AppFolio Property Manager
Description de AppFolio Property Manager
AppFolio fournit un logiciel de gestion des biens tout-en-un pour mobiles destiné aux logements résidentiels, commerciaux et étudiants ainsi qu'aux propriétaires, syndicats de copropriétés et gestionnaires de portefeuille mixte. Idéal pour les entreprises complexes en croissance, AppFolio comprend des fonctionnalités pour soutenir les gestionnaires d'aujourd'hui : applications et baux en ligne, portails propriétaires et résidents, paiements en ligne, filtrage intégré, demandes de maintenance, inspections mobiles, SMS de masse, comptabilité et reporting robustes.
Qui utilise AppFolio Property Manager ?
Gestionnaires immobiliers d'établissements résidentiels ou commerciaux, de logements étudiants, d'associations communautaires et de portefeuilles mixtes responsables de 50 biens ou plus.
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AppFolio Property Manager
Alternatives à AppFolio Property Manager
Avis sur AppFolio Property Manager
Zak
Growing Together
Joe
#1 single-family residential PM software
Commentaires : Our experience with Appfolio has been great! It has created efficiencies within our single-family division that didn’t exist previously. I’m optimistic that over time they will develop more features that will allow us to be even more efficient.
Avantages :
It’s robust yet easy to use, dependable, constantly evolving, their developers listen to their customer’s needs and if possible delivers, issues are handled quickly by their web based customer service team, and it’s affordable.
Inconvénients :
The layout of the property financial statements are subpar and difficult for our clients to understand; its not the best software choice to manage commercial or multi-family properties; it’s lack of customization
Eileen
Overall Does the Job
Avantages :
We were able to streamline some processes with the features offered by AppFolio.
Inconvénients :
You should be able to adjust the security deposit balance on a past tenant when the move process was not used. You should be able to delete journal entries that have not been reconciled.
Regis
Bad product / Terrible support
Commentaires : I do not believe we can properly manage our business with this software. We may have to move back to Propertyware.
Avantages :
The sales team is very good at selling this solution.
Inconvénients :
Absolutely no support! Transition was a nightmare. Accounting package is terrible. We ran owner distributions and many were left with negative numbers and no one at AF could tell us why. Reporting is almost useless. Owner statement is terrible and you cant do anything to make it better. We were promised a timely ACH of 2-3 days (this was a big selling point) and it takes longer that the solution we moved from. All sizzle and no steak!
Traci
Alternatives envisagées :
Appfolio
Commentaires : I do enjoy it, the customer services has been amazing to work with. We are still getting used to the program, and how to best use it.
Avantages :
I like the ease of use, and the easy access for tenants. I love the dashboard, and unit turn. It would be nice to see some tweeks on the dashboard to make it more personable. Texting feature is by far our favorite.
Inconvénients :
The way deposits are processed. We run ours in/out of that account. I don't like that it meshes into the owners account and makes their reports really sloppy and full of info they don't want to be bothered with. I wish the owners reports were easier, P & L version is the ones my owners like, but they are really difficult in appfolio, becuase they are 1-31st of the month only.
Susan
Best in Class!
Commentaires : We have a much better handle on our cash flow needs, both short- and long-term because of the data we capture using AppFolio. We are able to compare our operations month-over-month, quarter-over-quarter, and year-over-year to provide more accurate budgeting, analyze where we can improve our income stream, and reduce our expenses. In addition, it helps us to keep in closer contact with our residents to ensure their satisfaction and achieve higher retention rates and faster unit turns than ever before.
Avantages :
AppFolio offers an extremely user-friendly operating interface which is easily "teachable" when onboarding new team members. Their common sense, logic-based approach to property management solutions and associated accounting is refreshing in this industry. They LISTEN to their users and don't just look for the easiest solution; they seek out the most EFFICIENT and EFFECTIVE solutions when developing new enhancements to the product. Improvements are developed at a robust pace with meaningful, ongoing upgrades coming out almost daily! I could not be more impressed with AppFolio as a perfect solution for our quickly-expanding company.
Inconvénients :
Honestly, there is nothing that concerns or upsets me about AppFolio as a solution for our day-to-day property management, leasing, maintenance, or accounting operations. It has allowed the company to grow by double in the number of units under management in only 3 years without having to substantially add to staff, except for the on-site physical maintenance needs of such a fast-growing portfolio of rental townhome units; which is to be expected.
