The Mortgage Office

par Applied Business Software

Qui utilise The Mortgage Office ?

Prêteurs en monnaie forte, agents de prêts, prêteurs d'argent liquide, villes, municipalités, banques, coopératives de crédit, tribus indiennes, prêteurs privés, etc.

Description de The Mortgage Office

Mortgage Office est la plateforme de prêt la plus appréciée et la mieux classée aux États-Unis et au Canada. Parmi les fonctionnalités appréciées figurent : portails d'emprunteur/prêteur, paiements en ligne, alertes SMS, numérisation de documents, interface Quickbooks, importations/exportations en un clic, chambres de compensation ACH/EFT, gestion complète des investisseurs, y compris les prêts fractionnés, trois modules de pool de créances hypothécaires différents, de superbes rapports, etc. Sur ordinateur de bureau ou dans le cloud ; le système préféré pour les prêteurs privés, les organismes à but non lucratif et les municipalités.

Informations sur The Mortgage Office

Applied Business Software

http://www.themortgageoffice.com

Fondé en 1978

Prix de The Mortgage Office

The Mortgage Office n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Vidéo de The Mortgage Office
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Version gratuite

Non

Essai gratuit

Non

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

The Mortgage Office - Fonctionnalités

  • Calendrier d'amortissement
  • Distribution automatique de fonds
  • Gestion de la comptabilité
  • Gestion de la conformité
  • Gestion des collectes
  • Gestion des documents
  • Gestion des emprunteurs
  • Gestion des investisseurs
  • Prêts automobile
  • Prêts commerciaux
  • Prêts pour la construction
  • Prêts étudiants
  • Suivi des garanties
  • Traitement des prêts

Logiciels de gestion des prêts : afficher la liste complète

  • Applications électroniques
  • Base de données de clients
  • Calendrier d'amortissement
  • Création de prêt
  • Documents de clôture
  • Gestion des contacts
  • Gestion des documents
  • Gestion des pipelines
  • Gestion des refinancements
  • Hypothèques commerciales
  • Hypothèques résidentielles
  • Préqualification
  • Prêts gouvernementaux
  • Relevés clients
  • Services de prêts
  • Évaluation de crédit

Logiciels pour prêts et hypothèques : afficher la liste complète

The Mortgage Office - Logiciels similaires

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Avis sur The Mortgage Office

Afficher 5 avis sur 186

Note globale
4,8/5
Facilité d'utilisation
4,7/5
Service client
4,7/5
Fonctionnalités
4,7/5
Rapport qualité-prix
4,7/5
Anisa L.
Dealing Representative and Chief Compliance Officer
Services financiers
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 29/03/2018

"Long time user, first time reviewer. Stable, reliable tool. Strong support. Clean audits."

Commentaires: For what's out there, this tool works well. As far as I can see there is no holistic product that manages the lending side of a MIC, the capital side of a MIC, robust and standard accounting tasks (financial statement generation) and exempt market issuance. But this one works really well at getting me data that can be imported into the accounting system with minimal fuss and high accuracy. The more we use it and learn about it, the more time this tool creates for our MIC team.

Avantages: Really like the ability to save customize fields and save query views as spreadsheets. Really like the ability to save reports and letters as spreadsheets (or .pdfs through the platform vs. via print to .pdf menus). Good audit trails for reports, changes, statements, etc. We're now learning how to better manage dates to result in reports that balance to our accounting program -- pretty good. Would have loved to have known that sooner. Support team are on site with the company and are well informed as to how the platform works -- pretty decent turnaround time for a company on the other side of the continent. I have a healthy respect for the support team's skills and knowledge.

Inconvénients: Would love to have a hosted customer wiki or bulletin board where users could share tips and tricks. Would love to receive an email weekly with tips and tricks, did-you-know, or other implementation hints. Would love more information about stuff like how custom fields are added to the merge field list in custom letters -- using for years and just learned this. Tell us more about the nuances for customization and let us talk to each other and I think you'll have users for life.

  • Source de l'avis 
  • Publié le 29/03/2018
Audrey M.
Executive Director
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 07/04/2020

"No software is perfect...but this one is pretty close....and the customer support is top notch!"

Commentaires: We have had a huge time savings using The Mortgage Office. ACH file is automatically generated at the click of a button. Loan payment input is simple. Monthly reports to our Lenders are generated and emailed right from the system. In the past we needed to scan the reports and e-mail them to the right people using our old system.

Avantages: The software makes applying loan payments a breeze. We utilize ACH Express to remit monthly payments to our Lenders. That process is relatively easy. The creation of the NACHA file automatically by the system has saved us so much time. We used to have to manually load up that information, opening us up for human error.

Inconvénients: The clickable items on the left had side of the home screen are a little clunky. We tend to use Tasks & Reports the most, and I find sometimes I have trouble finding it as it is a good way down the list and doesn't stand out.

  • Source de l'avis 
  • Publié le 07/04/2020
Ciarra E.
N/A
Immobilier, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 10/09/2020

"Private Money for Business Purpose Real Estate Loans"

Commentaires: We are very happy, we would however suggest a simple training or on-boarding to help get started. The information like setting up a loan, walking through the payments or construction draws would be very helpful, along with processing letters and payoffs!

Avantages: We have really enjoyed the ease of processing payments and the ACH upload compatibility! Doing the construction draws is very convenient too!

Inconvénients: It's set up through a programmers perspective versus a users perspective. It's not very streamlined/user friendly. There is a lot of self-searching and self-learning needed to be done in order to navigate through the ins and outs of the system.

  • Source de l'avis 
  • Publié le 10/09/2020
Joshua A.
Immobilier, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    5/5
  • Support client
    2/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 25/07/2016

"Great Product / Weak Service"

Commentaires: The sales pitch was outstanding. If you want to get someone on the phone from the sales team, boom - they're on. The software itself has been a godsend. We were doing all of our statements on Word and Excel, and we would spend ours getting everything right. As we've grown in size (we have over $150 million in loans outstanding now), we almost had no choice to buy software to help manage the behemoth we've become. We sampled some other cheaper software, but The Mortgage Office is clearly the best one out there. That doesn't mean it's perfect - I am not a big fan of the statements the software generates. For example, on an investor statement, the "interest paid in 2016" box at the top right of the statement shows the gross interest paid. I essentially want it to show the net interest paid (interest less servicing fees). There is an option to do that, but then the statement hides the servicing fees we charge our investors. I like to be transparent and show our investor what they are getting net, but also show them the servicing fees. To get this done The Mortgage Office wanted to charge huge sums of money to customize. I am also not a big fan of the investor statements in general, there are a lot of aesthetic issues that need to be fixed, but they refuse to do it unless I pay them. Regardless of the minor issues described above, the software is good and worth the money. My biggest gripe is with customer support. When you get the support team on the phone, they are incredibly polite and knowledgeable, and always solve my problems. I would give the 5 stars if I could. The reason I am giving them 2 stars is not because of them, they are great. They are just incredibly understaffed, and I've never gotten one of them on the phone. I have to leave a message, and they rarely get back to you same day. It usually takes 24-48 hours, which is just absurd in our business. I even told one of the owners that I am willing to pay a much higher monthly fee (it's about $175 per month for service) if they could staff properly and have people pick up the phone when you call. I would seriously pay about $500/month to make this possible. I am running a $150 million business, and I need to know that I can reach someone within minutes when I have a time sensitive question. This is the reason I would most likely not recommend this product. If they can resolve this issue I would give the company all 5 stars.

Avantages: Great tool to track loans, monitor loans, produce useful reports, produce borrower statements that are accurate, produces decent lender statements, the customer service reps are very helpful and knowledgeable, the software is relatively easy to use once you really study it.

Inconvénients: IMPOSSIBLE TO GET CUSTOMER SUPPORT ON THE PHONE - PLEASE RAISE MONTHLY SERVICING FEE IN ORDER TO HIRE MORE STAFF. I WILL GLADLY PAY MORE IF I KNOW I CAN GET SOMEONE ON THE PHONE RIGHT AWAY TO ANSWER A TIME SENSITIVE QUESTION, AS OPPOSED TO WAITING 24-48 HOURS FOR A RESPONSE.

  • Source de l'avis 
  • Publié le 25/07/2016
Julie H.
COO
Banque, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 12/06/2020

"Just getting started"

Commentaires: The biggest problem we've solved is a significant decrease in the amount of time it took to process payments. Our old system would take almost an entire day to move funds and notify participants, and now that can be accomplished in a matter of minutes.

Avantages: We've been using this product for about 18 months. It has streamlined our payment processing so much - we're much more efficient now, which is always a good thing with a small company. The system is able to handle participations in an almost seamless manner.

Inconvénients: While quite a bit can be customized, we're having some challenges customizing some reports for our participants based upon the overall portfolio. And I wish there was a better way to handle a mid-cycle interest rate change.

  • Source de l'avis 
  • Publié le 12/06/2020