Retail Management

Retail Management

par CORESense

Qui utilise Retail Management ?

Les commerçants physiques, sur Internet et de vente en gros ainsi que les fabricants et les distributeurs.

Description de Retail Management

CORESense est un fournisseur de solutions de commerce de détail et de commerce en ligne qui permet aux petites et moyennes entreprises de vendre leurs produits par l'intermédiaire de canaux de vente en ligne, mobiles, par catalogue, par événement et au détail. À la fois centrée sur le client et basée sur le cloud, la plateforme de commerce de CORESense permet aux commerces de détail, aux grossistes et aux fabricants de rationaliser leurs opérations et d'augmenter leurs ventes en ligne et en magasin. CORESense s'intègre facilement aux solutions ERP, WMS et de comptabilité existantes ou de nouvelle génération.

Informations sur Retail Management

CORESense

http://www.coresense.com

Fondé en 2000

Prix de Retail Management

Retail Management n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Retail Management est disponible à partir de 150,00 $US/mois.

26363

À partir de

150,00 $US/mois

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Retail Management - Fonctionnalités

Logiciels d'e-commerce
Accès mobile
CRM
Gestion SEO
Gestion de plusieurs magasins
Gestion des avis
Gestion des promotions
Gestion des retours
Gestion des stocks
Kitting
Marketing multicanal
Modèles
Sécurité des données
e-mail marketing
CRM
Carte de fidélité
Emplacements multiples
Gestion des bons de commande
Gestion des commandes
Gestion des commissions
Gestion des employés
Gestion des marchandises
Gestion des retours
Rapports et analyses
Vente par correspondance
e-commerce
e-mail marketing
Base de données de clients
Gestion d'entrepôt
Gestion des commandes
Gestion des commandes en souffrance
Gestion des expéditions
Gestion des stocks
Saisie de commande en temps réel
Saisie des commandes à distance
Traitement des commandes

Avis sur Retail Management

Afficher 5 avis sur 12

Note globale
4,1/5
Facilité d'utilisation
3,7/5
Service client
4,3/5
Fonctionnalités
4,2/5
Rapport qualité-prix
3,8/5
Utilisateur vérifié
CTO
Vins et spiritueux, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 19/12/2018

"Does it all"

Avantages: We've evaluated a number of alternatives and even considered building a custom solution. No other system provides the same level of features as Coresense: eCommerce, POS, back office, fulfillment, multi-brand. As an added bonus, even as a SaaS platform, we can pay to customize the software, which we've done quite extensively.

Inconvénients: The back office software is quite complex and the design is showing it's age. That's to be expected though as the software has a lot of features, but it gets the job done.

  • Provenance de l'utilisateur 
  • Publié le 19/12/2018
Daniel K.
Owner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 30/01/2017

"Gives us a competitive advantage"

Commentaires: We've been running our retail business on the Coresense platform since 2005. With Coresense, all our sales channels are running off the same back end. Coresense handles our POS (multiple stores), phone orders, web sales and gift registry. This allows us to manage our inventory most efficiently and economically. Also, customer management and email communication are integrated within the Coresense environment, which allows us to easily track all client interactions. We can generate robust reports using the parameters we choose and export the results to Excel. Inventory management, shipping, purchase orders, bar code labels -- everything is handled easily and seamlessly in Coresense. Web updates are simple. Coresense is web-based, so it runs on any web-enabled device and anywhere there's an internet connection. In short, Coresense provides small to medium size retailers with the feature set needed to compete effectively with much larger retailers, and at an affordable price. Having looked at other retail solutions over the years, I haven't found another that can come close to offering everything that's available in Coresense.

Avantages: Robust feature set. Web-based, so it runs anywhere there an internet connection and a web browser. Almost no down time, and no IT department required on our end.

Inconvénients: The feature set is so rich, it can be intimidating to a new user.

  • Provenance de l'utilisateur 
  • Publié le 30/01/2017
Len H.
Webmaster
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 17/07/2018

"Has some nice features but some have odd holes and don't work as expected. Checkout is sloooow."

Commentaires: High cost and usability/functionality holes outweigh the benefits.

Avantages: The main thing is that it allows us to support all our channels from a common database. It offers some but not a lot of 3rd party integrations.

Inconvénients: Customer logon and going to the checkout screen is slow, generally takes 8-10 seconds to make the transition. It has an antiquated back office that's very hard to use, even by experienced IT folks. Typically the edit, delete/deactivate, etc. icons in the back office are too small/close together for ease of clicking the right icon. Not all icons have ALT/Title tags so you miss out on screen help if you're not familiar with the icon on a particular page that you don't visit often. Often the help offered is of little value. The back office is littered with all sort of artifacts regrading options/programs you aren't using. Back office has no sorting options for functions like the product and customer managers. The choice of how many items to display on a page ought to use a cookie so you don't have to override the default 20 per page every time you visit a page. Your only option for advancing to the next screen is Next/End instead of incremental choices, ala Google results. It has odd differences with what you can do via the SOI versus what the public user can do. Many of its templates aren't entirely responsive so you have to do custom work. It uses a single state/country table for both the public side and the back office. Clients may want to limit the public side to US locations but be able to order from vendors in non-US locations. Email template process is very poor. While it's expected, it's always disappointing be misled by sales.

  • Provenance de l'utilisateur 
  • Publié le 17/07/2018
Justin C.
IT Manager
Textile, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 12/12/2018

"A platform so nice we used it twice."

Commentaires: We first found CORESense when we were looking for a more robust platform for our web store. After numerous calls, meetings, and one failed "trial" and design layout with other companies we found that the people at CORESense "just got us". Working with their professional services, we created our store with some fundamental custom functionality for our specific business needs. The overall process was easy and relatively painless, one of the benefits to working with a group that understood our business needs. To this date that original store was our best performing online store/business generator. Fast forward a couple years and a change in ownership, we left the platform for another due to the new owners "knowing better". After spending more money than we had for CORESense the first time around on a "free" platform, the company changed hands again and we're now back on the platform that served us best to date.

Avantages: It's incredibly feature-rich, with new features rolling out often. The developer preview area is very useful tool for anyone managing their own store.

Inconvénients: Features and options sometimes "get lost" or are hard to find in all the text-heavy menus.

  • Provenance de l'utilisateur 
  • Publié le 12/12/2018
Jon P.
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 13/01/2017

"CORESense is scale-able and flexible platform that will work with you to meet your needs"

Commentaires: I've been using CORESense for over 6 years now and have had good experiences with the platform. It's an excellent platform for non cookie cutter e-commerce businesses. In my opinion CORESense excels at making the software work optimally for your business. If there is something you want added (and are willing to pay for it), CORESense will happily make it happen. It also does a fantastic job of running multiple brands (companies & databases) on multiple channels from one login. You can also create logins that only have access to certain brands / channels. It makes it easy to run multiple brands with multiple locations. I am especially a big fan of the closest to customer feature that will automatically choose the warehouse a product will ship from based on the customer's location. CORESese is a complex program that can accomplish a lot, but once you work in it for a little bit you will find that it's intuitive and easy to learn and work in. I enjoy how it handles almost every aspect of business for us. From order placement (website, SOI, eBay), warehouse locations, inventory tracking, and shipping to almost everything in between CORESense handles it for us. As a whole, it is an excellent platform that works well for us, but it does have a few drawbacks. The cost of custom work (conforming the platform to you) is a little high, but I understand that developers are expensive. Also, on a couple occasions in the past they have pushed out stable releases that caused some issues with our daily operations. In there defense, they have addressed this and we have not had any issues recently. Whenever we have had issues, their support is top notch and get things resolved very quickly. It is truly a pleasure working with their support compared to many other tech companies I've dealt with.

  • Provenance de l'utilisateur 
  • Publié le 13/01/2017