DaySmart Salon

Salon Iris Review

Avantages :

The ability to monitor inventory, keep track of sales, produce marketing plans, personalize client information for record keeping purposes, and control appointment scheduling along with sending reminders all from one single program.

Inconvénients :

What I liked least about this software was the delay between mobile scheduling and desktop scheduling. The system would also allow for you to overbook when scheduling services for clients.

Good Software

Commentaires : Been great.

Avantages :

It’s easy to set up and helps keep track of all the important information you need for running a business.

Inconvénients :

Cell phone app can be difficult to navigate at times. Doesn’t show if someone confirms appointment or not. I have to look at the desk top version to see.

I would shop around. Good for those who wish to only do basic things. Kinda expensive for what it is

Commentaires : I have been and will continue to look for another software. It's ok. I do like the customer service. I would give them a 99 out of 100.

Avantages :

Getting started, free trial, pretty appointment book & lets me change the colors of it. Easy to pop in an appointment. Customizable loyalty program.

Inconvénients :

Outdated appearance after you get past the appointment booking, Horrible/outdated email marketing (whole thing is crap), a little bit slow in responsiveness, difficult to locate certain features such as the loyalty program, the mobile app & the desktop view are way different, trying to check someone out on your cell phone while accessing or adding the loyalty is crap, really noticed when working with my business coach & my accountant how off the data is for reports. I get 2 different numbers when trying to pin down the avg ticket. Can't pick dates for reports for the products & product sales section. Reports don't offer enough customization such as I don't want old inactive clients to show up in my reports. It messes up my numbers.

Overall happy with Daysmart

Commentaires : Overall we have been happy with the software and hope to continue the relationship for a long time.

Avantages :

It is fairly easy to use. It is nice adding promotion codes to apply discounts automatically. Review management is pretty good, still a bit on the fence about it. two-way texting is also very convenient.

Inconvénients :

While there are a lot of reports, there are some limitations to them as well. When checking out, currently tips are not split and need to be manually done. and when doing so, it does not show the original tip amount. For example, if the tip was $22.50, as soon as you start changing it, the original tip amount is gone and the tech needs to remember what it was and do the math to adjust the tips accordingly. Also, tips can not be adjusted after the transaction is complete without voiding the transaction. No support on weekends has been a little challenging, especially early on in our implementation.

Great For Salons Missing Key Features For Spas

Commentaires : It is helpful for accounting, payroll, managements, and makes running a spa so much easier. It saves time with client confirmations, appointment changes and cancellations. I can look back on sales and see all the important data that I need I need to use for improvements.

Avantages :

How easy it is to run, viewing reports, appointment scheduling, accounting. Has everything I need to stay organized.

Inconvénients :

What I like least is just what the clients experiences through trying to book multiple services or add ons. I wish there was a way to separate categories on the booking website into their own drop down menus as well as group/ couples online booking.