Description de eWorkOrders CMMS

Une solution de GMAO sur le web facile à utiliser, abordable et performante. Gérez facilement vos opérations quotidiennes et créez des rapports tout en planifiant les besoins futurs. Gérer : Ordres de travail, gestion de projets, ressources, inventaire, personnel, documentation, planification et demandes de service. eWorkOrders est accessible à tout moment et de n'importe où sans logiciel à installer ni aucun matériel à acheter. Les mises à niveau et le support technique sont inclus. Soyez opérationnel en une journée. Découvrez pourquoi cette solution compte parmi les mieux notées du secteur. Demandez une démo gratuite dès maintenant.

Qui utilise eWorkOrders CMMS ?

L'éditeur offre ses services à presque tous les secteurs d'activité. Toute personne ayant besoin de gérer des ordres de travail, la maintenance préventive/planifiée, des ressources, le temps de travail du personnel, le suivi des matériaux, etc.

Vidéo de eWorkOrders CMMS
eWorkOrders CMMS Logiciel - 1 eWorkOrders CMMS Logiciel - 2 eWorkOrders CMMS Logiciel - 3 eWorkOrders CMMS Logiciel - 4 eWorkOrders CMMS Logiciel - 5

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Avis sur eWorkOrders CMMS

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,9
Service client
5,0
Fonctionnalités
4,8
Rapport qualité-prix
4,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
89%
4
11%
Benjamin
Benjamin
Director of Facilities and Maintenance (É.-U.)
Utilisateur LinkedIn vérifié
Machines, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Rhinestahl Facility Review

5,0 il y a 8 mois

Commentaires : Extremely happy

Avantages :

The system is straightforward to use. Customer Service is top-notch and is always willing to go the extra mile to ensure we are helped, and the issue was resolved quickly and easily.

Inconvénients :

I have found that there are parts of the system that I struggle to navigate but when I reach out to customer support they are quick and easy to work with to help me along.

Réponse de l'équipe de Information Professionals

il y a 8 mois

Hi Benjamin, thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear you have had such great success with our CMMS offer and our customer support teams. Our technical team is always available to assist our customers, along with our customer videos, and help screens. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

Devree
Inventory Manager (É.-U.)
Agriculture, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

KB Custom / Ework Orders

5,0 il y a 8 mois

Commentaires : I really enjoyed E work Orders and like that they are on top of everything and fast service. They make you feel #1 and if there is a problem, they will go out of the way to fix it or customize the layouts to help. I like that they can help you during implementation and during that first 6 months of using the new Ework software they do not charge of have hidden fees when you need help.

Avantages :

I like that it is customizable for you and the company needs. You can ask any customize and Ework will accommodate. Very fast service and even after hours and weekends.

Inconvénients :

Not very much not to like its really good. If I had to suggest I would say for CMMS tracking Meters for Semi Trucks may need a little touch up but also depends on the company that is using the meters. For inventory view definitely warranty tracking needs to be an option Shelf Warranty vs In use Warranty

Réponse de l'équipe de Information Professionals

il y a 8 mois

Hi Devree, Thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear that you have had such great success with our user-friendly CMMS. We take your feedback very seriously and would love to hear how we can improve! Please feel free to reach out to your account executive or our technical support team and let them know what you think. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.

Tom
Facilities Operations Supervisor ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

A Top Flight Product That Fits Any Budget

4,0 il y a 13 ans

Commentaires : I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!

Avantages :

eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.

Inconvénients :

As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.

Aaron
Maintenance Manager (É.-U.)
Production alimentaire, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Best product available for the money

5,0 il y a 2 ans

Commentaires : The implementation of this system has allowed us to document the work we perform on our plant equipment both for maintenance and for safety records. We now can historically track all parts used and time spent on assets. We also have detailed records of the company assets as well. The inventory portion allows us to order and track inventory as well as accurately cost what we use and check vendor pricing.

Avantages :

Creating and monitoring work orders is very intuitive and valuable. The ability to verify what work was done and what parts were used is priceless. The inventory and purchase orders are intuitive and a must as well. Being able to track on hand inventory and how it flows is extremely valuable.

Inconvénients :

The system does need the ability to have the purchase order receiving accurately account for what is received when incomplete shipments are received and entered. There is no partial item count (ex. Received 2 of 3) on the purchase order record if there is a partial receipt. Yet...

Jeff
Director of Operations (É.-U.)
Construction, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A Chevy Corvette in a Ford Focus package

5,0 il y a 2 ans

Commentaires : Positive to outstanding.

Avantages :

This software has an ease of use and covers so much of what's needed. We run our business on it and it has performed flawlessly. It has so much "bang " for the buck. This software performs with or better than any other CMMS software on the market. The initial set-up and implementation was super fast and all questions arising from it being new to my team were answered within minutes of reaching out to customer support. If price was no object, we would still use eWorkorders. I have customized it with no issue and train new people all the time. Fantastic Software and Customer service!!!

Inconvénients :

Cons are few. I would add a picture and document function into the original package and charge for space beyond a certain limit. Add a color option for text in the work order so you can highlight or bold things you want to stand out. Add a lock function to the notes. This would prohibit anyone changing a note and date for nefarious reason (CYA). That's about it.