Pour qui ?

Salons looking to run and grow their business using our simple but powerful cloud-based platform.

Notes moyennes

829 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • À partir de 129,00 $US/mois
  • Prix Essential $129 Accelerate $239 Ultimate $349
  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Booker
  • http://www.booker.com/
  • Fondé en 2007

En savoir plus sur Booker

Booker's cutting-edge salon software helps your run and grow your salon with an all-in-one platform that understands you'd rather be focusing on your clients instead of your administrative duties. Manage your online bookings, point-of-sale, membership and loyalty programs, all while attracting new clients, and making sure they come back. Access your salon business anytime, anywhere, all on Booker's secure, cost-effective, cloud-based software.

Booker - Fonctionnalités

  • Accès mobile
  • Base de données de clients
  • Emplacements multiples
  • Gestion des réservations de chambres
  • Paiements en ligne
  • Planification automatisée
  • Planification des groupes
  • Rappels de rendez-vous
  • Rendez-vous récurrents
  • Réservation en ligne
  • Synchronisation du calendrier
  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des remises
  • Gestion des retours
  • Intégration e-commerce
  • Lecture de codes-barres
  • Profils de compte client
  • Signature électronique
  • Achats
  • CRM
  • Facturation
  • Gestion de la formation
  • Gestion de projets
  • Gestion des commandes
  • Gestion des employés
  • Gestion des fournisseurs
  • Gestion des stocks
  • Gestion du marketing
  • Gestion financière
  • Mesure des performances
  • Planification
  • Suivi du temps et des dépenses
  • Alertes/Notifications
  • Emplacements multiples
  • Gestion des réservations de chambres
  • Planification automatisée
  • Planification des cours
  • Planification des groupes
  • Planification des installations
  • Planification des rendez-vous
  • Planification des ressources
  • Planification du personnel
  • Planification en temps réel
  • Accès mobile
  • Changement d'équipe
  • Distribution planifiée
  • Gestion de la paie
  • Gestion des ressources
  • Messagerie
  • Planification automatisée
  • Pointeuse
  • Rapports et analyses
  • Conforme HIPAA
  • Création de packages
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des rendez-vous
  • Gestion des stocks
  • Photos avant/après
  • Emplacements multiples
  • Facturation
  • Gestion de cabinet
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des employés
  • Gestion des rendez-vous
  • Notes SOAP
  • Point de vente (PDV)
  • e-mail marketing
  • Carte de fidélité
  • Emplacements multiples
  • Gestion de la paie
  • Gestion des employés
  • Gestion des locations de stands
  • Gestion des stocks
  • Point de vente (PDV)
  • Profils client
  • Rendez-vous récurrents
  • Carte de fidélité
  • Gestion de la paie
  • Gestion des employés
  • Gestion des listes d'attente
  • Gestion des stocks
  • Planification des rendez-vous
  • Point de vente (PDV)
  • Profils client
  • Rappels de rendez-vous
  • e-mail marketing
  • Carte de fidélité
  • Gestion des abonnements
  • Gestion des clients
  • Gestion des employés
  • Gestion des rendez-vous
  • Gestion des stocks
  • Paie et commissions
  • Point de vente (PDV)
  • Réservation en ligne

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Avis les plus utiles sur Booker

New and Improved

Traduire avec Google Translate Publié le 17/01/2018
Stephanie G.
Spa Director
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
3 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, it is a great booking website and it is a very easy system to learn. We recently added a brand login through this company as we are adding additional sites and it has been a very easy process.

Avantages: I love that they have created many updates for this software over the last few months. It has been really nice not experiencing any lag or issues with the booking features like we were having just a few months ago. I love that you can choose how far in advance the confirmation emails are sent out and I really love that the clients can confirm the appointment through the email. Another AMAZING tool is that you can now see when a client is booking an appointment online that way you are not trying to compete with anyone online trying to book. I hated in the past where I would be booking a client at the desk and right when I went to book, it said that I was not able to. Come to find out when I refreshed the page it was because someone else had booked it online. It truly makes a huge difference with these little improvements that they made.

Inconvénients: One thing at the moment that I am not liking about the software is that sometimes the confirmation emails do not send even when the emails box is checked, this also happens when I book re-occurring appointments for an entire year where these clients of all clients should receive all the emails. Another thing that gets frustrating from time to time is that the clients future appointments is not showing up on their account under the appropriate tab therefore some clients have not showed up for their appointment and we can't charge if they can prove they didn't see it online. I try to see if they have duplicate accounts as well but they do not. And lastly, every now and again Booker will give us booking issues while trying to book for any of our services, it will state that the appointment cannot book because no equipment is available however, I know that is not the case. That is frustrating because we have to then just create a block out on the schedule with the client's service along with their information but they don't receive any emails through the system when it is booked that way.

Booker has been a life changer for me and my Therapeutic Massage Practice.

Traduire avec Google Translate Publié le 19/08/2017
Denise J.
Massage Therapist
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The ease and functionality for my clients to have my app on their phone for scheduling wherever they are, no matter what time of day or night it is. It's also a reminder for them to schedule when they see my app At a glance! The reminder notifications allows me to focus on servicing my clients instead of scheduling appts, and making confirmations calls every day.

Avantages: I love the way Booker works directly with my web page. My clients and potential clients can book right from my web site, purchase gift certificates from the comfort of their homes or offices, and print them or email them right from their computer without having to come to my office. I am often in service with a client and don't have a lot of time to answer or return calls during my work day let alone meet people to hand deliver gift certificates. I don't have a receptionist or assistant to assist in these matters. I love the fact that I have my very own App to give to my clients so they can save ME to their phones and book on line any time of the day or night, without having to try to find me first. I'm just a click away. The best part is that after you set up your booker to work with your website, it just makes scheduling my clients appts soooo much easier. They get an email notification with Appt details and directions. Then an appt reminder 24 hrs before their Appt so they can click the confirm button, so I don't have to make confirmation calls the day before, then a text reminder notification 3 hours before their Appt which cuts down on no shows, and late cancellations. I love it!!

Inconvénients: I have 2 locations and Booker does not have a place to differentiate either location. So when my clients book on line, there is no way of telling them which days I am at one location and which days I am at the other. So when they are looking at my open appts, they don't know which location they are booking for. This kind of takes my 5 star Status and brings it down to a 3 because this causes my clients much confusion when trying to book, and me soooo much stress, because what good is it if I always have to call them anyway when they are trying to schedule on line?? This defeats the whole purpose of online scheduling. This needs to be fixed and upgraded. Another thing. The mobile app is limited to its back of the house functionality. It's very easy to schedule appts, but looking up Gift Certificate numbers and entering them for payment after a client redeems them is time consuming and not user friendly. I also wish I had Email/ text Marketing built in so I could send my clients daily, weekly and monthly specials. There are days that I would love to send out a quick text telling my clients what time slots I have available. This would be soooooo easy since all of their contact info is already in the system. I would also like to see yearly reports and just imagine how great it would be if the accounting software was built right in! All in one place! Now that would make Booker the leader in the industry!

Réponse de l'éditeur

envoyé par Booker le 29/08/2017

Denise -
Thank you for your review and the detail on why it's working so well for you and your clients. We'll share your feedback with the product team and if there's anything we can do to help, contact support@booker.com.

We love hearing that you've cut down on cancellations and no shows! You rock!

- The Booker Team

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