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Description de MarinaOffice

Des solutions complètes de gestion de marina de toutes tailles. Offre à la fois des solutions dans le cloud et sur ordinateur de bureau, avec une intégration directe à QuickBooks, un des logiciels financiers les plus prisés du marché. Cette suite de produits fournit une solution interne destinée aux tâches de stockage, facturation, commerce de détail, restauration, location, services, lancement et livraison, gestion du carburant, gestion du temps, facturation en ligne, point de vente mobile et comptabilité.

Qui utilise MarinaOffice ?

Ces produits comptent parmi les meilleures solutions de gestion pour le secteur de la marina, offrant à la fois des solutions logicielles installées et dans le cloud.

MarinaOffice Logiciel - 1
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MarinaOffice Logiciel - 3
MarinaOffice Logiciel - 4
MarinaOffice Logiciel - 5

MarinaOffice ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

MarinaOffice

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur MarinaOffice

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,5
Service client
4,4
Fonctionnalités
4,3
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
65%
4
25%
2
10%
Lee
Marina Manager (É.-U.)
Secteur maritime, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Scribble Software. . .A great Partner to have!

5,0 il y a 7 ans

Commentaires : SOUTH BAY Marina
Green Bay WI
Product Solutions:
For the past four years, we have been gradually converting our marina operating systems to the MarinaOffice suite of products. We have used a phased approach during this transition, to ensure a smooth roll-out of each of the elements.
Phase I began in 2013. It involved creating a marina map and entering slip / customer data into MarinaOffice to streamline our slip rental and billing process.
In 2014 PureRetail, PureTime and X-Charge credit card processing were added to the mix.
In 2015, we expanded our use of additional MarinaOffice applications including: MeterWalk for dock checks, PureRestaurant for use at our poolside bar and XGift cards to our marketing programs. We also began making transient reservations and collecting payment for transient stays through MarinaOffice and PureRetail.
In fall of 2016, we integrated our off-season heated winter storage reservation system into the MarinaOffice environment. At the same time, we began a beta test [with our customers] of the E-Bill Pay and E-Signature features.
Beginning this spring [2017], we began utilizing PureService for all maintenance and service work orders and billing. To streamline our billing and document delivery / acceptance functions, we also added E-Bill Pay and E-Signature in conjunction with MARIAH to our array of customer focused offerings.
This coming fall, we will add our inside and outside cold storage reservation functions into MarinaOffice.
When all phases are completed, we will have totally integrated MarinaOffice into the operational side of our business. MarinaOffice will be providing the backbone and framework to support all our back-office management functions. We are very pleased with how everything works and would recommend this software solution to others.
Technical Support / Service:
As we moved forward with this integration, we have found the tech support staff at Scribble to be very helpful in addressing our needs. They respond to our requests in a timely fashion, are very knowledgeable about their product, work expeditiously to resolve problems and take time to make sure we understand how to better utilize the various applications. At the same time, they have been open to suggestions we have made to enhance system applications and have passed those suggestions on to their product development team for review.

Avantages :

Easy to use and very relevant to the marina operating environment

Inconvénients :

The integration / connection time with Quick Books is slow. It is somewhat cumbersome to have to go into Quick Books to change retail prices.

Réponse de l'équipe de Scribble Software

il y a 7 ans

Thank you so much for your review and kind words!

Doreen
Vice President (É.-U.)
Secteur maritime, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We feel very lucky that we found Scribble Software Solutions.

4,0 il y a 7 ans

Commentaires : Solutions: "Our 135 Slip Marina was still using the old Z-Tape cash registers and paper cards to keep track of transient slip rentals. Our staff had never used software for managing slips or for point of sale. It was intimidating researching the different software options and to think of changing our comfortable paper system and going digital. It was a big step in changing how our company operates. We are so happy with our decision to add Scribble Software Solutions to support our business. Our Marina added MarinaOffice with PureRetail in 2015 and LaunchOffice the Spring of 2016. MarinaOffice works flawlessly with our QuickBooks accounting and inventory software, which was a priority for us. LaunchOffice works so well for scheduling that the old system was quickly forgotten. Our staff adapted easily and the communication and workflow run smoothly. We were nervous changing our system during the busy Spring Season but the installation went smoothly and our learning curves were helped considerably by the Scribble Support Team. The technical support from Scribble is awesome! We feel very lucky that we found Scribble Software Solutions."

Avantages :

It is easy to use and gives us the functionality that we need. Love that we can make our own SKU codes. The best thing about Scribble Software is their sales and support staff. They are great people.

Inconvénients :

The SKU search functionality in the POS system could be improved.

Réponse de l'équipe de Scribble Software

il y a 7 ans

Thank you so much for your review and kind words!

Danielle
Owner (É.-U.)
Secteur maritime, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

For upgrade to our hardware SCRIBBLE forces a COMPANY ONLY install and cannot do it for 30 days.

2,0 il y a 6 ans

Commentaires : Although we patch together and do not use all the features, it works for multi-point data entry for our marina complex.

Avantages :

It is dynamic. It works well for multi-points of data enter (i.e. customer can charge in repair shop, motel, gas dock and the statement will show charges for all areas) Pureretail can handle a large quantity of items and customers.

Inconvénients :

It has lots of bugs that the company refuses to fix. It does not handle Florida sales tax using the proper brackets. It write incorrect data to Quickbooks.

Réponse de l'équipe de Scribble Software

il y a 6 ans

Hello Danielle, We appreciate your feedback. MarinaOffice suite is an enterprise level system and not an out of the box solution purchased from an office supply store. To ensure the highest quality and customer service, our technicians perform the installation and upgrade of our software solutions, which is standard for complex software platforms. Our records indicate you are using an older version and several major versions have been released since. It is recommended to upgrade each year to receive the full extent of improvements. As a courtesy to our support plan subscribers, the upgrade for the software is free with only a minor installation fee. Scribble Software products have been successfully implemented in Florida for over 20 years, with the accounting functionality working as it should. When Florida made changes in tax law, the changes were addressed in the current versions of MarinaOffice. Thus, it is fully equipped to handle these changes in tax law.

Beth
Marina Office Manager (É.-U.)
Secteur maritime, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Scribble Software

5,0 il y a 7 ans

Commentaires : We've been using Scribble Software since 2015 and are very pleased with its ease of use. Our employees who have been working here for several years, were very reluctant when first introduced to the new program, but are using it with ease. We are a commercial fishing dock and with the help of the Scribble Team, were able to We were able to customize PureRetail and MarinaOffice to bill out our fish across the dock and other services we provide much more easily than in the past. Service: It was an easy transition once it was all set up. Scribble Support is excellent, even using the standard plan.

Avantages :

We've been using Scribble Software since 2015 and are very pleased with its ease of use. Our employees who have been working here for several years, were very reluctant when first introduced to the new program but have adapted well to it. We are a commercial fishing dock and with the help of the Scribble Team, were able to We were able to customize PureRetail and MarinaOffice to bill out our fish across the dock and other services we provide much more easily than in the past." It was an easy transition once it was all set up. Scribble Support is excellent, even using the standard plan.

Réponse de l'équipe de Scribble Software

il y a 7 ans

Thank you so much for your review and kind words!

Michael
Marina Employee (É.-U.)
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Marina Office -- Evolving Functionality

5,0 il y a 7 ans

Commentaires : The functionality of Marina Office allows us to configure and tailor the software package to conform with the practices and procedures our marina management has directed. Specifically, this has involved using Marina Office as the central repository and source for all information about customers, slips, and monthly invoicing. While the Marina Office interface with Quickbooks is essential, most of the day-to-day queries and ad-hoc reporting requirements are far more easily accomplished when Marina Office is used as the central information source about the marina and our customers.

Avantages :

Marina Office offers a fine balance between being functional, while flexible enough to configure its use towards a specific set of marina application requirements

Inconvénients :

I think the graphics package could use a few enhancements such as ease of use and more options for color-coding schemes. Also, the software needs a larger number of user defined fields for ad-hoc selecting, sorting , and merging.

Réponse de l'équipe de Scribble Software

il y a 7 ans

Thank you for your kind words!