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DaySmart Pet
Description de DaySmart Pet
123Pet Groom est un logiciel convivial et facile à prendre en main, idéal pour les salons de toilettage ou activités de toilettage mobile de toutes envergures. Gagnez du temps avec des fonctions de gestion des rendez-vous en ligne, des notifications de texte automatisées, le suivi des vaccinations, des pages de profil pour animaux de compagnie avec des notes et photos de toilettage. Faites passer votre entreprise au niveau supérieur grâce à des fonctions de marketing automation, un système de réservation en ligne et un programme de fidélité. Bénéficiez également de l'intégration gratuite de données provenant d'autres programmes.
Qui utilise DaySmart Pet ?
123Pet est idéal pour les salons de toilettage, les toiletteurs mobiles et les centres de dressage qui ont besoin de prendre des rendez-vous, de suivre les données des clients et de leurs animaux de compagnie et d'utiliser des campagnes par e-mail pour gérer et développer leur activité.
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DaySmart Pet
Avis sur DaySmart Pet
Great but not exceptional
Commentaires : I have used a smart since 2013. Overall, I would give them an A minus. Customer service is phenomenal but sometimes you have to get to higher levels to get certain issues resolved. It should not be that way. Wait times are extremely long to speak to someone but that has improved lately.
Avantages :
I love the reminder features that can automatically go out. Some of the reporting is also very helpful. I love being able to integrate my credit card system into the POS.
Inconvénients :
I hate the fact that they are no longer going to add or modify features to the non-cloud base version.
Alternatives envisagées précédemment :
We love DaySmart
Commentaires : We have had a great experience with Daysmart overall--it greatly improved booking efficiency in our salon and helped us eliminate double bookings and decrease the amount of missed appointments we were experiencing.
Avantages :
We love how easy it is to use and find information on all of our clients!
Inconvénients :
We would love a feature that would tell us our next available 1 hr apt, 2 hr, apt, and weekend appointment. It would make running our business even easier! We would also love a better wait list design--we often have a large waitlist and the set up of the current wait list function does not work for our set up.
GREAT PROGRAM
Commentaires : GREAT. VERY SATISFIED. WILL RECOMMEND TO ALL
Avantages :
ONLINE APPOINTMENTS, PRETTY MUCH EVERYTHING IS GREAT
Inconvénients :
THAT WE CANT PRINT KENNEL GROOM CARDS WITH WHAT HAIRCUT THE PET WILL GET OR HAS GOTTEN IN THE PAST AND WITH THE OWNERS INFORMATION ALL ON ONE PAGE. THAT IS THE ONE KEY THING THAT IS MISSING
Horrible service
Commentaires : A nightmare! Can't wait to switch to a different company.
Avantages :
None. Will never recommend them to anyone.
Inconvénients :
No longer can call and talk to someone in support. Can only email. Literally had a pissed customer waiting for over 30 minutes to resolve my issue and never got the email back in time. Client walked out. I lost a valued client. It's horrible that you can't talk to anyone anymore.
Alternatives envisagées précédemment :
Use it everyday!
Commentaires : I like DaySmart and really love that I have it on my phone and can check throughout the day! I have used other softwares but for a larger company this is great product!
Avantages :
It’s easy to navigate and makes life so much easier with the reminders for clients! It’s pretty user friendly in that you can figure it out on your own. There are many different ways to schedule or maintain your day.
Inconvénients :
It is a little hard to teach new people how to use because it has so many different ways to achieve what your trying to do.