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Description de AppFolio Property Manager

Logiciel de gestion des biens de nouvelle génération conçu pour les gestionnaires immobiliers d'établissements résidentiels et commerciaux, d'associations et syndicats de copropriété, de logements étudiants et de portefeuilles mixtes à la tête d'entreprises complexes en croissance. Gérez votre entreprise à grande échelle grâce à la solution intuitive entièrement mobile d'AppFolio, qui propose des fonctionnalités complètes de comptabilité, de gestion et d'accès instantané à des rapports personnalisables et relevés de propriétaires, des outils de marketing, des options de location en ligne, ainsi qu'un processus de sélection des locataires, de recouvrement et de paiement de loyer en ligne.

Qui utilise AppFolio Property Manager ?

Gestionnaires immobiliers d'établissements résidentiels ou commerciaux, de logements étudiants, d'associations communautaires et de portefeuilles mixtes responsables de 50 biens ou plus.

AppFolio Property Manager Logiciel - 1
AppFolio Property Manager Logiciel - 2
AppFolio Property Manager Logiciel - 3
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AppFolio Property Manager Logiciel - 5

AppFolio Property Manager ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

AppFolio Property Manager

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur AppFolio Property Manager

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,5
Service client
4,3
Fonctionnalités
4,3
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
67%
4
23%
3
6%
2
2%
1
2%
Zak
CFO
Utilisateur LinkedIn vérifié
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Growing Together

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Joe
Joe
Executive Vice-President (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

#1 single-family residential PM software

5,0 il y a 5 ans

Commentaires : Our experience with Appfolio has been great! It has created efficiencies within our single-family division that didn’t exist previously. I’m optimistic that over time they will develop more features that will allow us to be even more efficient.

Avantages :

It’s robust yet easy to use, dependable, constantly evolving, their developers listen to their customer’s needs and if possible delivers, issues are handled quickly by their web based customer service team, and it’s affordable.

Inconvénients :

The layout of the property financial statements are subpar and difficult for our clients to understand; its not the best software choice to manage commercial or multi-family properties; it’s lack of customization

Tammy
Property Manager (É.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Property Management with AppFolio

4,0 il y a 6 mois

Commentaires : Overall, I love AppFolio. The system is clear, clean, and easy to follow and learn. A lot of the fields are self-explanatory and the help button is just a click away and the team with AppFolio does a good job with I ask for help. The explanations are clear, concise, easy to follow, and make sense. In the past 15 years, I have used many different software systems to track property management. AppFolio has been the easiest to navigate to get me the information I need and easy to use to manage all my properties.

Avantages :

AppFolio allows me to access my tenants and their information with a click of a button. It keeps all data about my tenant at my fingertips and also allows them to know what is going on with their lease, rent amounts, work orders, and other tasks they or I need to complete to keep our relationship working the best.

Inconvénients :

I wish that the tenant's application would stay with the tenant as the entire process progresses. When a person no longer is an applicant, but becomes a tenant and moves in, that application is stored elsewhere in the system. It would be more helpful to have the application stay with that new move-in. The application is always needed for legal issues. The system makes it easy to find but it seems it would be better served to stay within the entire process of the new move-in.

Kashee
Manager (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great and still learning!

5,0 il y a 2 mois Nouveau

Commentaires : With anything new, it takes time to learn it. There are many great options inside of Appfolio that makes it the software to use. Appfolio is always trying to improve and do more to make work easier.

Avantages :

Love having one platform for all things property management! Owners, tenants and vendors all using the same software!

Inconvénients :

I don't particularly care for the chat option of customer service. It is not as personal.

Justin
Maintenance Operations Manager
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Review from Justin Ratzlaff of Henderson Management

3,0 il y a 7 ans

Commentaires : We have been using Appfolio for a few years now. There are many things that I appreciate about the product, but there are also many things that I don't appreciate. Overall, I am getting the feeling that Appfolio is getting too many customers as their popularity has grown. It seems that the customer service has taken a major hit. It also seems that it's a bit too exclusive as integration with other programs is difficult and in most cases impossible. I used to manage the Leasing Department and during that time I tried to convince the team to start utilizing online lease signing. There was a problem though with customizing addenda to the lease and there were a few forms that we could not enter into the digital lease. Without the ability to have all forms in the lease, it defeated the entire purpose of going digital. My issue is that we got everyone on the team to add a suggestion to the forums and we have never heard a response. I get emails randomly saying that someone else has added a comment, but that's far as it goes. Recently the comments have been on the thread of Appfolio not listening to feedback from customers. All I can say is, I agree. Maybe this review will be seen. I now manage the maintenance department and I am disappointed with the functionality of the maintenance capabilities. I understand that this is not a maintenance management software, but many management companies perform their own maintenance and require intelligent software for this purpose. Techs need to be scheduled, tracked, reviewed on performance, and much more. Again, I understand that this is not the main purpose of Appfolio. However, why would you not open yourself up to easy integration with a field service management software? We had to create a couple extra positions in the company to manage the transfer of information from Appfolio to our field service management software as integration does not seem to be important to Appfolio.

Avantages :

See above

Inconvénients :

See above

Réponse de l'équipe de AppFolio

il y a 7 ans

Dear Justin, thank you for providing us with this constructive feedback. Your team's suggestions for leasing are a top priority for us and is something we plan to work on. We are currently working very hard on the maintenance feature - we welcome your feedback and hope these updates will solve the challenges you have been facing! A Product Specialist will be contacting you to go more in depth with your maintenance needs. As for your comments regarding customer service, we are sorry your experience has been negative! We truly value each of our customers and hope to continually create an excellent product and provide top notch service! Your Customer Success Manager will be contacting you to address your complaints and amend the situation. We hope to provide you with a more positive experience moving forward and to work with you and your team for many years to come!

Toi
Property Manager (É.-U.)
Immobilier, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It’s Effective and Efficient

5,0 il y a 3 mois

Commentaires : I love it! I prefer it over Yardi! It can be used as an accounting program, property mgr program, marketing program, affordable housing certification/ recertification. Communication with residents and leads.

Avantages :

Being able to market specific units by adding videos/ photos and an auto generated marketing description based on tags added to each individual unit based on its own unique floorplan

Inconvénients :

Sometimes different financial reports do not speak to each other so one report can be misleading from the other