Description de RxWorks

Chaque cabinet a le potentiel de devenir une entreprise formidable, c'est pourquoi cette solution a été conçue pour la gestion du cabinet vétérinaire ; celle-ci peut simplifier la gestion de l'entreprise tout en contribuant à augmenter les revenus et à profiter des occasions manquées. Une entreprise vétérinaire prospère donne la liberté de se concentrer sur ce qui est le plus important. RxWorks est utilisé dans 9 hôpitaux d'enseignement universitaire et un certain nombre de groupes d'entreprises les plus importantes du monde.

Qui utilise RxWorks ?

Cabinets recherchant une solution qui facilite toutes les activités ayant un impact sur la réussite de l'entreprise. RxWorks rationalise et simplifie la gestion d'entreprise tout en aidant à augmenter les revenus du cabinet.

Informations sur RxWorks

Covetrus Software Services

Fondé en 1988

RxWorks en vidéos et en images

Vidéo de RxWorks
RxWorks Logiciel - 1 - aperçu
RxWorks Logiciel - 2 - aperçu
RxWorks Logiciel - 3 - aperçu
RxWorks Logiciel - 4 - aperçu
RxWorks Logiciel - 5 - aperçu

Informations sur RxWorks

Covetrus Software Services

Fondé en 1988

Comparez RxWorks à des logiciels similaires

À partir de

s/o
95,00 $US/mois
150,00 $US/mois
99,00 $US/mois

Version gratuite

Version gratuite Non
Version gratuite Non
Version gratuite Non
Version gratuite Non

Essai gratuit

Essai gratuit Non
Essai gratuit Oui
Essai gratuit Oui
Essai gratuit Non

Déploiement et prise en charge de RxWorks

Ressources d'aide

  • Service client/e-mail
  • Base de connaissances
  • Support téléphonique
  • Support 24/7 (réponse directe)

Déploiement

  • Cloud, SaaS, web
  • Windows (ordinateur)

Formation

  • Formation présentielle
  • En ligne en direct
  • Webinaires
  • Documentation
  • Vidéos

RxWorks - Fonctionnalités

  • API
  • Alertes/Notifications
  • Base de données de clients
  • Comptabilité
  • Confirmation et rappels
  • Entrée et sortie
  • Estimation
  • Facturation
  • Gestion de la communication
  • Gestion des bons de commande
  • Gestion des calendriers
  • Gestion des clients
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des dossiers patients
  • Gestion des factures
  • Gestion des flux de travail
  • Gestion des modèles
  • Gestion des rendez-vous
  • Gestion des stocks
  • Gestion des stocks
  • Graphiques
  • Imagerie et rayons X
  • Importation et exportation de données
  • Intégration comptable
  • Intégrations de tiers
  • Invitations et rappels par e-mail
  • Messagerie SMS
  • Modèles personnalisables
  • Notes SOAP
  • Paiements électroniques
  • Planification automatisée
  • Planification de traitement
  • Planification des rendez-vous
  • Portail client
  • Portail libre-service
  • Rappels
  • Rapports et statistiques
  • Rapports personnalisables
  • Signature électronique
  • Stockage de documents
  • Stockage sécurisé des données
  • Suivi de l'inventaire
  • Suivi des activités
  • Suivi des statuts
  • Tableau blanc
  • Tableau de bord d'activités
  • Traitement des ordonnances
  • Traitement des paiements
  • Télémédecine

Logiciels pour vétérinaires : afficher la liste complète

RxWorks - Alternatives

Plus d'alternatives à RxWorks

Avis sur RxWorks

Lire les 35 avis

Note moyenne

Note globale
4,3
Facilité d'utilisation
4
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
3,9

Avis classés par note

5
15
4
16
3
4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Chris R.
Chris R.
Director
Vétérinaire, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 14/12/2018

"RxWorks"

Commentaires: Good support to improve my employee knowledge of the program through online training sessions.

Avantages: Easy to use, comprehensive, always adapting to change in business models and good product support

Inconvénients: High cost base. Cost for additional terminals. Limited ability to add photos to visit screen (only through importing via scan docs folder).

Réponse de l'éditeur

envoyé par Covetrus Software Services le 20/01/2020

Thank you for your review Chris. We really appreciate your honest insight and feedback. It is great to hear that our online training solutions have benefited your team. You can find further help documents, training videos and release documentation within our RxWorks user portal on our website. https://softwareservices.covetrus.com/

  • Source de l'avis 
  • Publié le 14/12/2018
Narissa C.
Practice Manager
Vétérinaire, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 27/07/2020

"For a busy 9 - 5 practice"

Commentaires: We installed RXW in Nov 2017, after spending a few months customising our options through performance pack. From the beginning, the support and implementation team have been an absolute dream to work with, and if I've ever had issues or questions, they've put up with me in ways I can only thank them for.

Avantages: This product has been around for so long that it integrates with almost all major functionalities - TYRO, Idexx, Smart Flow. Customer support is 24/7 and they can jump on and see exactly what you're seeing - you can't go past that!

Inconvénients: The UI is dated. It is busy which can make it difficult to train new staff members. The client/patient handouts can be found in numerous locations, and can become difficult to locate after a while.

Réponse de l'éditeur

envoyé par Covetrus Software Services le 06/08/2020

Thank you for your review and feedback Narissa, we are very grateful for this insight and will take these onboard as we share with our product team. We are delighted to hear that our support team is delivering a great service and that you find the customisation of our solution beneficial to your practice day to day. We will take your feedback around UI to our team as we strive to continually grow and develop our solution in this area.

Our thanks again,

Team Covetrus

  • Source de l'avis 
  • Publié le 27/07/2020
Brendan R.
veterinary surgeon
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 12/05/2017

"There are so many useful features, and many that we should use, but do not have the time."

Avantages: The functionality and telephone support are excellent. There are so many useful tech solutions for communicating to clients (reminders, within-consult topics and links), harvesting patient data (lab results, imaging), stock control and analysis of business performance. Every time that I have telephoned the support staff, my enquiry has always been dealt with very well.

Inconvénients: Unfortunately, the software is not as intuitive as other management systems that i have used. There are a staggering number of unnecessary button clicks needed to do almost anything. Nothing is made quick and simple, but in steps, that often do not prioritise the most likely direction a user will take. So, moving backwards through the patient notes, require a user to save the notes (2 clicks) and then move page by page through the notes. There are ways that you can scroll through the notes, but you have to press the "load more notes" which makes it cumbersome and slow to go through long clinical notes. It feels like somebody needs to change the design and the user journey for the common tasks so that they can be done intuitively and simply and quickly. Furthermore, all the extra functionality can be available but more "hidden away".

  • Source de l'avis 
  • Publié le 12/05/2017
James C.
Business Refinement & Services Manager
Vétérinaire, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 27/07/2020

"Operator to management ease of use"

Commentaires: Reporting to a university board and corporate management, the reporting features are ticking most of the boxes required. Rx works is by far my favorite PMS and the support available is second to none.

Avantages: I like the ease of use form a working level. Working as a nurse for years showed me the features that were available - features that i used differed depending on the role in which i was employed at the time. Now as an manager and administrator, i see the background of how each feature can be better utilized. I feel that bringing my nursing experience into the set up of the many features is a huge benefit.

Inconvénients: Features around the referral clinics setting could do with some improvement as well as reporting and advanced analysis tools.

Réponse de l'éditeur

envoyé par Covetrus Software Services le 06/08/2020

Many thanks for taking the time to leave your review James, your feedback and insights into our products and services are invaluable to our team. We are delighted to hear that you have found our solution easy to use and feature rich at different stages of your career. We will also share your feedback around reporting and analysis with our team as we strive for continuous improvement in these areas.

Our thanks again for your valuable insight.

Team Covetrus

  • Source de l'avis 
  • Publié le 27/07/2020
Sally M.
Veterinary Nurse / Owner
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 16/07/2020

"Very satisfied"

Commentaires: Overall I am very satisfied with RxWorks, if the reminder system could be improved it would be flawless.

Avantages: I like how easy the program is to use and that you do not have multiple windows at one time. It is easy to train staff and navigate if you are a first time user.

Inconvénients: The reminder system could use some improvement but the support team are always there to assist us in whatever we may need.

Réponse de l'éditeur

envoyé par Covetrus Software Services le 23/07/2020

Our sincere thanks for your review and feedback Sally, your comments and suggestions are hugely valuable to our team. We will share feedback with our wider team to ensure we continue to improve and develop RxWorks to meet your everyday needs, specifically around the reminder system. We are delighted to hear that you find the system easy to use, train others on and that the reports provide you insight to track progress.

Thank you,
Covetrus Team

  • Source de l'avis 
  • Publié le 16/07/2020