Description de eWorkOrders CMMS
Une solution de GMAO sur le web facile à utiliser, abordable et performante. Gérez facilement vos opérations quotidiennes et créez des rapports tout en planifiant les besoins futurs. Gérer : Ordres de travail, gestion de projets, ressources, inventaire, personnel, documentation, planification et demandes de service. eWorkOrders est accessible à tout moment et de n'importe où sans logiciel à installer ni aucun matériel à acheter. Les mises à niveau et le support technique sont inclus. Soyez opérationnel en une journée. Découvrez pourquoi cette solution compte parmi les mieux notées du secteur. Demandez une démo gratuite dès maintenant.
Qui utilise eWorkOrders CMMS ?
L'éditeur offre ses services à presque tous les secteurs d'activité. Toute personne ayant besoin de gérer des ordres de travail, la maintenance préventive/planifiée, des ressources, le temps de travail du personnel, le suivi des matériaux, etc.
Où peut-on déployer eWorkOrders CMMS ?
Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
À propos de l'éditeur
- Information Professionals
- Fondé en 1994
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat
Pays disponibles
Canada, États-Unis
Langues
anglais
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À propos de l'éditeur
- Information Professionals
- Fondé en 1994
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat
Pays disponibles
Canada, États-Unis
Langues
anglais
eWorkOrders CMMS en vidéos et en images
Comparez le prix du logiciel eWorkOrders CMMS avec ses alternatives
Fonctionnalités - eWorkOrders CMMS
Alternatives à eWorkOrders CMMS
fmXpert
Avis sur eWorkOrders CMMS
Benjamin P.
Alternatives envisagées :
Rhinestahl Facility Review
Commentaires : Extremely happy
Avantages :
The system is straightforward to use. Customer Service is top-notch and is always willing to go the extra mile to ensure we are helped, and the issue was resolved quickly and easily.
Inconvénients :
I have found that there are parts of the system that I struggle to navigate but when I reach out to customer support they are quick and easy to work with to help me along.
Réponse de l'équipe de Information Professionals
il y a 2 mois
Hi Benjamin, thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear you have had such great success with our CMMS offer and our customer support teams. Our technical team is always available to assist our customers, along with our customer videos, and help screens. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.
Devree G.
Alternatives envisagées :
KB Custom / Ework Orders
Commentaires : I really enjoyed E work Orders and like that they are on top of everything and fast service. They make you feel #1 and if there is a problem, they will go out of the way to fix it or customize the layouts to help. I like that they can help you during implementation and during that first 6 months of using the new Ework software they do not charge of have hidden fees when you need help.
Avantages :
I like that it is customizable for you and the company needs. You can ask any customize and Ework will accommodate. Very fast service and even after hours and weekends.
Inconvénients :
Not very much not to like its really good. If I had to suggest I would say for CMMS tracking Meters for Semi Trucks may need a little touch up but also depends on the company that is using the meters. For inventory view definitely warranty tracking needs to be an option Shelf Warranty vs In use Warranty
Réponse de l'équipe de Information Professionals
il y a 2 mois
Hi Devree, Thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear that you have had such great success with our user-friendly CMMS. We take your feedback very seriously and would love to hear how we can improve! Please feel free to reach out to your account executive or our technical support team and let them know what you think. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.
Tom A.
A Top Flight Product That Fits Any Budget
Commentaires : I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!
Avantages :
eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.
Inconvénients :
As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.
Aaron T.
Alternatives envisagées :
Best product available for the money
Commentaires : The implementation of this system has allowed us to document the work we perform on our plant equipment both for maintenance and for safety records. We now can historically track all parts used and time spent on assets. We also have detailed records of the company assets as well. The inventory portion allows us to order and track inventory as well as accurately cost what we use and check vendor pricing.
Avantages :
Creating and monitoring work orders is very intuitive and valuable. The ability to verify what work was done and what parts were used is priceless. The inventory and purchase orders are intuitive and a must as well. Being able to track on hand inventory and how it flows is extremely valuable.
Inconvénients :
The system does need the ability to have the purchase order receiving accurately account for what is received when incomplete shipments are received and entered. There is no partial item count (ex. Received 2 of 3) on the purchase order record if there is a partial receipt. Yet...
Jack R.
Customer in the Retail, Restaurant and Service industries
Commentaires : From purchase to implementation, we got this product up and completely running within weeks. It has become the main form of communication between all our sites and their supporting departments. The site's issues are no longer forgotten because they stay "open" until resolved in eWorkOrders and there is less confusion between technicians as to whether an issue has been resolved by someone else. The system has been up and running hands free for over 2 years now...
Avantages :
We are a small, but diverse company of retail, restaurant, home heating, and petroleum based fuel deliveries. With very little help, we were able to get this product up and running the way we needed it to. We also were able to input accounting data into our billing system to bill out external customers we provide service to. All of this was done internally with a few tips from eWorkOrders support team.
Inconvénients :
There could be a little more enhancements to the line of communications when work order comments are updated.
Réponse de l'équipe de Information Professionals
il y a 2 mois
Hi Jack, thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear that you have had such great success with our CMMS. We take customer feedback seriously and would like to know what additional enhancements you are looking for relating to communications of work order comments. Our CMMS provides real-time updates and we would like to make sure that it is providing the information you need. Please to reach out to your account executive or our technical support team. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.
