15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de Towbook Management Software

Outil de gestion web destiné aux entreprises de remorquage et utilisé pour la répartition et la confiscation des véhicules, la facturation et bien plus. Utilisez-le où que vous soyez si vous disposez d'un accès à Internet. Towbook offre également des applications Android et iOS (iPhone/iPad). Recevez des appels des plus grands clubs automobiles directement dans Towbook, transférez des appels de répartition sur les téléphones de vos chauffeurs et générez des relevés de facturation en quelques clics. De plus, Towbook vous offre un support téléphonique 24h/24, 7 jours sur 7.

Qui utilise Towbook Management Software ?

Towbook est destiné aux entreprises de remorquage qui se spécialisent dans les remorquages initiés avec le consentement du conducteur, l'assistance routière et la gestion des incidents et biens privés.

Où peut-on déployer Towbook Management Software ?

Basé sur le cloud
Sur site

À propos de l'éditeur

  • Towbook
  • Fondé en 2007

Assistance Towbook Management Software

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne et 224 autres

Langues

anglais

Towbook Management Software - Prix

À partir de :

49,00 $US/mois
  • Oui, essai gratuit disponible
  • Non, pas de version gratuite

Towbook Management Software n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Towbook Management Software est disponible à partir de 49,00 $US/mois.

obtenez un essai gratuit

À propos de l'éditeur

  • Towbook
  • Fondé en 2007

Assistance Towbook Management Software

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne et 224 autres

Langues

anglais

Towbook Management Software en vidéos et en images

En voir 1 de plus

Fonctionnalités - Towbook Management Software

  • Alertes/Notifications
  • Facturation
  • GPS
  • Gestion de la flotte
  • Gestion de la maintenance
  • Gestion des clients
  • Gestion du carburant

Alternatives à Towbook Management Software

Convertissez automatiquement les articles de blog en un magnifique eBook que vous pouvez utiliser dans le cadre d'une campagne de génération de leads.
Logiciel de services complémentaires pour QuickBooks avec expédition, planification d'itinéraire, ordres de travail, calendriers de maintenance, GPS, outils pour appareils mobiles et service client.
Omadi est une plateforme logicielle de remorquage basée sur le web. L'éditeur comprend l'écosystème du remorquage et propose une plateforme pour gérer et recevoir les offres.
Des solutions GPS de suivi de flotte pour aider votre entreprise à réduire les coûts de main-d'œuvre, à réduire les dépenses liées à la flotte et à augmenter la productivité
Housecall Pro est une solution professionnelle de premier ordre pour les professionnels des services à domicile leur permettant de rationaliser la planification, la répartition, les paiements, etc.
Tracker Management propose des solutions d'entreprise et sur le cloud innovantes pour les opérations de remorquage, ainsi que des applications iOS et Android pour les chauffeurs.
INControl est un outil de gestion des processus opérationnels axé sur la numérisation et l'efficacité. Prenez le contrôle de votre entreprise.
Logiciel ERP (Enterprise Resource Planning) de camionnage pour les entreprises de camionnage avec des fonctionnalités et une visibilité en temps réel pour chaque service.
La plateforme de gestion de missions BigChange planifie, gère et suit vos équipes d'interventions grâce à une solution cloud facile d'utilisation.

Avis sur Towbook Management Software

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,8
Service client
4,8
Fonctionnalités
4,8
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
93%
4
4%
3
1%
1
2%
Jaci
Jaci
Co-Owner (É.-U.)
Utilisateur LinkedIn vérifié
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Towbook Grew Our Company

5,0 il y a 6 ans

Commentaires : We are wrapping up our 3rd year using Towbook. Our business has doubled in truck and staff count, but we can achieve all of our billing needs in less than 20 hours a week. That’s one part time position to cover 24,000 calls a year. From management to drivers and dispatchers, Towbook continues to stay on top of an ever changing industry at a very fair price. The ease of use in the office and on the road is astounding.

Avantages :

Automation of invoicing Auto submission to motor clubs GPS tracking of drivers Easy to use reporting Commission tracking Impounds customized to our state Constant advancements of software 1st class customer service

Inconvénients :

The only con I can find is that I wished we had started sooner.

REVA
VP/CFO (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I wish there were 10 stars available for their tech support.....

5,0 il y a 5 ans

Commentaires : I have satellite offices and we had trouble coordinating drivers, calls, and information from one admin/dispatcher to the next. Towbook is a VERY affordable option that gives you as much bang for your buck as you can find anywhere. Plus you don't get stuck on hold to speak to someone halfway around the world when you have problems. They have a variety of ways to contact them and they respond in a timely fashion every single time.

Avantages :

I like most that it's easy to use. I love that it's cloud-based so we can unify all my operations in different places to one real-time experience. I love that the company is very responsive to developing new features independently, but also works hard to implement changes requested by customers. There is not one human being at Towbook software that I have run into so far that I wouldn't be happy to have at my company!

Inconvénients :

I seriously have no complaints. Can't complain about the cost, the overall value, or even the ease of getting it set up. They could have called it "Dispatch software for dummies" and wouldn't have been far from the truth.

Alternatives envisagées précédemment : Beacon

Pourquoi choisir Towbook Management Software : Needed a cloud-based alternative so all users could see info in real time.

Pourquoi passer à Towbook Management Software : At first it was mainly the price. But it has become the one piece of technology that I wouldn't even consider switching out. The price is still the best of all options in the industry, in my opinion. You get great software, ease of use, reliability, responsiveness to developing needs, and the very best tech support of any software I use--hands down.

William
VP (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Towbook Invoice and Call number changes

3,0 l’année dernière

Commentaires : It has been good for several years (4+). My biggest gripe and reason for writing this review is to inform customers before they get locked into a company whose customer service is obviously going downhill. I'm openly looking for an alternative but have so much invested in Towbook that I am reluctant to leave (like a terrible relationship).

Avantages :

Ease of use and functionality of the software for transport / towing.

Inconvénients :

Customer support has gone downhill in 2023. The company seems more interested in cutting down the time to interact with its customers rather than giving the customer a solid product. Specifically, I am astonished by their complete objection to changing OUR call numbers in the software (which they have done for 4+ years now and promised to do in 2023) to merry up with the calendar year 2300001 etc. The only thing I can attribute this to is laziness and "streamlining" by some pencil-pushing workflow efficiency figurehead to boost profit and cut down on the number of employees. Just bad scenario for the small business who is invested, left with a decision to move on or stick it out.

Peter
Owner (É.-U.)
Transport routier/ferroviaire, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best Decision Ever

5,0 il y a 4 ans

Commentaires : The staff at Towbook are top notch. Always helpful and friendly, and always able to assist. If they don't have the answer immediately, they will research the situation and find an answer. They are familiar with the towing industry, and it shows in their knowledge in responding to questions and concerns. They take comments and suggestions and actually implement them into the upgrades in the software package. I would recommend Towbook to anyone in the industry, the use of the software has created such an accountability for our income, it is unbelievable. It pays for itself time and time again! Towbook ROCKS!!

Avantages :

Complete customization to allow for the most functional use and integration into our current operation. Customer service is top notch, always helpful, friendly, and timely! Continued upgrades are always useful and allow for even greater efficiency in running our tow operation. The ability to generate custom letters is also extremely helpful. The ability to have multiple users at no added cost is key!

Inconvénients :

Nothing negative to say about this software.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Automobile, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best Towing Software in the industry

5,0 il y a 3 ans

Avantages :

Towbook is extremely easy to use and has changed the way we do business for the better. This software allows us to easily keep track of what our drivers are doing and plan how to most efficiently utilize our fleet to get people safely out of harms way or to their destination. The visual comparison to the most used social media website makes Towbook very user friendly and non-intimidating. The software support (by online chat, phone and email) is easily and quickly reachable 24/7 and generally a response is helpful with problem solving solutions.

Inconvénients :

When there is an outage it really cripples our operations. Thankfully outages don’t last very long and support is generally very transparent as to how long it is expected to last.