AestheticsPro

Launching and Running a Medical Aesthetics Practice with Aesthetics Pro

Commentaires : I am extremely pleased with this remarkably comprehensive software - since it helps manage the medical, financial and marketing aspects of the practice. I purchased this software before launching a startup, and Aesthetics Pro has facilitated smooth operation in almost all facets of the practice. The EMR forms and templates have easily edited text and graphics. The side-by-side photo gallery, which can marked, is also simple to use; the staff spends comparatively little time creating comprehensive medical records. Clients can access discharge instructions from the client portal, or we can email them easily if left behind. We will take advantage of online booking and in-application messaging as we grow. But what really separates Aesthetics Pro from other EHRs is the seamless integration of marketing efforts and lead tracking. The increased efficiency (reduced staff time on redundant data entry) using a program that merges marketing software with EHR software. The lead list database in Aesthetics Pro has been crucial to our growth and success – converting a lead to client takes one click. Besides being able to send email blasts within the EMR, we can monitor the effectiveness of of all of our marketing campaigns – from print to digital to meet-and-greets. We’re also now able to track our referring clients, so we know those who like recommending us to others. Aesthetics Pro’s inventory tracking is also invaluable. Highest praise for this well-crafted, robust software.

Avantages :

Tracks, manages and markets to new leads- including email blasts & touchpoints Excellent EMR Inventory tracking Tracks efficacy of our marketing efforts to determine ROI Metric reports are simple to generate Tracks patient referrals and marketing effort effectiveness via rewards tracking Dashboard tracks patient balances and services remaining in packages easily Easy to create pop up notes for informal communication re: patient Option to fully integrate the website and the practice management software Frequently adds new features to augment quality of patient care and marketing Scheduling by staff member, room and device helps avoid scheduling errors

Inconvénients :

The patient's allergies list/profile does not appear in the patient's dashboard, and does not pop up in any way while writing the patients' medical notes. Same for emergency medical contact. The training information comes only video format, so its difficult to look up the answer to specific 'how to' questions after the videos have been viewed. Fortunately, the support staff is extremely prompt responding to both basic and complex queries via an in-application communication system - so these questions are quickly answered. The way the consent and discharge forms are currently structured, we can alter existing forms, but cannot create or add new ones.

Great Software for a great price!

Commentaires : It’s been a great experience. The EHR for charting is easy and convenient. The training sessions are always very informative. It’s nice to have an all-in-one system (charting, POS, marketing platforms, e-blasts, reports, photos, consents, treatment records, online booking). Very user friendly.

Avantages :

EHR record keeping, POS, marketing campaigns, and reports.

Inconvénients :

Sometimes the ticketing system can be annoying, although the support team does get back to you quickly.

It is like AestheticsPro does not care about their accounts.

Commentaires : Poor - I've been using this software since 2018. I have looked high and low for other full integrated med spa software but they don't seem to exist. So, instead, we limp along with the best of the worst solutions with terrible support and customer service. Their API is closed so you cannot use any other tools from other vendors.

Avantages :

Generally, it is fully integrated, booking, staffing, payment processing, marketing. It sounds dreamy - but it is really frustrating. I say AP is the best of the worst.

Inconvénients :

Support. They do not listen to your concerns or make updates to the software when their is clearly something broken in the code. I recently logged a support ticket because all of my marketing email templates were ruined in a recent update. They said sorry this is frustrating but you need to rebuild all of them from scratch!!! I think that if a company breaks something in an upgrade they should 1) tell you and 2) fix it.

AestheticsPro Software

Commentaires : Great!

Avantages :

User friendly, all features in one system.

Inconvénients :

Too many videos to review independently.

Tech support knowledge

Avantages :

All needed features for managing inventory, medical records, marketing, scheduling and running reports are in one place. I LOVE the new e-record creator.

Inconvénients :

No available text marketing that aligns with email marketing; non-editable text reminder; patient portal is not user friendly. Please add a text (checkbox) box signature option (in lieu of the signature pad) for the e-record creator feature. Also, for the e-record creator, please add the option of importing images for treatment records so that we can create non-static forms for injectables etc. Additionally, I think that an app for our handheld devices would be an excellent feature, that I really miss having with my old Vagaro software.