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Gateway Ticketing
Description de Gateway Ticketing
Depuis plus de trente-trois ans, le logiciel phare Galaxy Ticketing & Guest Experience de Gateway est une des solutions leaders pour les zoos, aquariums, parcs d'attractions, musées, parcs aquatiques et autres attractions culturelles qui ont besoin des outils nécessaires pour gérer toutes les facettes de leurs opérations, y compris la billetterie, le contrôle des admissions, la gestion des ressources, les ventes de groupe, la vente de billets en ligne, la vente au détail, la restauration, la gestion des adhésions/badges/donateurs, ainsi que le reporting et le CRM (Customer Relationship Management).
Qui utilise Gateway Ticketing ?
Zoos, aquariums, parcs d'attractions, musées, parcs aquatiques et autres attractions culturelles.
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Avis sur Gateway Ticketing
A must for admissions-based business
Avantages :
I loved its ability to create barcodes, to track and produce reports from. It was a large software that had a lot of capability, many of which I didn’t even scratch the surface of.
Inconvénients :
I disliked how many options and little buttons there were to get to one place. It’s like twenty different routes to get to one destination. As a user, I also felt like the software as a whole looked a little outdated.
Gateway Ticketing, A Partner in our Operation
Commentaires : We have found Gateway to be more of a partner in our operations than a passive vendor. We have a strong relationship with every level of the company. I could not be more pleased with the service and the products they provide. Galaxy has been a powerful tool to not only manage our sales, but enhance our guests experiences at our facilities.
Avantages :
Gateway Ticketing System's Galaxy offers us a single sales platform to service all our individual business needs. It provides a powerful ticketing system, with a traditional POS system that continues to evolve to meet our ever changing environment. The ability to run one platform, not only allows efficient system management, but also provides system experience for our guests and team members.
Inconvénients :
There is a bit of a learning curve when it comes to managing the system. However Gateway has always provided us with outstanding support and documentation.
Avoid at all costs
Commentaires : Diabolical, not a computerised system, actively fights the operator and undoes the work. Creates huge openings for human error.
Avantages :
Really hard to find anything commendable.
Inconvénients :
The lack of automation and the undying coding errors that cause intense stress and inefficiency.
My Experience With Gateway Ticketing
Avantages :
I like the third-party integration options It makes ticketing easy and comes with great reporting features.
Inconvénients :
Well, all features of Gateway Ticketing has been amazing. No issues.
Galaxy presents some interesting challenges but also provides customer service to troubleshoot.
Avantages :
The POS is easy to use. Reservations are a bit more challenging but with minimal training there is a high degree of user friendliness.
Inconvénients :
If you are using multiple platforms and need to rely on integration you will likely experience some challenges.
