WhatsUp Gold

WhatsUp Gold best Network Monitoring System

Commentaires : Excellent experience, I can't complaint. It's a must have tool for every organization to perform a better approach in advance and to have a full network visibility.

Avantages :

It is easy to implement and use. It enables you to map all of your network devices and access them thru it. It helps you to have a full visibility of all of your network. You can also set the performance alerts at your critical devices as servers, switches, routers and firewalls. It helps you to get the bandwidth monitoring by devices and applications.

Inconvénients :

It will be great to have a full library of MIBs for all network security devices and not having to look by each brand site.

Alternatives envisagées : Network Performance Monitor et ManageEngine Network Configuration Manager

Pourquoi passer à WhatsUp Gold : I had a previous experience working with WhatsUpGold in the past and knew that it was the best monitoring tool in the market and its well rated at Gartner.

WhatsUp Gold Review

Commentaires : After everything was set up, we have had almost no issues. The customer support is great and the reps are great. The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.

Avantages :

It fits exactly what we need it to do. Monitor our devices and send us alerts when there is an issue. The schematic is also very helpful because we have it broken down into locations and grouped together to make things easier to use. It is also very helpful to put in all the information we have into the details of the device so that its all in one place. It helps us stay organized!

Inconvénients :

The set up was atrocious. We had to run a scan like 6 times to find everything. Eventually I had to add things in one by one which took forever. It is not simple to use. You have to really understand the icons and how things are linked within the software. I wished there was better documentation and videos about this. Especially with the setup. The whole installation and setup was a nightmare.

Alternatives envisagées : Checkmk, PRTG Network Monitor et ManageEngine Endpoint Central

Pourquoi choisir WhatsUp Gold : It was absurdly expensive.

Logiciel antérieur : SolarWinds Service Desk

Pourquoi passer à WhatsUp Gold : It had everything we wanted (feature wise) and the price was good. The demo we had was awesome and sold us on the product. I worked with [SENSITIVE CONTENT HIDDEN] who was exceptional at getting us the info we wanted and helping us see that this product was what we wanted. She was overall amazing.

WhatsUp Gold

Commentaires : We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. It has served us well in this capacity
We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. We use the netflow data and work with the branch to have the offending processes eliminated or moved to afterhours when there is no user impact.
We use thresholds and dashboard graphs to provide capacity planning information.
Overall WhatsUp Gold has been a mixed bag for us. There have been failed upgrades and bugs that cost us time. Page rendering is adequate at best and frustrating at its worst. But is has provided the monitoring alerting, and capacity planning that we need to stay ahead.

Avantages :

The ease of adding a device, and getting monitors configured with alerts is what like best. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of putting specific graph items on a page (dashboard) is also very useful.

Inconvénients :

The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. I can put ten times as many graphs on a page and it still paints 10 times faster. This performance limitation is the biggest week point between your products and the competition. I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data centers because WUG is too slow. The thing that I like least about the software is the inability of the administrator to manage other users views. and the lack of an anonymous view. You want to be able to give upper management a link to click on to see pretty graphs and charts. They do not want to have to log in. And you do not want them messing up the view so it constantly has to be fixed. Logging in as admin, changing the users rights, logging out,logging in as the user, changing the dashboard, logging out, logging in as the admin and setting the rights back, is a lousy way to have to manage this.

WhatsUp Gold

Commentaires : Overall experience is good but can be difficult time to time setting up new alerts or services inside the software.

Avantages :

I like the ability to get emails with statuses for devices across the organization on both the network and server side of the house

Inconvénients :

Feels a bit difficult to use at time with how to set things up.

WUG CRA Experience

Commentaires : Alerting and allowing us to be proactive on issues is main focus and WUG has allowed my team to accomplish that goal. Reporting/automating reports and providing different practices within CRA the option of personalized dashboards to gauge performance has been a favorite offering from IT to our end users.

Avantages :

Goes without saying that it is easy to implement, intuitive and easy to manage. Dashboards and views are ++++

Inconvénients :

been using WUG for over 10years and have brought in to 3 different companies i've worked for---to date, i haven't found anything I dislike.

Alternatives envisagées : Network Performance Monitor et PRTG Network Monitor

Pourquoi choisir WhatsUp Gold : I felt Naggios was very archaic both from implementation phase to operational phase. Discovery was clunky and was all or nothing. With WUG you can discover all or base it on subnet/ip ranges. Naggios was not intuitive as is WUG

Pourquoi passer à WhatsUp Gold : full transparency--- I LIKE IT! but with my previous exposure, it's become easier for me to format presentation to upper management when making recommendations.