MyStudentsProgress.com

Great software program

Commentaires : We have been able to increase the communication with parents in terms of viewing grades and assignments online. Being a web-based platform has made it more accessible and reliable for our teachers as they enter their grades and assignments. They love how easy it is to use!

Avantages :

I love how many things you can do with MSP. From grading, to attendance, calendar, emailing, reports, they cover it all.

Inconvénients :

The only thing I wish they had was a lesson plan module. We have to use an outside program, and it would be easier to just have it integrated into MSP. But I understand they are working on that!

Great technical support for product that gets the job done

Commentaires : Our overall experience with MSP has been good. We at the school have pretty reasonable expectations that changing a School Management platform is never easy, but what is making the difference for us is that technical support has been very responsive.

Avantages :

This is one of the more affordable solutions we found for our school. The customization for our report cards and transcripts was excellent. Custom demographics was also a nice addition as we can make a student's profile data contain fields that are specific to our needs. It's best quality is the account manager\technical support they provide. Any question I have is answered extremely fast and the answers are well thought out. This has been invaluable to us, since our school setup is somewhat unique. It has been a huge relief to us.

Inconvénients :

There are some fit and finish issues that I imagine will be worked out in time. For example, a label for a text field might be off center with the text field itself. The user interface might not be making the best use of some of the space. Sorting through classes can be time consuming as some fields will not sort alphabetically, but some fields do. The service had a couple brief outages, but those have been resolved as of late.

As a unique private charter school we are finding MSP not as adaptable to our needs as hoped.

Avantages :

Customer Service: It has been most useful to have a representative assigned to our school who knows our idiosyncrasies. Although we cannot readily reach her by phone, she responds to emails very quickly and addresses issues in a timely manner. Training sessions/webinars are individualized and very helpful. Our representative has gone "above and beyond" expectations to make sure our questions are answered. Assignments and Grade book: Our teachers are very happy with the ease of inputting assignments and grades, as well as with associated features.

Inconvénients :

Templates: Report card and transcript templates are very inflexible. The software limitations on how grades are displayed on report cards was not fully explained prior to our sample report card submission, after which we were "stuck" with templates that did not work well for us. Transcripts need to be able to show more than four years. The MSP templates do not allow for this. Attendance: MSP is unable to track attendance by minutes missed, as required by Ohio law. No school scheduling or business office modules.

Easy for Admins. Not so Easy for Users

Commentaires : It is easy to manage student information and new features are being added all the time. The support is outstanding and responsive.

Avantages :

Setting things up and getting them working is a breeze. The structure of things in the database seems well planned and things mesh well. The support I receive whenever I call or email is outstanding.

Inconvénients :

It isn't so easy for users to get signed in for the first time and even then, aside from the documentation, it isn't easy for them to use. This is especially true for the not digitally literate users. This includes mostly parents, but also a couple older teachers and our principal.

Excellent Customer Support

Avantages :

[SENSITIVE CONTENT HIDDEN] from MSP has provided excellent support, from training to trouble-shooting. She is always quick to respond to our inquiries, and she helps explain solutions with patience and kindness. Our school has a unique schedule and many specific needs that are not typical of a K-12 school. She has helped customize MSP to suit our needs.

Inconvénients :

The software is not very intuitive in design and navigation. We have needed support to be able to understand it and make it work for us. Thankfully, the support is great.