Description de PetExec

PetExec est un système web de pointe destiné à la gestion de garderies, pensions, toilettage, dressage, commerce de détail et autres services pour animaux de compagnie. PetExec envoie des e-mails automatiques pour les rappels de rendez-vous et de vaccination ainsi que les anniversaires d'animaux de compagnie. Vos clients humains peuvent se connecter en toute sécurité pour planifier des rendez-vous en temps réel et vérifier les dossiers d'animaux de compagnie ainsi que l'historique des achats. Traitement sécurisé des transactions par carte de crédit. Excellente assistance et coaching ! Préparation de nombreux types de rapports. Compatible avec les PC, Macs, iPads, etc. Puissant et intuitif !

Qui utilise PetExec ?

Le service est à la fois flexible et abordable pour les garderies de petite à moyenne envergure et suffisamment puissant pour les grands établissements pourvus de nombreux types de services et d'employés.

PetExec Logiciel - 1
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PetExec Logiciel - 5

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Avis sur PetExec

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,2
Service client
4,7
Fonctionnalités
4,3
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
63%
4
32%
3
4%
2
1%
1
0%
Derek
Derek
President
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Hoping for feature upgrades

4,0 il y a 9 mois
Sous-titres en français disponibles pour la vidéo
Amber
Amber
Professional Groomer (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great way to keep track of daily grooming activities

5,0 il y a 3 ans

Commentaires : Helps us run a smooth grooming salon by keeping all of our info organized and in one place that's easy to access.

Avantages :

Very easy to set up and use. You set your own prices for breeds but can still vary them if needed according to each individual dog. Can easily track my commission to see what I am making everyday too.

Inconvénients :

Could have more features to make everyday groomer life easier, like text confirmations and pickup reminders.

Réponse de l'équipe de PetExec

il y a 3 ans

Hi Amber, Thank you very much for your feedback on the PetExec system. We strive to make the system flexible and efficient so that you can do what you love to do! Work with your pet guests. =) We do offer an additional add on to your system called PetSnaps Messaging which is a more robust texting plan. With this plan, you can have 2 way texting with your pet parents, images can be texted, and you can send out text reminders. Please check out the details on this link (https://www.petexec.net/purchase-petexec/image-sms-texting) and if you have any further questions, feel free to reach out to us in live chat (the awake puppy icon on your dashboard).

Sherry
Owner (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Functionality and superior customer service

5,0 il y a 2 ans

Commentaires : Overall experience with Pet Exec is great. They offer superior customer service and are always accessible for questions and trouble shooting. They listen to their customers about what we would like to have available in the software and work hard to provide our requests. It has been a joy to work with Pet Exec.

Avantages :

The SW allows us to be very versatile in accommodating our difference services and organizing them in a way that makes it easier for us.

Inconvénients :

Petexec does not work seamlessly with Quick Books. We had to develope work arounds to get the information we needed to accurately report our accounting.

Réponse de l'équipe de PetExec

il y a 2 ans

Hi Sherry! Thanks so much for the PetExec review! We have the best customer support team in the industry and will continue to strive to wow our packmates! We love that you are one of our pack/family!

Antonello
Antonello
cultivator (É.-U.)
Utilisateur LinkedIn vérifié
Agriculture, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

salute to petexec

4,0 il y a 2 semaines Nouveau

Avantages :

Very important for any dog owner to have, epically if your looking for dog groomers

Inconvénients :

i love this app and i recommend to dog and cat owners to check it out

Réponse de l'équipe de PetExec

la semaine dernière

Hi Antonello! Thank you for your review on the PetExec Mobile app. I am glad it makes your life easier!

Christina
Owner (É.-U.)
Vétérinaire, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Not as promised

3,0 il y a 2 ans

Commentaires : It works but is not great.

Avantages :

Once set up it is easy to schedule a client for grooming, boarding or daycare, if the client sets it up all the way, not everyone sees the "Add a Pet" button. Clints do like having an app

Inconvénients :

I am very disappointed in the scheduled services. When I first talked to someone from PetExec I asked if this program would support in the client's home visits (pet sitting) I was told yes, that would be under Scheduled Services. Then...we I purchased the program and was going through the tutorial I was told I would probably be better off sticking with Time to Pet for pet sitting. Well that really isn't an option, cant bill a client through 2 different systems if they board their dog here and then we visit their cat at home. Very upset that I was total it would work. It is very difficult to schedule multiple in home sits, so much so that I am discontinuing offering in the client's home pet sitting and going to lose $2-3,000 a month now. Reports also are sometimes not accurate.

Réponse de l'équipe de PetExec

il y a 2 ans

Hi Christina, I'm so sorry to hear about your experience. As we discussed, your situation is a bit tricky as PetExec is designed for Daycare, Boarding, Grooming, Training and other scheduled services. Time to Pet is an excellent program for pet sitting and dog walking. So while you can use the Scheduled services module for your pet sitting and dog walking, it is less specific to those areas and is a general scheduling area. I would love to have an easy solution for you of course, but it might be necessary, in your case, to utilize more than one system due to the sheer number of services you offer. I'm happy to discuss and help in any way I can. ~Paula

Debbie
Manager (Nouvelle-Zélande)
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

PetExec from a Person who is not techie

5,0 il y a 4 mois

Commentaires : Problems that can be solved by using PetExec:Scheduling and appointment management: PetExec can help pet care businesses streamline their scheduling and appointment management processes.Billing and payment processing: PetExec automates billing and payment processing, helping businesses get paid faster and reducing the risk of errors.Customer communication: PetExec provides an efficient platform for communicating with customers, including scheduling appointments, sending reminders, and tracking customer history.Benefits of using PetExec:Increased efficiency and productivity: PetExec streamlines many time-consuming tasks, freeing up staff to focus on other important tasks.Improved customer satisfaction: PetExec enables pet care businesses to provide better customer service and build stronger relationships with their customers.Better financial management: PetExec streamlines billing and payment processing, helping businesses get paid faster and improve their cash flow.Enhanced visibility: PetExec provides real-time data and insights into business performance, enabling businesses to make informed decisions and improve their operations.

Avantages :

User-friendly interface: PetExec has a straightforward and intuitive interface that makes it easy for pet care businesses to use.Customizable features: PetExec offers a range of customizable features that allow businesses to tailor the software to their specific needs.Cloud-based access: PetExec is cloud-based, so businesses can access it from anywhere with an internet connection.

Inconvénients :

Limited integrations: PetExec may not integrate with other software that a pet care business is already using.Learning curve: Some businesses may need to invest time and resources in training staff to effectively use the software.

Réponse de l'équipe de PetExec

il y a 4 mois

Hi Debbie! Thank you for your thorough review of the PetExec sytem. Our goal is to provide your business with a system full of robust features to make your life easier! Thank you for being a valued packmate of ours!