RegFox
Description de RegFox
L'enregistrement d'événements virtuels est désormais disponible. RegFox est un des systèmes d'inscription les plus flexibles et les plus abordables du marché. Des milliers de grandes marques mondiales utilisent RegFox pour l'inscription en ligne. RegFox est simple, intuitif et incroyablement performant. Vous avez le contrôle total de la marque de sorte que les formulaires d'inscription ressemblent à votre organisation. Inscrivez-vous pour 99 centimes ! RegFox regorge de fonctionnalités idéales pour les événements virtuels et les événements en direct.
Qui utilise RegFox ?
RegFox est utilisé par des start-up tout comme des marques de plusieurs milliards de dollars. Si vous souhaitez avoir le contrôle total sur le processus d'inscription et que vous avez l'événement le plus rentable, RegFox est fait pour vous. Le tout pour 99 centimes.
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Kellie
RegFox uncomplicates the complicated
Commentaires : I've used for small events of 30 to large events of over 200 and the ease of use is very appealing, as is being able to pick what content you want on RegFox or just using as a registration tool / payment gateway.
Avantages :
Pricing is ideal for any size event. Our event had 24 price points - member/nonmember, group rate, early bird, general and late. RegFox customer support spent time with me on a screen share and set things up with ACTIONS so all of our price points we set automatically in the system depending how many people were registered at the same time. This saved countless hours of manually setting things up, manually registering teams, etc., in our own CRM that event management isn't as robust. Ease of just including the info we wanted and having a link to create a button on our website to direct to register and pay. Integrated well with our virtual platform Whova.
Inconvénients :
There isn't really any cons to using RegFox. We've been very happy with both the admin aspect and registrant end of things.
Nina
Alternatives envisagées :
An intuitive platform with an exemplary support team
Commentaires : AMAZING. INCREDIBLE. Nothing short of SUPERB. I must say that I do NOT use these words lightly. The nature of my work lends to a very realistic and grounded personality and approach to things. To reiterate, the support team I have interacted with so far, both [SENSITIVE CONTENT HIDDEN] were FANTASTIC!!! I would recommend RegFox without any hesitation whatsoever.
Avantages :
Product Itself: As a first time user of registration platforms, this program is incredibly intuitive and relatively easy to use. I use the term 'relatively' since there is a logic based action feature that requires a systematic approach as you set the actions. When you're first using the system it takes a try or two to understand how it works. The logic statements make sense however, and are very easy to set into actions once you get the hang of it - getting the hang of it took me about 20 minutes at the most. Again, a wonderful program overall with easy setup and configuration with wonderful product support. Support Team: I cannot say enough about how incredible product support is with this platform. My needs were immediate, with plans to open registration in three days for an event that had two streams with multiple days and options to choose from. As a personal initiative I was setting this all up - I'm a surgeon with no event planning experience requiring registration etc. [SENSITIVE CONTENT HIDDEN] were ABSOLUTELY AMAZING - helping on the back end to correct action conflicts, touching base with their colleagues to see if there was an even better way of accomplishing the desired action, patient, thorough, helpful beyond anything I could have expected. I was able to open registration in time and with confidence that all was in reliably working order, all thanks to their wonderful support. THANK YOU SO MUCH!!!
Inconvénients :
Nothing comes to mind. Where I was unsure, the support team was available and extremely helpful.
Kristine
Product is great, but Customer Service is better!
Commentaires : When I needed customer service and requested information, I received a response in a quick and timely manner. Not wanting to type a book, I had over-simplified my question at the start and was given answers that I knew would not work for me or that I had already tried. On my second attempt, I listed more details to my questions and the resulting response from customer service was "let's talk" followed by a link to sign up for times to converse/screen share. Because of some spiritual warfare, minutes before I was to connect with RegFox to answer my questions, the system went down, but [sensitive content hidden] was kind enough to send a quick email stating the issue and that she would connect with me when the system was back up and running. Within 10 minutes RegFox was back up and I was connected to [sensitive content hidden]. Thankfully she was able to find me the quick solution I needed.
Avantages :
Customer Service: I had spent a good number of days programming my first registration and utilized several RegFox videos as well as videos made by others in my parent organization about how to do certain specific items within a registration. My eyes were almost crossed with my looking at the actions page and which ones were working as expected and which were not. I encountered a place where I wanted to limit the number of sessions one type of registrant could select. I figured there had to be an easier way than to have to write actions for each of the 5 session options. I did struggle for a few days trying to find out how to connect with a representative from RegFox, until finally my eyes actually focused on the little chat button on the bottom right. Once I spotted that, customer service was wonderful. Even despite the power outage at the time of my call with [sensitive content hidden]. There have also been several emails since publishing just asking if things are going well. I was told by my co-worker that the customer service is wonderful and I totally agree. Thank you.
Inconvénients :
The actions page is a wonderful tool and it can be very helpful. I especially like the ability to change the order of the actions with a click and drag option. What might be helpful is a way to print or create a document that lists all the actions. Some way to see them as a whole. This may be out there, but I just copied the data and dumped it into a word document to see the group of actions as a whole. It was there that I found I had duplicated several actions.
Katie
This product doesn't work and support is horrific
Commentaires : Product and customer support is horrific. Don't bother if you want a solution for SSO
Avantages :
I really thought we had a valuable product until we tried to implement SSO.
Inconvénients :
I really thought we had a valuable product until we tried to implement SSO. The documentation doesn't work. When you engage with the customer support team, they are nonresponsive and point the finger at our developers and OKTA. Upon request to meet we were told to read the documentation.
Vijaykumar
Simplifying Event Management with RegFox's User-Friendly Platform
Commentaires : RegFox is a reputable event registration platform that offers a range of features to simplify the registration process for organizers and attendees alike. The platform's customization options and real-time reporting capabilities make it easy for organizers to create tailored registration forms and track attendee engagement. However, some users have reported pricing and user interface concerns.
Avantages :
I appreciate the flexibility and customization options that RegFox's event registration platform offers. The platform allows organizers to create tailored registration forms and landing pages that can be easily integrated into their existing website. Additionally, the platform's real-time reporting and analytics provide valuable insights into attendee behavior and engagement.
Inconvénients :
The pricing structure of RegFox's platform can be somewhat high, especially for smaller events. Additionally, some users have found the platform's user interface to be somewhat outdated or clunky, which can make it difficult to navigate or customize.
