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Description de WebPT

Avec 30 % de part de marché, la plateforme de kinésithérapie leader WebPT permet d'améliorer les soins aux patients et de stimuler la croissance commerciale de manière optimale. Grâce aux fonctionnalités de planification, documentation, facturation, suivi des résultats, reporting commercial, outils d'engagement des patients et intégrations système, la robuste solution web de WebPT est idéale pour tout milieu ambulatoire, indépendamment de la taille du personnel, du type d'établissement ou du nombre de spécialités. WebPT fait preuve d'un taux de rétention de 99 % et de disponibilité de 99,99 %.

Qui utilise WebPT ?

WebPT est employé par les cabinets de kinésithérapie, d'ergothérapie et d'orthophonie avec consultations ambulatoires aux États-Unis et au Canada. La plateforme prend actuellement en charge plus de 10 000 cliniques et 70 000 thérapeutes.

WebPT Logiciel - 1
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WebPT Logiciel - 5

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WebPT

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur WebPT

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,3
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
54%
4
31%
3
10%
2
1%
1
4%
Shoshana Malka
Shoshana Malka
Project Coordinator (Israël)
Utilisateur LinkedIn vérifié
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

WebPT Review by Physical Therapy clinic

5,0 il y a 3 ans

Commentaires : I use WebPT daily because I get authorization for the patients that are doing Physical Therapy in our clinic. I review the notes and use the information to submit my authorization requests. We see approximately 20-30 patients a day so I'm looking over a lot of WebPT therapy notes.

Avantages :

It has very clear templates and it's easy to find information. The records are very easy for even a layperson to understand, but thorough enough that the insurance companies easily provide authorization for services. Even when we need to have a substitute from an agency they are able to plug the information into the note and keep to the format we are used to thanks to WebPT

Inconvénients :

I don't like that it costs money to integrate each aspect separately, we currently have an account you can't use for billing. I also can't see the calendar view so if the name of a patient is misspelled it's hard to pull up their account.

Jeanette
Jeanette
President (É.-U.)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

WebPT is good BUT expensive!

5,0 il y a 2 ans

Commentaires : Decent experience. Very functional but tedious with time consumption. There are a lot better options available with more inclusive features for less cost.

Avantages :

Easy to understand. Able to create evaluation and treatment templates so that you didn't have to write the same verbiage. Could carry over notes from the time before.

Inconvénients :

Expensive. Require multiple tabs open for the same patient because the SOAP note and the exercise flowsheet were not on the same page. It took 15-20 minutes to complete a note because of toggling between multiple tabs. Offered a lot of features for exercises and CRM but all extra features were a la carte. The expense for a solo practitioner and then to add users was too expensive. It would have been better to charge per number of visits per month vs. number of users. EMR and billing integration was not as synced as should have bee.

Kelli
Patient Service Coordinator (É.-U.)
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

WebPT User

5,0 il y a 3 semaines Nouveau

Avantages :

It is relatively easy to learn and train new employees on

Inconvénients :

It is difficult to change anything or go back to fix anything without administrative access. Thus there are a lot of addendums and emails that happen before things are fixed.

Dan
Admin Office ()
Cabinets médicaux, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Administration

1,0 il y a 6 ans

Commentaires : From a therapist prospective, it is easy to use but there are cons.

Avantages :

Therapists say it is easy to use. You may scan documents into the program for storage which is helpful. The ability to have a 'comment section' that therapist see when seeing a patient is nice. You can put a unique comment regarding the payer here such as X insurance does not allow X treatment

Inconvénients :

Reports are pitiful. We have to do so much manual work to see what we need to see. Also compliance is very lacking. For example, some insurance contracts allow us to bill the 8 minute rule by unique cpt code per CPT rules (not Medicare/Federal programs which have more restrictive rules with total time Trump). For these commercial contracts if a provider does 12 minutes of 97140, 12 minutes of 97110 and 12 minutes of 97112 we can bill 3 units even through the total time is only 36 minutes. (Please take a Gwenda seminar for all the documentation to show in certain circumstances where this is allowed for non-Medicare non-Federal payers). In order to handle this scenario in WebPT, you must shut off all over-site. If you shut off all over-site, things get crazy. For example, if a therapist accidently logs 30 units instead of 30 minutes, WebPT will now not notify you. The only way to proof before billing to see how many minutes is assigned to each cpt code is to open each an every note and look. There is NO REPORT or billing log that will tell you how many minutes are assigned to each cpt code. That is why I spend 8 hours every two weeks opening each and every note for specific payers to see if units are assigned correctly. I commonly find 22 minutes of 97140 where the therapist assigned 2 units to this. This is overbilling and I have to manually open each note to catch it. Other major software out there can easily handle this scenario. Also, the system will not give cancel/no show rates per each unique provider. We have to manually do this. Also, we can run a great report for Medicare but not for any other payers. For example our state has a unique requirement for rehab agencies in which we have to do recerts more frequently than required by Medicare. We can run a report for Medicare to help track when they are due, but there is not the option to run this same report for other payers in addition to Medicare. It's very frustrating that our info is in there but we can't report on it. In retrospect we wish we would have went with Clinicient, BMS or something else.

Heidi
Physical Therapist and Owner (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great PT EMR

5,0 il y a 9 mois

Commentaires : Works well for what I need. Reminds me when progress notes are coming due even though I don’t use the scheduling part of the product, keeps track of plan or care dates and ability to customize is just flexible enough without getting overly complicated.

Avantages :

Responsiveness to assistance and updating product based on feedback.

Inconvénients :

1- Previous measures do not carry over into new progress notes in SOAP 2.02-SOAP 2.0 documents print out/ fax layout takes up too much space and pages. 3- No option to email or securely send documents other than fax.