as frustrated and upset. Most of the customer service reps are very pleasant and helpful when the functionality or configuration is there; of it is sub par and missing, they do apologize.

Inconvénients :

The clinical documentation product is terrible. Supports physician- based practices vs rehab/OT/PT (though clients can see comments on product for all disciplines). Lack of quality templates that are compliant with regulatory agency requirements. Lack of feedback options. Lack of support. Account managers do not actually help to manage any issues you have with product. Very time consuming to call in for support repeatedly. Athenahealth clearly does not review feedback on community resource hub. Individuals that process Athenafax can be lazy and not process items with documents clearly identified with Athena identifiers/ printing, leaving in review for practice to handle (extra work). Honestly...too many cons to list.

Ben
Pharmacy Tech (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

AthenaOne

5,0 il y a 3 mois

Commentaires : We really like AthenaOne and are learning new things about it monthly. It is convenient and easy to use once you learn it. There are so many ways that AthenaOne makes everything easier that you almost get spoiled once you learn how to do something the easy way.

Avantages :

I like that AthenaOne is easy to learn and once you can navigate the different fields, you can know everything that you need to know about our patients.

Inconvénients :

AthenaOne has a lot of different fields and functions that are available. Learning everything there is to know and how they can help with your practice is almost a full-time job.