Silent Auction Pro

Silent Auction Pro

par Silent Auction Pro

Qui utilise Silent Auction Pro ?

Écoles, églises, organismes de services communautaires, organismes à but non lucratif de toutes tailles, organisations sportives, organismes politiques et toute personne souhaitant organiser un événement basé sur des enchères.

Description de Silent Auction Pro

Un logiciel événementiel simple et facile à utiliser pour les collectes de fonds basés sur des enchères. Éliminez les files d'attente, stockez les informations de cartes de crédit et vendez des billets avec des options d'enchères en direct, en ligne, sur mobile ou sur papier. Gérez vos contacts, suivez les dons, créez des offres d'enchères et des documents imprimés, rédigez des lettres de remerciement, etc. Service client haut de gamme (voir les avis). Assistance téléphonique GRATUITE, assistance GRATUITE le soir de l'événement, tutoriels vidéo, etc. Cette plateforme est faite pour vous !

Informations sur Silent Auction Pro

Silent Auction Pro

http://www.silentauctionpro.com

Fondé en 2007

Prix de Silent Auction Pro

Silent Auction Pro n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Silent Auction Pro est disponible à partir de 99,00 $US/unique.

À partir de

99,00 $US/unique

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Silent Auction Pro - Fonctionnalités

Logiciels de billeterie
Billetterie en ligne
Billetterie mobile
Billetterie sur place
Borne de billeterie
Cartes d'abonnement
Courtage de billets
Gestion de site web
Gestion des concessions
Gestion des données client
Gestion des employés
Gestion des promotions
Impression à domicile
Lecture de codes-barres et de tickets
Plan de salle
Point de vente
Réservations de billets
CRM
Don récurrent
Dons par SMS
Découverte de donateurs
Gestion des abonnements
Gestion des bénévoles
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des enchères
Gestion des promesses de don
Gestion des subventions
Gestion des événements
Gestions des anciens élèves
Suivi des contributions
Traitement des paiements
Billetterie
Budgétisation
Conférences/Conventions
Enquêtes et feedback
Gamification
Gestion des badges
Gestion des bénévoles
Gestion des expositions et des fournisseurs
Gestion des parrainages
Gestion des réservations groupées de chambres
Mariages et fêtes
Promotion sur les médias sociaux
Don en ligne
Don récurrent
Dons par SMS
Gestion des campagnes
Gestion des donateurs
Gestion des dons
Gestion des promesses de don
Gestion des reçus
Gestion des événements
Suivi des dons
Traitement des paiements
Alertes/Notifications
Encan silencieux
Enchères en direct
Enchères en ligne
Enchères inversées
Enchères par procuration
Enchères à distance
Facturation
Gestion de site web
Gestion des abonnements
Gestion des offres
Gestion des stocks
Liste de suivi
Mise en vente en ligne
Option d'achat instantané

Avis sur Silent Auction Pro

Afficher 5 avis sur 303

Note globale
4,8/5
Facilité d'utilisation
4,6/5
Service client
4,9/5
Fonctionnalités
4,7/5
Rapport qualité-prix
4,8/5
Erin C.
Auction Chair
Collecte de fonds, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 12/03/2020

"A Must for School Fundraising"

Commentaires: We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Avantages: We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Inconvénients: We would love to see an app in the future, rather that just a mobile site for bidding.

  • Provenance de l'utilisateur 
  • Publié le 12/03/2020
Robert H.
Trustee/Treasurer
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 22/10/2019

"Round 2; Regrouping "

Commentaires: I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower. Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it. Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.

Avantages: Features, Performance and Support were all Excellent.

Inconvénients: Registration and PW requirements for bidding . No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise.

  • Provenance de l'utilisateur 
  • Publié le 22/10/2019
Jennifer H.
Event Manger
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 08/04/2020

"Reached our goal - even during COVID-19 - with help of Silent Auction Pro"

Commentaires: Our small non-profit has had a very positive experience with Silent Auction Pro. We have used Silent Auction Pro for 3 years, 2 years with paper bidding and this year with mobile bidding. This year we were so lucky to have transitioned to mobile bidding. Our auction went on without a hitch, in a virtual environment, during the COVID-19 shut downs. We were able to switch everything to a virtual offering easily and we were still able to exceed our goal of $75,000. We look forward to using this great software in the future.

Avantages: Once you use the software for multiple years it makes it so easy to put in repeat auction items. The software offers so many options and ways to set up communication with bidders, attendees, donors, etc. I love that you can schedule items to go out ahead of time so you don’t need to think about doing them later. Every year new updates make the software better than the year before. The pricing is affordable for non-profits and they offer superior customer service, tech support and a fantastic help section.

Inconvénients: There is a learning curve, as with any other software package – the more you use it the easier it is. We tended we only have 2 people inputting auction information so that it was consistent. We would love to see a more comprehensive package that allows you to input expenses and see the full picture of the event. I know this is something they are trying to incorporate for the future and once it is available it will be even more fantastic!

Réponse de l'éditeur

envoyé par Silent Auction Pro le 13/04/2020

Thank you very much for the review Jennifer! We're hearing quite a few stories about groups switching to virtual events because of COVID-19 and still meeting or exceeding their goals - especially when you consider not having to pay for the venue and all the other expenses that come with it. I'm glad you had a great event! - Jim

  • Provenance de l'utilisateur 
  • Publié le 08/04/2020
Aaron W.
IT Director
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    2/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 18/06/2018

"Silent Auction Pro - basic auction software"

Avantages: Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Inconvénients: Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Réponse de l'éditeur

envoyé par Silent Auction Pro le 19/06/2018

Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv.

Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay.

Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.

  • Provenance de l'utilisateur 
  • Publié le 18/06/2018
Cathy B.
Auction Coordinator
Enseignement primaire et secondaire, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/05/2019

"Highly Recommend!"

Commentaires: Previously we have had a more create-as-we-go-along approach to each dinner auction held. We were looking for greater portability in auction coordinating. Meaning, we want to be able for someone to walk in the door and be able to understand what was done in previous auctions and be able to carry it forward with little to no difficulty. One of the best things about Silent Auction Pro is the support team and the support videos!

Avantages: The 'back office' support from Silent Auction Pro is amazing. They are quick to respond and very easy to work with. In addition, the videos for how to use the software are very well done and easy to understand!

Inconvénients: There really wasn't anything that we didn't like about this software.

  • Provenance de l'utilisateur 
  • Publié le 30/05/2019