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Jackrabbit Dance
Description de Jackrabbit Dance
Le logiciel pour écoles de danse de Jackrabbit va transformer votre façon de développer votre entreprise. Découvrez comment d'autres propriétaires et directeurs ont pu réduire leur frustration, économiser du temps et augmenter leurs revenus grâce aux fonctionnalités de pointe proposées par Jackrabbit. Enregistrez plus rapidement vos nouveaux clients grâce aux fonctions d'inscription et de paiements en ligne, de facturation récurrente et de point de vente tout en bénéficiant d'un service client de haut niveau et bien plus encore. Rejoignez plus de 12 000 studios et écoles du monde entier qui gèrent efficacement leurs activités grâce aux principales fonctionnalités de Jackrabbit. Inscrivez-vous dès aujourd'hui pour assister à une démo en direct !
Qui utilise Jackrabbit Dance ?
Un logiciel de gestion en ligne pour les écoles de danse de toutes tailles.
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Jackrabbit Dance
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It is expensive but you get what you pay for.
Commentaires : Overall my experience has been positive. Jackrabbit is expensive, but they seem to offer the most features for a complex dance school. One way or another we can find what we need through Jackrabbit
Avantages :
What I like most about this software is the customer service. This is a robust and complex system that has evolved spectacularly over the 10+ years that I have used it. There are many features that can be confusing at first. But the customer service team is always ready to help and in a way that makes it easy to understand and replicate on my own later.
Inconvénients :
One thing that is missing is a retail feature for online sales. They have implemented a retail feature that can be done in person. But I would love to be able to sell our uniforms on our website through Jackrabbit. I would also love to see the email/communications features made more robust. It would be nice to know who is opening our emails and who is not.
The best software for customer support
Commentaires : I am so happy that I acquired the Jackrabbit software for my dance studio. Enrollment, taking payments, tracking staff payroll, attendance and so many other features, have saved me valuable time. My office staff can now handle things much more confidently without me which means I can put my attention to my students. My studio is more profitable, my records more accurate and very importantly, I can access this information from any computer or my phone!
Avantages :
Changing software is always difficult and usually intimidating. The most important feature is good customer support! From the very beginning, the support team has made me feel at ease and confident. When I have a question, there are several ways to get an answer in Jackrabbit. I appreciate being able to get help in depth and sometimes very quickly. This also gives me confidence to keep applying more of the features to my business.
Inconvénients :
The discounts that I offer seem to pose a problem for JR. I have had differing opinions from support members as to how to handle this. I still have to put more manual hours in posting tuition than I would like. I also wish that the Costume Management feature was a bit more friendly. The absolute worst thing about JR is that their "per student fee" includes students from a family that are no longer current students. I wish they would let me put all past students in a lead file and not just the whole family.
Alternatives envisagées :
Better than Iclasspro and dance studio pro
Commentaires : It’s better than some but we are looking at making our own software to match jackrabbit but cater to our needa
Avantages :
It was easy to set up and at the time the best option out there
Inconvénients :
Hard to use l, not user friendly, reports suck, too many bugs
Réponse de l'équipe de Jackrabbit Technologies
il y a 4 mois
Hi Kimberly - Thank you for taking the time to review us. We're sorry we didn't meet your needs but appreciate you trying us out. We do make bi-weekly software updates and work to address concerns. We recently did a big update on our reporting and now offer a Business Intelligence Dashboard.
Jackrabbit is an effective software for Dance Studios
Commentaires : Customer service is top notch and second to none. I am never afraid to ask for help. Feel that at time suggestions for software updates get pushed back despite many clients asking for these changes. Overall, highly recommend the software for businesses like ours. The pros far outlays the cons.
Avantages :
Online registration and Parent Portal services revolutionized our business. Cut down on administrative paperwork by hundreds of hours a year.
Inconvénients :
Need a better system for drop-in class passes, quicker set up for booking private lessons in the same time slot every week but with different people, would prefer an easier method of differentiating between monthly charges and one time payment classes so that administratively we could batch fees quicker every month. Better organization of email templates. Ability for teachers to place notes on accounts that are unseen by parents while in the Staff portal.
Spend more time building your business, less time billing it.
Commentaires : I think Jackrabbit solves my auto-billing issues, allows my customers to pay online at their leisure, and makes my collection process much smoother.
Avantages :
I like how simple the program is. It is customizable for my use but also takes the guesswork out of daily tasks. The customer service is spot-on and always willing to help.
Inconvénients :
I really wish there was an online store option where my customers could purchase basic things like tickets or studio apparel on the app. It would make life much easier.
