Silent Auction Pro

par Silent Auction Pro

Qui utilise Silent Auction Pro ?

Écoles, églises, organismes de services communautaires, organismes à but non lucratif de toutes tailles, organisations sportives, organismes politiques et toute personne souhaitant organiser un événement basé sur des enchères.

Description de Silent Auction Pro

Un logiciel événementiel simple et facile à utiliser pour les collectes de fonds basés sur des enchères. Éliminez les files d'attente, stockez les informations de cartes de crédit et vendez des billets avec des options d'enchères en direct, en ligne, sur mobile ou sur papier. Gérez vos contacts, suivez les dons, créez des offres d'enchères et des documents imprimés, rédigez des lettres de remerciement, etc. Service client haut de gamme (voir les avis). Assistance téléphonique GRATUITE, assistance GRATUITE le soir de l'événement, tutoriels vidéo, etc. Cette plateforme est faite pour vous !

Informations sur Silent Auction Pro

Silent Auction Pro

http://www.silentauctionpro.com

Fondé en 2007

Prix de Silent Auction Pro

Silent Auction Pro n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Silent Auction Pro est disponible à partir de 99,00 $US.

À partir de

99,00 $US

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Silent Auction Pro - Fonctionnalités

  • Billetterie en ligne
  • Billetterie mobile
  • Billetterie sur place
  • Borne de billeterie
  • Cartes d'abonnement
  • Courtage de billets
  • Gestion de site web
  • Gestion des concessions
  • Gestion des données client
  • Gestion des employés
  • Gestion des promotions
  • Impression à domicile
  • Lecture de codes-barres et de tickets
  • Plan de salle
  • Point de vente
  • Réservations de billets

Logiciels de billeterie : afficher la liste complète

  • CRM
  • Don récurrent
  • Dons par SMS
  • Découverte de donateurs
  • Gestion des abonnements
  • Gestion des bénévoles
  • Gestion des campagnes
  • Gestion des donateurs
  • Gestion des dons
  • Gestion des enchères
  • Gestion des promesses de don
  • Gestion des subventions
  • Gestion des événements
  • Gestions des anciens élèves
  • Suivi des contributions
  • Traitement des paiements

Logiciels de collecte de fonds : afficher la liste complète

  • Billetterie
  • Budgétisation
  • Conférences/Conventions
  • Enquêtes et feedback
  • Gamification
  • Gestion des badges
  • Gestion des bénévoles
  • Gestion des expositions et des fournisseurs
  • Gestion des parrainages
  • Gestion des réservations groupées de chambres
  • Mariages et fêtes
  • Promotion sur les médias sociaux

Logiciels de gestion d'événements : afficher la liste complète

  • Don en ligne
  • Don récurrent
  • Dons par SMS
  • Gestion des campagnes
  • Gestion des donateurs
  • Gestion des dons
  • Gestion des promesses de don
  • Gestion des reçus
  • Gestion des événements
  • Suivi des dons
  • Traitement des paiements

Logiciels de gestion des dons : afficher la liste complète

  • Alertes/Notifications
  • Encan silencieux
  • Enchères en direct
  • Enchères en ligne
  • Enchères inversées
  • Enchères par procuration
  • Enchères à distance
  • Facturation
  • Gestion de site web
  • Gestion des abonnements
  • Gestion des offres
  • Gestion des stocks
  • Liste de suivi
  • Mise en vente en ligne
  • Option d'achat instantané

Logiciels pour enchères : afficher la liste complète

Silent Auction Pro - Logiciels similaires

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Avis sur Silent Auction Pro

Afficher 5 avis sur 325

Note globale
4,8/5
Facilité d'utilisation
4,6/5
Service client
4,9/5
Fonctionnalités
4,7/5
Rapport qualité-prix
4,8/5
Erin C.
Auction Chair
Collecte de fonds, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 12/03/2020

"A Must for School Fundraising"

Commentaires: We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Avantages: We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Inconvénients: We would love to see an app in the future, rather that just a mobile site for bidding.

  • Source de l'avis 
  • Publié le 12/03/2020
Robert H.
Trustee/Treasurer
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 22/10/2019

"Round 2; Regrouping"

Commentaires: I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower. Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it. Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.

Avantages: Features, Performance and Support were all Excellent.

Inconvénients: Registration and PW requirements for bidding . No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise.

  • Source de l'avis 
  • Publié le 22/10/2019
Allison B.
Athletic Operations Manager
Sports, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 01/09/2020

"100% Recommend"

Commentaires: Had the best experience with Silent Auction Pro.. we were under a short time frame due to restrictions with COVID-19 and getting approval from the administration on an auction software. [SENSITIVE CONTENT HIDDEN], our event Coach helped us through the whole process. Even when we had a slight error during the event her and the [SENSITIVE CONTENT HIDDEN] solved it immediately. Very impressed with their company.

Avantages: Customer Service is amazing
Really, really, easy to use
TONS of reports to pull for any information you would need
Real-time reports on how much money you are making and the return on the value
The registration page and the ability to customize it to our liking was amazing, especially when recognizing sponsors.
The mobile site was awesome and so easy to use
Texts/Emails that came during the event are helpful

Inconvénients: Can only have one event going at a time
Unable to "edit" thank you letter when going to send out, it pulls straight from the template
The donor v. bidder and confirming identities

  • Source de l'avis 
  • Publié le 01/09/2020
Aaron W.
IT Director
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    2/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    3/10
  • Source de l'avis 
  • Publié le 18/06/2018

"Silent Auction Pro - basic auction software"

Avantages: Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Inconvénients: Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Réponse de l'éditeur

envoyé par Silent Auction Pro le 19/06/2018

Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv.

Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay.

Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.

  • Source de l'avis 
  • Publié le 18/06/2018
Jessica S.
Director of Operations & Development
Art, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 30/06/2020

"The Support is Unparalleled"

Avantages: The price point for us was manageable - about half of what the other guys are charging.
So many features we will take years to master them all.
Don't worry - the support people have you back all the way through the process. They are truly on your team and will step you through click by click. SO many ways to get help. video. tutorial. PEOPLE!
Stable - this is not a website that cranks out a storefront... it's a robust database. And it is stable and functional. Not a sexy GIU, but it works when you need it and that is valuable! It was a really good choice in the time of quarantine to choose SAP.

Inconvénients: I wish I could have customized the site just a bit - and maybe I could, but we were under time crunch and it was not a priority. There are SO many features. it is important to follow the Best Practices so you don't get overwhelmed.

  • Source de l'avis 
  • Publié le 30/06/2020