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Notes moyennes

276 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui, obtenez un essai gratuit
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Trakstar
  • http://www.trakstar.com
  • Fondé en 2000

En savoir plus sur Performance Management

Le logiciel d'évaluation des performances de Trakstar aide les équipes de ressources humaines ainsi que votre entreprise à gérer les commentaires, les objectifs et les avis. Vous pouvez générer des formulaires d'évaluation personnalisés, définir des objectifs INTELLIGENTS et créer des workflows flexibles pour répondre aux besoins de votre entreprise. La rétroaction à 360 degrés/générée par plusieurs évaluateurs est en option. L'ensemble complet de fonctionnalités de Trakstar et son interface visuellement attrayante sont proposés à un tarif abordable. Sa mise en œuvre est personnalisable en fonction de vos préférences. Trakstar propose une version d'essai gratuite, un devis ou une démo en direct effectuée par une personne réelle.

Performance Management - Fonctionnalités

  • Benchmarking
  • Définition des priorités
  • Gestion des commentaires
  • Gestion des objectifs
  • KPI
  • Planification stratégique
  • Suivi de la progression
  • Définition d'objectifs
  • Gestion de la formation
  • Gestion des compétences
  • Gestion des performances
  • Gestion des rémunérations
  • Gestion du cycle de vie des employés
  • Gestion du recrutement
  • Intégration des employés
  • Planification de la relève
  • Plans de développement individuel
  • Alignement culturel
  • Alignement des employés
  • Enquêtes
  • Gestion des commentaires
  • Gestion des objectifs
  • Gestion des performances
  • Guides des employés
  • Programme de récompenses
  • Programmes de santé et de bien-être
  • Reconnaissance sociale
  • Récompenses des employés
  • Développement de carrière
  • Feedback à 360 degrés
  • Gestion de la relève
  • Gestion des objectifs
  • Gestion des performances
  • Gestion des recrutements
  • Organigrammes
  • Profil des employés
  • Scénarios possibles
  • Échelle de compétences
  • Bibliothèque de questions
  • Portail libre-service
  • Prise en charge des réviseurs externes
  • Questions personnalisables
  • Rapport de synthèse de groupe
  • Rapports comparatifs
  • Rapports individuels
  • Rapports récapitulatifs
  • Suivi des évaluateurs
  • Sélection des évaluateurs
  • Autoévaluations
  • Feedback à 360 degrés
  • Gestion des rémunérations
  • Mesures de la performance pondérée
  • Modèles personnalisables
  • Plans de développement individuel
  • Portail libre-service
  • Suivi continu de la performance
  • Suivi des cycles d'évaluation
  • Échelles de note personnalisées
  • Évaluation par les pairs
  • Évaluations des compétences

Logiciels similaires

Avis les plus utiles sur Performance Management

Trakstar: GREAT Track Record for Customer Service!

Publié le 22/08/2016
Jill E.
HR Generalist
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our company was in need of a performance evaluation software that would be available online and easy enough for our professional but extremely busy (sometimes overwhelmed) staff to learn and use. We used to use the Excel sheets and we needed something that everyone could quickly "pick up" and implement. Fastrak was the most advantageous in meeting our company's needs due to the ease of adding goals, editing the staff list (in times of growth, promotions, turnover, etc.), adding measurements to assist in showing efforts and when goals (or portions of them) were met/completed, and provided reminders to those who neglected deadlines. The last item was essential to those who work in Human Resources and did not want to "badger" nor take responsibility of repeatedly reminding the busy and often traveling supervisors and employees who found it difficult to make time for this important effort.

Avantages: I've had top-notch help from your reps who have answered my calls and answered my questions. Your company is also proactive in sharing information via frequent webinars. Matt Weissenborn was very helpful, articulate and professional in his presentation.
I enjoy using the Measurement tools in the online software.

Inconvénients: I wish there was a Guide for Administrators -- just as there is one called "Employee Guide" for users. It would take significantly less time to refer to one than to call or try to figure out something myself (trial/error). I would like a means to SEE the individual's goals without having to download to export.

Réponse de l'éditeur

envoyé par Trakstar le 24/08/2016

Hi Jill,

Many thank for your review. Love to hear the things that have helped - like emails that helped keep things on track. Also, great to hear our support team has been top-notch.

I love your ideas - so many good ones I won't repeat them here in my response, and I will promise to add them to our feature discussion board. As a company, we review every single suggestion to see patterns and try to improve.

Thanks again!
--Julie Rieken

Great performance appraisal program

Publié le 22/08/2016
Lisa C.
Director, HR
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are a small non-profit association with about 85 active employees. We use TrakStar for our annual performance appraisal program . Our program is designed to have every employee receive a review at the same time each year, rather than each year on their annual anniversary. We also have a 90-day initial review, and a 6-month informal review.

Avantages: This software is relatively uncomplicated for the regular employee, especially since they have redesigned the appearance. Training on the system does not take long and there are several helpful videos to provide assistance to staff and administrators. I find it to be pretty intuitive. In most cases there are some options for customizing your performance appraisal and the cycle.
They also have several opportunities for training of administrators through webinars (live and pre-recorded) and these are really useful.

Inconvénients: I do wish there were more flexibility in customization and that it was easier to reach some of the relevant customer service videos; however, the customer service team (if you can reach them by phone) is very responsive and helpful.

Réponse de l'éditeur

envoyé par Trakstar le 24/08/2016

Hi Lisa,

Such a nice, thoughtful review. You're using a lot of Trakstar, and that's awesome. I love that the videos have been helpful and that you've joined our webinars!

We're re-designing our support site as we speak Will you let me know if you find things to be easier once we release the changes? We'd love your feedback.

Thanks again,
Julie Rieken

THRILLED ABOUT TRAKSTAR!

Publié le 26/04/2017
Jill E.
Human Resources Generalist
Recherche, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our rep just provided us the second part of our training via webinar; we asked for "Goals & Notes" to be given last June and finally the "Scoring" given today as we wrap up the performance period. I am VERY pleased with our rep's professionalism, and knowledge about the Trakstar program. The way he guided us through the webinar was wonderful. Many employees and managers have expressed trepidation about the upcoming sequence of events, but our rep broke it down very easily and methodically. Our rep has a very good quality about his delivery of information, his voice, and ease of going through the screens as he proceeds, making the learner feel more confident. I already received the videos he created -- within minutes after completion of the training -- so I'm able to share with the employees and managers who could not attend today's webinar. Thank you! I wish Trakstar would create a "Quick Start Guide for Administrators" as they have for both managers and employees, and then load it on the Support Articles page, but for the meantime I am very pleased to have access to the Support pages, tutorials, videos, etc. and can email Support whenever I have need. I'm grateful about that, too. If you allow me one more "wish list" item would be the ability to change an employee's job title easily throughout the year -- as long as it does not represent a promotion that would affect change of goals, etc. When we've had a change of management, the new manager will come in and request change of titles (not duties, etc.) of his/her direct reports. This need is likely common among certain industries and such a change would be a huge improvement. Thank you for asking for our feedback. Thank you to our rep, for making Trakstar look easy to use to our employees!

Inconvénients: There ought to be a Quick Guide for Administrators; too often I've searched the support pages and did not find precisely what I've wanted, so had to email and did not have direct phone access because we don't pay for that added service. We're three hours apart from each other so there've been a few times that I was not able to get answers as immediately as I would have liked (in an ideal world). LOL.

Réponse de l'éditeur

envoyé par Trakstar le 08/05/2017

Hi Jill,

Thank you so much for the kind words. We really appreciate it. Also, we are taking your suggestion and will be building a "Quickstart Guide" for admins. Great idea!

Thanks again,
Julie

An Excellent Idea with some rough edges

Publié le 22/03/2016
Nancy C.
HR Coordinator/Trackstar Manager
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: Trakstar is an excellent idea. It allows employees and managers equal time in the appraisal process, which has been lacking in employee appraisal since the beginning of time. As a manager it is quite helpful for an employee to weigh in on their performance. Too often we have no idea how the employee sees their performance until we are having 'the talk'. Trakstar could be a little more user friendly, it is not always intuitive in the way it works and can be cumbersome for the administrator when trying to fix mistakes that managers make. It would be an excellent addition if the manager were not allowed to Archive for agencies that still rely on paper for the employees personnel files. we use the 'archive' button to indicate that the signed appraisal has been received in HR to signal that the process is complete. It would also be helpful if we could set up an agency wide appraisal two level system where the employee first gets a 6 month New Employee appraisal, and when archived Trakstar would auto generate the next appraisal in the Annual mode, instead of the 'new employee' mode again. The last thing I can think of now, is the period of time our annual appraisals encompass. Right now the auto generated Annual appraisals have a date parameter based on the employees date of hire, and that is good for some. However, we use a fixed date system based on our fiscal year, and each time a new appraisal is generated i have to go into Trakstar and 'fix' the dates to our parameters. Thanks for this excellent product; with just a couple of tweaks, it could be FANTASTIC! (for us)

Réponse de l'éditeur

envoyé par Trakstar le 23/03/2016

Hi Nancy,

Thank you so much for taking the time to write us a review! We love that Trakstar allows both managers and employees the opportunity to contribute around performance.

We'll also take your suggestion on archiving to heart. Fwiw, we designed the Archiving process to allow managers the discretion about when to share the content with the employee. Some like to do it in advance of the meeting, some afterwards - and we felt they should be the ones to decide.

That said, we have heard your request. I can promise that we'll bring that forward at our next company-wide feature meeting.

Last, some of the things you mention *I think* might be possible/solvable by design in Trakstar (fixed dates, 6 month to Annual.) I hope you won't mind if I have someone reach out to you?

Thank you again, and feel free to connect with me directly if you'd like!

Take care,
Julie

Increased efficiency - definite ROI

Publié le 22/08/2016
Allyson J.
SVP Hr
Conseil en gestion, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Have had a wonderful experience with Trakstar; it gives the employees the access they need through out the year to work towards their goals and development. Managers are able to work more efficiently and put accountability in the hands of the employee.

Avantages: The efficiency of the workflow and the way we can customize it to our needs.

Inconvénients: I would like to see a better org chart!

Réponse de l'éditeur

envoyé par Trakstar le 24/08/2016

Hi Allyson,

Thanks so much for your great review. I'm amused that you liked the "Julie from Trakstar" sessions...that's me! Cool.

I love your suggestion on the org chart. I promise to add it to our feature discussion board. As a company, we review every single idea to find patterns and ways we can improve.

Keep in touch and let us know how we can help as your needs evolve, and thanks again.

Take care,
Julie Rieken

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