Description de Jackrabbit Dance
Le logiciel pour écoles de danse de Jackrabbit va transformer votre façon de développer votre entreprise. Découvrez comment d'autres propriétaires et directeurs ont pu réduire leur frustration, économiser du temps et augmenter leurs revenus grâce aux fonctionnalités de pointe proposées par Jackrabbit. Enregistrez plus rapidement vos nouveaux clients grâce aux fonctions d'inscription et de paiements en ligne, de facturation récurrente et de point de vente tout en bénéficiant d'un service client de haut niveau et bien plus encore. Rejoignez plus de 12 000 studios et écoles du monde entier qui gèrent efficacement leurs activités grâce aux principales fonctionnalités de Jackrabbit. Inscrivez-vous dès aujourd'hui pour assister à une démo en direct !
Qui utilise Jackrabbit Dance ?
Un logiciel de gestion en ligne pour les écoles de danse de toutes tailles.
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It is expensive but you get what you pay for.
Commentaires : Overall my experience has been positive. Jackrabbit is expensive, but they seem to offer the most features for a complex dance school. One way or another we can find what we need through Jackrabbit
What I like most about this software is the customer service. This is a robust and complex system that has evolved spectacularly over the 10+ years that I have used it. There are many features that can be confusing at first. But the customer service team is always ready to help and in a way that makes it easy to understand and replicate on my own later.
One thing that is missing is a retail feature for online sales. They have implemented a retail feature that can be done in person. But I would love to be able to sell our uniforms on our website through Jackrabbit. I would also love to see the email/communications features made more robust. It would be nice to know who is opening our emails and who is not.
Alternatives envisagées :
Time saver and very professional
Commentaires : Overall I love this product, I just wish there were a few fixes. The customer service and training are amazing though, I have never had a problem with either.
I love that this product is very easy to use, both for our parents and our staff. It allows me as the owner to see what is going on, track important data and make decisions based on numbers rather than gut feel.
I have a few frustrations with the system. 1- Online store, I don't understand why this hasn't been created yet. An online store in the portal where we can post images of merchandise have the Store module manage inventory and have the cost of the items added to someone's account. 2- Shopping cart, I would love to see some sort of notification or email sent to parents when they have items remaining in their shopping cart. We have lost clients due to classes getting full because they never checked out. We also had people show up for events that we didn't know about because they also never fully checked out. 3- Excel exports- I love excel and the capability of pulling information and then manipulating it to fit what I need. The frustration I have is that the report pulls with many blank lines, so it becomes impossible to filter and pivot the information without removing thousands of blank lines and page tops/bottoms.
Jackrabbit Dance Review
Commentaires : We have been working with JR since August 2018. I have found the people that work for Jackrabbit are really great. I feel they offer the same level of customer service I strive to provide our families.We are looking at adding Quickbooks to our tools so I am hoping that the support for that addition will be just as excellent.
The customer service has always been outstanding. I like that they are constantly updating the product and fine tuning/adding features.
I don't like that I cannot send notifications through my app, through Jackrabbit. I like having one place to research what texts are sent, etc. When we signed on for the app, there was also in the works to have texts go both ways which would mean we could bring our performance division teams "in house" for communication instead of having to use FB messenger or What's app. I love having as few "places to look" as possible.
Jackrabbit is an effective software for Dance Studios
Commentaires : Customer service is top notch and second to none. I am never afraid to ask for help. Feel that at time suggestions for software updates get pushed back despite many clients asking for these changes. Overall, highly recommend the software for businesses like ours. The pros far outlays the cons.
Online registration and Parent Portal services revolutionized our business. Cut down on administrative paperwork by hundreds of hours a year.
Need a better system for drop-in class passes, quicker set up for booking private lessons in the same time slot every week but with different people, would prefer an easier method of differentiating between monthly charges and one time payment classes so that administratively we could batch fees quicker every month. Better organization of email templates. Ability for teachers to place notes on accounts that are unseen by parents while in the Staff portal.
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Commentaires : Jackrabbit has been great and has made my business much more efficient. It has saved me a lot of time, and made collections and communication much easier.
What I like most about this software is how it has made my business communication and payment collection easy and fast.
What I like least is the processing time for online payments. It can take 8-10 days for processing which just doesn't make sense in our age of technology. There are also a lot of features that could be updated for example, adding pronouns and some features I find unnecessary.