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Description de QT9 QMS

Logiciel de gestion de la qualité FDA, ISO 9001, AS9100, SQF, ISO 17025 et ISO 13485 disponible en version autonome ou progiciel. Une solution web pouvant être achetée et installée sur votre serveur ou hébergée par l'éditeur. Gérez l'ensemble de votre système de gestion de la qualité : contrôle des documents, actions correctives, produits non conformes, formations, ECR/ECN, inspections, gestion des audits, gestion de projets, plaintes des clients, qualité des fournisseurs, étalonnage et plus encore à l'aide d'une application conviviale et conforme à la réglementation 21 CFR Part 11 pour les signatures électroniques.

Qui utilise QT9 QMS ?

Toute organisation surveillant les conformités réglementaires (p. ex. ISO 9001, ISO 13485, AS9100, conformité à la FDA, etc.) ou toute organisation cherchant à gérer son système qualité de manière digitale à l'aide d'une interface conviviale.

QT9 QMS Logiciel - 1
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QT9 QMS ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

QT9 QMS

QT9 QMS

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4,1 (24)
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur QT9 QMS

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
76%
4
16%
3
7%
2
1%
Dexter
Dexter
QA Document Speacialist (É.-U.)
Utilisateur LinkedIn vérifié
Production alimentaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Highly customizable and efficient eQMS

5,0 il y a 7 mois

Commentaires : QT9 is a very solid and dense software that can be tailored to the needs of any business. User access and admin controls are very deep and easy to use. The module and workflows are plentiful, and while they can be intimidating to implement, once you dig in a really understand what the software features can do, the reward is high as the software is able to create and track so much.

Avantages :

The ability to creature user defined fields that could be tailored specifically to the record of document that was being created in the system was extremely useful when transitioning from established Quality processes from our previous paper-based QMS to this electronic software.

Inconvénients :

Implementation was a bit of a challenge. While we did have support from the developer and implementation team, the training seminars available were not nearly as helpful as simply diving into the sandbox environment and see what the system could actually do.

Réponse de l'équipe de QT9 Software

il y a 6 mois

Dexter - Thank you for the 5-Star review! We are happy to hear you have been able to tailor the platform to meet your needs. I will pass the feedback onto our team on the training seminars.

Jennifer
Quality Manager (É.-U.)
Appareils médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

QT9 QMS

5,0 il y a 3 ans

Commentaires : We have observed several benefits from moving to QT9. It has allowed us to move from a paper based/manual QMS system to an electronic system and reduce our paper consumption and record storage. QT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as unnecessary/redundant documents and procedures have been made more visible through the document review process. QT9 made it possible for our organization to effectively maintain and continue operating our QMS system without interruption during the global pandemic when limits were placed on gathering size. All of our records are now in one location and it has reduced the time that the organization and Quality unit spend in locating records.

Avantages :

QT9 allowed us to replace our clunky paper based QMS and move completely to a streamlined, validated electronic platform. The ability to easily manage our document control, auditing, non-conformances, corrective actions, preventive actions, complaints, and calibrations in one location instead of having to spend time retrieving records from multiple locations. QT9 made it possible to maintain our organization's training needs during a global pandemic, when meeting face to face and in groups was restricted. QT9 made it possible to conduct remote training of our organization and evaluate effectiveness with a written test. It unknowingly prepared us to maintain all of our core Quality functions in the midst of a global pandemic without a mis-step. The report format (complaints, corrective/preventive actions, non-conformances, etc) look professional and they are able to quickly be downloaded and provided to either customers, suppliers, auditors, and internally. The consistency of the appearance of the screens in each module made training the organization to use very easy. It was easy to translate the learnings from one module to another. Implementation was similar as well. QT9 technical assistance in uploading of documents and gauges increased the speed in which were able to integrate it into our organization. The unlimited training was also critical especially for the calibration module as it took a bit longer for us to implement and understand how it functioned.

Inconvénients :

One feature that would benefit from improving is the ability to create both corrective action and non-conformance records from a customer complaint. Currently, the software only allows the creation of one or the other, but not both. However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit. The calibration module was the most difficult for us to implement as it operated a differently than the other modules. However, QT9 technical support assisted and provided us with all of the training that we requested without delay and worked with us to ensure that we implemented the module correctly for our organization's needs.

Réponse de l'équipe de QT9 Software

il y a 3 ans

Jennifer - Thank you for the awesome and super detailed review! We really appreciate you taking the time to share your feedback. These are such great suggestions! We are sharing your feedback with our team.

Don
Don
Manager (É.-U.)
Utilisateur LinkedIn vérifié
Services environnementaux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Smoke and Mirrors - For a standalone QMS system

3,0 la semaine dernière Nouveau

Commentaires : The QT9 QMS business model APPEARS to be continuous billing regardless of use. They advertise the software as being supplied with unlimited continuous Training, but require Continuous Billing (regardless of available updates or use of their training platform). We declined the subscription model, so when we did inquire about getting training activated (2 years later) they insisted on BACK-DATING the subscription bill to the time when we started (and did not use their training). Trying to get an explanation for why, within a standalone package we would be billed for services we did not use, was a ridiculous circle of gibberish. In our experience, their software is not unique and provides little advantage over other platforms.

Avantages :

Our Quality Manager selected the software to be run on our internal servers for security and access. They provided a product that we agreed to.

Inconvénients :

We purchased a QT9 QMS standalone product, that our IT manages. QT9 (after the fact) insists on billing annual access to Training (regardless of need or use). It was just a bit shady and compounded with lackluster software, was something we did not see as needed. They advertise free updates (which never happen during the subscription period), and unlimited support (see comments below).

Paul
Scientist (É.-U.)
Biotechnologie, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Decent System but Could Use More Functionality

4,0 il y a 3 mois

Avantages :

Upload speed and ease of logging in has been relatively convenient.

Inconvénients :

The date shown by the document is the upload date to the system, which does not provide much benefit.

Réponse de l'équipe de QT9 Software

le mois dernier

Paul - Thank you for the review. Could you please let us know what kind of functionality you would like to see added? Every document in the system includes timeline traceability of every change. You can view the history under "Review Details". Please reach out to our team for more information. Thanks.

Dina
Quality Management Specialist (É.-U.)
Télécommunications, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Very robust program that centralizes and manages essential QMS & EMS processes and outputs.

5,0 il y a 3 ans

Commentaires : The software is outstanding, the support is quick, and thorough. The QT9 team has worked with multiple departments in our organization. From our internal IT group working to setup connections to other platforms, to the implementation team members and document admins as they have been introduced. The support has been consistent and so very much appreciated.

Avantages :

Intuitive, friendly user interface, the well thought out connections from one module to another. The fact that each module is included and not ala carte is a HUGE benefit. The online training academy is one of the best I have used.

Inconvénients :

A lot of filters that just take a bit of getting used to. Sometimes they default and employees need a little extra coaching to make sure they are loading the view they need.

Réponse de l'équipe de QT9 Software

il y a 3 ans

Dina - Thank you very much for the 5-Star review! It is awesome to hear you like that all the modules in QT9 QMS are automatically included. Please feel free to reach out to us at anytime for additional training on any modules or training for any new employees.