Pour qui ?

Towing operations and businesses that want to work smarter, not harder.

Notes moyennes

48 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Installation (Mac)
    Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Tracker Management Systems
  • http://www.trackermanagement.com
  • Fondé en 1986

En savoir plus sur Tracker Management Systems

Offering both Enterprise and Cloud solutions, Tracker develops innovative dispatch & management solutions for towing operations. Being in the industry since 1986 gives us a competitive edge; experience, knowledge & expertise. We offer solutions for towing operations of all sizes, iOS and Android mobile driver apps, integrations with QuickBooks, TomTom and Brother ( in-truck printers.) Digital Dispatch with all major motor clubs, including automated billing. Exceptional 24/7 customer service.

Tracker Management Systems - Fonctionnalités

  • Facturation
  • Gestion de la flotte
  • Gestion de la maintenance
  • Gestion des clients
  • Gestion des commissions
  • Gestion des parcelles
  • Gestion du carburant
  • Routage

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Avis les plus utiles sur Tracker Management Systems

I started using Tracker approximately 4 years ago.

Traduire avec Google Translate Publié le 20/11/2017
Samara N.
Bookkeeper
Transport routier/ferroviaire, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Ability to export all invoices to our accounting software and the ability to import our calls from our after hours dispatch has created such an ease of use.

Avantages: What we enjoy most about the software is that it can be customized. We also enjoy that the program is integrated with Quickbooks which is our main accounting software. We seem to use some of the system features a little differently than it was designed for, so to have a team that can customize features is a huge pro for us. We greatly appreciate the tech team for being patient and always listening to our concerns and our requests.
The assistance we received prior to our biggest auction in 4 years, was fantastic. From customizing letters to training us with the lot manager, the customer service and tech support has been great.

Inconvénients: Creating custom letters we found to be quite difficult to do ourselves. Thankfully, the team was able to assist us in this issue, however it would be nice to have this feature be a little more user friendly. But at the end of the day, the custom programming for our letters was a very smooth and quick process.

Tracker gets it...and so do I!

Traduire avec Google Translate Publié le 19/06/2016
Lori A.
General Manager
Transport routier/ferroviaire, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Tracker has been a part of our company for a VERY LONG time, but that doesn't mean they are complacent with their desire to help and improve the way the program works for us. I love that they hear our needs and don't miss a thing if I have a "laundry list" of questions. Tracker is a family business that cares about your family business. The Tracker enthusiasm for their product is infectious, and given the recent upgrades, it's hard not to be excited. We considered moving to another technology solution, and Tracker changed our mind. We just needed to learn MORE about the program and embrace the changes to an already great product.

Avantages: This software is simple to learn and is very user friendly. It is logical and is practical for many applications.

Inconvénients: The reports....I would like to be able to generate reports specific to my informational needs. There are a wide variety of reports, but I would still love to be able to generate my own.

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