Pour qui ?

Veterinary practices of all sizes.

Notes moyennes

100 avis
  • Note globale 3.5 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 3.5 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 3.5 / 5

Informations sur le produit

  • À partir de 169,00 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Covetrus
  • http://www.avimark.net/
  • Fondé en 2019

En savoir plus sur AVImark

AVImark practice management software, by Covetrus, is affordable, quick to install, easy to use, and robust enough to support your business. Plus, with AVImarks enhanced search capabilities, you can send targeted, personalized marketing campaigns that keep your clients coming back, year after year.

AVImark - Fonctionnalités

  • Dossiers patients
  • Facturation
  • Gestion des ordonnances
  • Gestion des prises en charge
  • Gestion des stocks
  • Planification des rendez-vous
  • Plans de traitement
  • Rappels de rendez-vous
  • Stockage d'images

Avis les plus utiles sur AVImark

Avimark pros and cons

Publié le 05/09/2019
Michael M.
DVM/Owner
Vétérinaire, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall I have been happy with Avimark but recent lapses in service have been concerning.

Avantages: Cost and ease of use. We utilize many functions and have been paperless for about 10 years. Customer support is usually good. Started using Rapport recently also for text and email reminders.

Inconvénients: There have been several episodes lately where the software goes down and we can’t get into Avimark for work. Recently had to restore from a backup to get it to work. It seems these problems are getting worse. Computer searches are also more difficult than they should be.

Réponse de l'éditeur

envoyé par Covetrus le 07/09/2019

Thank you for your feedback, Dr. Mawhorter!

We're happy to have you as a loyal customer for the last 10 years and I hope you are enjoying your Rapport subscription.

The episodes with AVImark going down is very concerning to us as well. Our team thoroughly investigates every outage to determine root-cause and finds resolutions to avoid additional downtime. I'll send over your feedback on computer searches to ensure this is reviewed for future enhancements.

If you ever have questions or additional feedback, please don't hesitate to reach us at US-CGSS_Solutions@Covetrus.com.

All the best!

User friendly but thorough

Publié le 01/03/2019
Tinaza Z.
LVT CCRP
Vétérinaire, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
2 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We were able to become paperless and do away with paper charts.

Avantages: It is very easy to use. It is windows based therefore it is easy to train new people to use. There are multiple ways to search for client/patient info. Reports are easy to run. White board makes keeping track of patients and patient plans easy. Entering line items is easy and you can enter inventory in thto the line item. When scheduling, you can change colors to help keep track of appointment types. You can create canned notes in the glossary to make note keeping easy. It is easy to create canned estimates and post them into the chart. Employees have to sign in therefore you have a trail to keep track of who has done what. You can create word documents and have the client/patient information autofilled which makes discharge instructions easy.

Inconvénients: The customer service is not as available and user friendly as they could be. Fortunately we don't have to call very often. The only con in regards to software, is that you cannot time stamp the posting time to know when a client checked out.

Réponse de l'éditeur

envoyé par Henry Schein Veterinary Solutions le 07/03/2019

Thanks for your feedback and review, TinaZa! We agree with the multitude of ways you listed that makes AVImark easy to use and customizable to your practice. We're happy to hear you and your team are benefiting from the flexibility of our system. We're always working to improve everything from the solutions we offer to the Teams you speak with when you're in need of Support. We appreciate you raising both the positives and negatives of your experience with us. If you ever have additional questions, concerns, or would like more information on how we can help optimize our solutions for your business, let us know. Email us at HSVS.Solutions@HenryScheinVet.com.

Used it since it was DOS based in the early '90's

Publié le 28/09/2017
Kathleen J.
Hospital Manager
Vétérinaire, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I miss it so much every day I make my new boss mad I repeatedly tell her, we are switching, it is a matter of WHEN.

Avantages: Most cost effective software to buy. If you price out the annual support fees it will pay for itself in 5 years over Cornerstone. (I keep pushing for it at my new office)
FEATURE RICH. Requires thorough reading of the manual to truly see all the features and I suggest going to different paperless offices to see how folks use all the features. Best features I miss now that I have been at a Cornerstone office for 5 years: the right click WHO GOT, you can go anywhere to any service and item and see at a glance who used this item recently, not run a sales report. HUGE help.
Next editing their item lists, can do a whole category at a time, can hit next over and over. Very helpful.
Lastly LISTS, we used them constantly for interoffice communication and managing labs and medical records.
Not part of Avimark but it integrates with NetNotes. That is an ap that worked with AVImark that made paperless message taking a dream. REALLY WORTH BUYING THE NETWORKING FEATURE

Inconvénients: Need a really smart IT professional to set it up right. I managed the LAN for 2-3 years on my own and it gave me problems, because I am NOT a professional. Once we got someone in that KNEW their stuff (an IBM network problem solver for over a decade) we got a LINUX server and had 16 systems with a huge monitor white board. Never went down, rarely had problems, but a good IT guy needs to be figured into your budget. Not really a CON but Vets are famous for DIY.
Upgrades tend to be glitchy, since the very beginning. There is no way for them to be able to test their software on all our crazy network setups, so you'll get 6 new awesome features and 1-3 things you have to wait for them to patch and fix. Drove me crazy for a while and then just became something I planned for. Worth it in the end.
Rebuild whenever I needed an accurate inventory. If you haven't invested in their sequel server version, it just has to be done, nice thing was I COULD DO IT, I didn't have to call support to do so. If you have an amazing server it takes very little time.
Ideally use networked printers. Cornerstone it is an obligation not an option.
Not intuitive, requires learning, the context menus are so vast (read feature rich) it really takes a while to pick up.

Réponse de l'éditeur

envoyé par Henry Schein Veterinary Solutions le 29/09/2017

Thank you, Kathleen, for your review. We hope you get to join the AVImark family of users again!

AviMark is fantastic

Publié le 25/07/2019
Utilisateur vérifié
Great Program with Awesome support
Vétérinaire, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I cannot complain, AviMark has been wonderful for myself, and my co-workers.

Avantages: There are so many things that I like about AviMark. I have worked in several Veterinary Clinics throughout the years, and have had experience with several different programs. AviMark has the most diverse capabilities by far. I love how it has the ability to connect with all of our different laboratory equipment (especially Idexx). getting all of the test results listed on AviMark makes life so much simpler. We do not have to manually insert all of our patients results. AviMark also has been wonderful when it comes to product and medication stocking. All we have to do it monitor it through the software and we can tell when it is time to order more supplies. As long as we are doing things properly we do not run out of important things that we need as a Veterinary practice.

Inconvénients: There really is not much to dislike about the software. It can take a bit to learn, and training new employees can take some time. But I have found it that being hands on with the software and just clicking things is the best way to learn it.

Réponse de l'éditeur

envoyé par Covetrus le 07/09/2019

Thank you for the kind feedback. We are happy to have you!

I'm glad that you are enjoying the bi-directional lab integrations, we're always looking to make our practices more efficient!

If you ever have any questions, concerns, or additional feedback please don't hesitate to email us at US-CGSS_Solutions@Covetrus.com.

This software is a great tool to help you serve your clients

Publié le 05/09/2019
Lori D.
Hospital Manager
Vétérinaire, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great experience. Love the support services and all options this software offers.

Avantages: I have used this software since it first came to market. The evolution that it has gone through in response to the veterinary industry is on point for helping us care for our patients and clients. From keeping reminders straight, to booking appointments, to doing mass emails, to follow up calls and using it to track staff hours it has helped keep us organized. The areas this software help us in are too many to mention here. The support service is second to none...all issues are resolved with a quick phone call. I couldn't imagine running my three practices with any other software.

Inconvénients: When we do mass emails we can often not send the entire number. This may be due to our internet as well. I wish there was more options for emails...insert photos, different fonts. Would love to do this as an newsletter but are limited now.

Réponse de l'éditeur

envoyé par Covetrus le 07/09/2019

Hello Lori! Thank you for your kind words. We're happy to have you through our evolving journey! It sounds like you are using many features within AVImark as well. I'm going to send over the mass email issues to our Product team. We'll investigate. You may want to look at Rapport for full email functionality, call 800-426-9119 and a rep will walk you through all the cool things Rapport can do.

If you ever have any questions or additional feedback, don't hesitate to reach us at US-CGSS_Solutions@Covetrus.com.

All the best!

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