BiT Software

BiT Software

par BiT Dealership Software

Qui utilise BiT Software ?

Les marchands et les ateliers de réparation de bateaux, de sports motorisés, de véhicules récréatifs, de voiturettes de golf et d'équipements motorisés de plein air, ainsi que les chantiers navals et les marinas.

Description de BiT Software

Système basé sur le cloud pour la gestion des stocks, des bons de travail, des ventes et du stockage, y compris la gestion des prospects et CRM pour les concessionnaires, les entreprises de services et les marinas.

Informations sur BiT Software

BiT Dealership Software

http://www.bitdms.com

Fondé en 1985

Prix de BiT Software

BiT Software n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de BiT Software est disponible à partir de 198,00 $US/mois.

À partir de

198,00 $US/mois

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

BiT Software - Fonctionnalités

Logiciels pour le secteur maritime
Entretien de bateaux
Gestion de la comptabilité
Gestion des ports de plaisance
Gestion des équipes maritimes
Gestion du stockage
Planification
Routage
Tableau de lestage

Avis sur BiT Software

Afficher 5 avis sur 13

Note globale
4/5
Facilité d'utilisation
4/5
Service client
4,2/5
Fonctionnalités
4/5
Rapport qualité-prix
4,3/5
Scott K.
Marketing Manager
Secteur maritime, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/08/2017

"When looking for software we looked for ease of use, value and customer support, got it all with BiT"

Avantages: Ease of use and customer support have always been a key feature. We have fast turnaround on all support requests. We look at the support team at BiT as part of our team and all we have to do is make a quick phone call to get that support. BiT has offered the dealership a way to expand our data base and have quick turnaround on finance deals and over the counter sales. Inventory management has also been taken to the next level. Actually being able to see what parts we have in stock and what needs to be ordered has increase efficiency and saved money by not have too many overstock items.

Inconvénients: Really not many cons, being web based can have issues with internet disruption but that very rarely occurs, mostly during major storms. Biggest thing we see is not being able to use the entire program, there are a lot of features we currently do not use but are working towards implementation.

Réponse de l'éditeur

envoyé par BiT Dealership Software le 11/08/2017

Scott,
Thank you for the detailed review.
Best regards

  • Provenance de l'utilisateur 
  • Publié le 11/08/2017
Jenny S.
Owner
Secteur maritime, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 22/02/2019

"Complete management software for a great price"

Commentaires: Bit is a full service DMS Cloud based so I can see my business from everywhere! And there is not a huge upfront cost. This was a huge factor for us. I recommend BIT to anyone looking to upgrade and streamline their Marine software.

Avantages: The bit system has allowed us to integrate our Boat Sales Service and retail store into one system. Plus it integrates with Quick books. Bit loaded all of our vendors and products into the system. Huge time savings!
We now have an accurate Inventory. Bit makes it easy. Pricing tabs allow us to make instant decisions in regard to profitability. I can see when pricing a boat all my costs and profit margin. Plus Bit support is outstanding! They respond very quickly, research issues and follow up with better ways of working with the system. Adapting to new software is hard but Bit makes is easy and painless.

Inconvénients: The only reason I didn't give Bit 5 stars and "Ease of use" is because it's hard to adjust to new software. I's not a problem with them. I just have to go over it a couple of times. But the software support is happy to go over the same thing with me as many times as I need it.

Réponse de l'éditeur

envoyé par BiT Dealership Software le 27/02/2019

Jenny,
On behalf of our Support team I want to thank you for your business and for the kind feedback. The team works really hard to get new businesses up and running and to help you grow with the software as well as tending to issues as they come up. It's really nice of you to recognize them and their earnest efforts to help. Thank you, Ed.

  • Provenance de l'utilisateur 
  • Publié le 22/02/2019
Gil B.
Small Engine Repair Tech
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    4/10
  • Provenance de l'utilisateur 
  • Publié le 19/08/2017

"Clunky Program- Customer Service is AWESOME"

Commentaires: Learned what I need and what I want from the next software we choose. ****Update- Bit has stepped up and is addressing our issues. They have resolved one issue and are working on the others! Thank you Bit!

Avantages: Interchangeable parts, alt number use, open work order look up, work order task separation. pick list import for invoices. ****UPDATE- Since my original review Bit has really stepped up and looked into many of our concerns. They have resolved the issue with motor information when looking up work orders. They are also working to resolve the other issues we are having. I would say that Bit does listen to the concerns and issues of their customers and does work to make their software better.

Inconvénients: Not being able to use the same part number from different vendors. Persona allows you to have the same number from different vendors it just opens a screen that you chose which vendor part you wanted.****(This issue was resolved)- when you put a motor in multiple WO for same customer and you need to quickly look up the order you have to have the WO# because it does not list the motor numbers in look up it only lists models. if you have a motor only it should be listed in the quick look up also. Not being able to delete a line- if you punch in the wrong part number then you can not delete from order. If i haven't saved the order yet I should be able to delete parts from it- I see this because of the parts number issue earlier mentioned. When a unit sales to a customer the unit should be automatically added to them as a unit so when it comes in for service it shouldn't have to duplicated into that part of the system.

Réponse de l'éditeur

envoyé par BiT Dealership Software le 24/08/2017

Gil,
Thank you for letting me know you are having difficulty, and for El Dorado Cycle and Outdoor Equipment being a customer for almost 3 years. Enhancement to address the engine info in the work order lookup has been in process and will be in the next update. BiT doesn't allow the removal of parts from an invoice for internal control purposes, but I see how you would want to remove a part before leaving the invoice and I will see how soon we can make that happen. It also sounds like you have questions about using interchangeable parts to manage similar parts from multiple vendors. We recently posted a how-to video on interchangeables, but I will have someone in Support call you tomorrow to discuss that as well as the process you are using when selling units. The information should be transferring to service so I am curious what process you are using.
Thank you

  • Provenance de l'utilisateur 
  • Publié le 19/08/2017
Jason N.
Parts Manager
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/08/2017

"Best business decision we made! Easy to use software, excellent customer support."

Commentaires: Helps make our business run more efficiently.

Avantages: Automatic backups, automatic import of parts pricefile updates. Easy to use, easy to customize to our individual needs.

Inconvénients: Having to re-type user id switching between service and parts side, then again to open invoice or work order. Will not open cash register. When you have an existing customer and they have a change in address or phone #, if you update the info it will not transfer over until you get out of invoice and reopen it.

Réponse de l'éditeur

envoyé par BiT Dealership Software le 11/08/2017

Jason,
Thank you for the thoughtful review. I will have someone follow up with you regarding the cash drawer. Also, the prompt for user ID is a setting. Let us know if you want us to turn off the prompt.
Thanks and regards

  • Provenance de l'utilisateur 
  • Publié le 10/08/2017
Jon K.
owner
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 10/08/2017

"very long term user, like the system but hard to learn"

Avantages: inventory management & work orders does what we basically need but know there is much more it can do but don't know how to implement. accounting is working fine.

Inconvénients: report writing is very hard to do unless you have been taught and do it regularly. hard to learn new features as training is expensive and hard to get. user manuals to my knowledge are limited.

Réponse de l'éditeur

envoyé par BiT Dealership Software le 11/08/2017

Jon,
Thank you for your review and feedback and for being a BiT customer since 1999!
Best regards

  • Provenance de l'utilisateur 
  • Publié le 10/08/2017