Qui utilise PetExec ?

Le service est à la fois flexible et abordable pour les garderies de petite à moyenne envergure et suffisamment puissant pour les grands établissements pourvus de nombreux types de services et d'employés.

Description de PetExec

PetExec est un système web de pointe destiné à la gestion de garderies, pensions, toilettage, dressage, commerce de détail et autres services pour animaux de compagnie. PetExec envoie des e-mails automatiques pour les rappels de rendez-vous et de vaccination ainsi que les anniversaires d'animaux de compagnie. Vos clients humains peuvent se connecter en toute sécurité pour planifier des rendez-vous en temps réel et vérifier les dossiers d'animaux de compagnie ainsi que l'historique des achats. Traitement sécurisé des transactions par carte de crédit. Excellente assistance et coaching ! Préparation de nombreux types de rapports. Compatible avec les PC, Macs, iPads, etc. Puissant et intuitif !

Informations sur PetExec

PetExec

http://www.petexec.net

Fondé en 2006

Prix de PetExec

PetExec n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de PetExec est disponible à partir de 105,00 $US/mois.

À partir de

105,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

PetExec - Fonctionnalités

Logiciels pour chenils
Gestion des calendriers
Gestion des clients
Gestion des photos
Gestion des rendez-vous
Suivi des anniversaires
Toilettage

Avis sur PetExec

Afficher 5 avis sur 640

Note globale
4,6/5
Facilité d'utilisation
4,2/5
Service client
4,7/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,5/5
Amber F.
Professional Groomer
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/12/2019

"Great way to keep track of daily grooming activities"

Commentaires: Helps us run a smooth grooming salon by keeping all of our info organized and in one place that's easy to access.

Avantages: Very easy to set up and use. You set your own prices for breeds but can still vary them if needed according to each individual dog. Can easily track my commission to see what I am making everyday too.

Inconvénients: Could have more features to make everyday groomer life easier, like text confirmations and pickup reminders.

Réponse de l'éditeur

envoyé par PetExec le 20/05/2020

Hi Amber,
Thank you very much for your feedback on the PetExec system. We strive to make the system flexible and efficient so that you can do what you love to do! Work with your pet guests. =)
We do offer an additional add on to your system called PetSnaps Messaging which is a more robust texting plan. With this plan, you can have 2 way texting with your pet parents, images can be texted, and you can send out text reminders.
Please check out the details on this link (https://www.petexec.net/purchase-petexec/image-sms-texting) and if you have any further questions, feel free to reach out to us in live chat (the awake puppy icon on your dashboard).

  • Provenance de l'utilisateur 
  • Publié le 11/12/2019
Donna C.
Front desk supervisor
Services aux consommateurs, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 27/05/2020

"My experience with Pet Exec"

Commentaires: The ability to print reports with just about anything you can think of, easy to navigate around and the sms feature.

Avantages: This software does a lot of things that we used to have to do physically, so it saves us a lot of time and we can keep in touch with our clients easily. It is also easy to read and teach to other employees.

Inconvénients: I would like to see a way to see the purchase histories easier when making a reservation...the somewhat new feature shows the last time anything was purchased, which is misleading because the last time a client purchased might be just a deposit for a boarding.

Réponse de l'éditeur

envoyé par PetExec le 01/06/2020

Donna, thank you for your review of PetExec. We are so happy that you like the reports and communication options! We continually strive to provide reporting and features which help your business efficiencies! Thanks so much for being part of our pack/family!

  • Provenance de l'utilisateur 
  • Publié le 27/05/2020
Sb S.
Office Manager
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 02/06/2018

"Good software but cumbersome navigation"

Avantages: The best thing I could say about PetExec is that once you understand how to use the software its pretty easy to navigate. You get it the information to the developers and they set it up which is a better experience than I've had with other software companies. Receiving payments, adding customer credit, reviewing purchase history and future schedules are available which is really helpful in everyday use. Customer support for this software is phenomenal! They have a chat option once you log-in and you can ask the agent any question about how to find something and you'll have an answer within minutes if not seconds. That is probably by far the best feature of this software--I don't need to use it often but when I do its really nice to have it available. Also, they have documentation available on how to find things or do things in PetExec.

Inconvénients: A downside to using PetExec is that completing an action in the software takes a lot of clicks and uses multiple screens. All of the pet, client, booking, etc. information are all on a different pages and to get to those pages its not as simple as clicking a button which is unfortunate and can complicate things when you're speaking to a customer and they need to check out and want information about their account. You cannot just look at a customer page and have all of the information available you have to find where that information would be then click on a link that will take you to another screen that will have a button that can take you to another screen that actually has the information you need. The software in general is not very intuitive but it does have mostly everything you need.

  • Provenance de l'utilisateur 
  • Publié le 02/06/2018
Cori C.
owner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/05/2020

"Great Product and Exceptional Customer Service "

Commentaires: Overall, this is an outstanding product and I am more than happy with it. The people I've worked with from the company are all very kind and I honestly don't even use all the features available. I will be contacting Petexec to help me start utilizing some of the other features now that I know this is the product I'm sticking with. They are always updating and adding new features and always listen to their packs ideas and feedback. Love them!

Avantages: I love the fact that I am able to use this product from anywhere i am with anything. I've used it from my phone while chatting with a client and while on vacation. I can access it anywhere i am and make changes or look up any information that I need. The old software was hard to fix mistakes and customer service was the worst. This software is easy to fix and if i have trouble I can easily contact customer service using one of several methods. They are quick to help and very kind. They don't outsource their customer service to other countries!

Inconvénients: We are mainly grooming and the commissions for my groomers is sometimes off because it won't show for the day the pet was groomed. It shows the commission on the day the owner paid. If a boarding dog leaves on Monday but was groomed on Saturday then it won't show on Saturday's commission. This is annoying but I always double check and do things old school with a paper book as well so I still manage to get the payroll correct. It would be nice if tips could be split between groomers as well. But I work around that, too.

Réponse de l'éditeur

envoyé par PetExec le 21/05/2020

Thank you Cori! We absolutely love working with you. We are constantly looking for ways to improve our system to accommodate the varying needs. We do review the features requests and that helps us decide the priorities for our packmates. Thank you for being such a wonderful member of our pack!

  • Provenance de l'utilisateur 
  • Publié le 21/05/2020
Marc W.
Owner
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/05/2020

"So Many Features!"

Commentaires: Overall experience is very good. The software helps us manage so many different moving pieces of the business, I don't know what we would do without it.

Avantages: Love the fact that Pet Exec has features for nearly every piece of our business. Daycare, Grooming, Retail & Inventory Management, Time-keeping & Payroll, Client Management & Communication, it's all there. After almost 4 years of daily use, I'm still discovering new and useful features. Customer support is great and the Pet Exec team is constantly working on improvements to better serve our changing business. Intuitive and easy to learn, I HIGHLY recommend this software!

Inconvénients: would like to be able to separate out types of clients for targeted emails better and would like software better integrated with our Clover POS - esp in terms of emailing receipts.

Réponse de l'éditeur

envoyé par PetExec le 21/05/2020

Hi Marc! Thanks so much for giving us this review. Our aim is to make our packmates like you extremely happy! It is also a huge goal of ours to make sure that our prospective packmates discern, with the correct information, that we are a good fit for their facilities.
We appreciate all of your feedback. -)

  • Provenance de l'utilisateur 
  • Publié le 21/05/2020