Pour qui ?

K-12 Schools, Airports, Healthcare Facilities, Higher Ed. Campuses, Industrial Facilities, Banks & Credit Unions, Service Providers, Facility Managers, Maintenance Managers

Notes moyennes

32 avis
  • Note globale 4.7 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.8 / 5
  • Fonctionnalités 4.8 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • À partir de 90,00 $US/mois
  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • C&S Companies, Q Ware Group
  • http://www.qwarecmms.com
  • Fondé en 2002

En savoir plus sur Q Ware CMMS

Q Ware cloud-based solutions make maintenance management simple for small to mid-sized organizations. Our software is one of the easiest to use, is 100% tailored to your needs, and the complete system is sold as separate modules so you only pay for what you need. Here is a list of free included features: - Support - Training - Work Requestor Users - Document Storage (Manuals, Warranties, Receipts, PO's etc) - Logo Branding of Application and Reports - Custom Reporting - Mobile

Q Ware CMMS - Fonctionnalités

  • Accès mobile
  • Facturation
  • Gestion des clés et des serrures
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance préventive
  • Suivi de l'historique des services
  • Accès mobile
  • Facturation
  • Gestion des clés et des serrures
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance prédictive
  • Maintenance préventive
  • Planification
  • Suivi de l'historique des services
  • Suivi des ressources
  • Base de données de clients
  • Création de bons de travail
  • Devis
  • Gestion des contrats
  • Gestion des expéditions
  • Gestion des stocks
  • Gestion des tâches
  • Maintenance préventive
  • Planification
  • Rendez-vous récurrents
  • Routage
  • Base de données de clients
  • Coût des tâches
  • Entretien des équipements
  • Facturation
  • Gestion de la conformité
  • Gestion de projets
  • Gestion des contrats
  • Gestion des demandes de service
  • Gestion des documents
  • Gestion des immobilisations
  • Gestion des ordres de travail
  • Accès mobile
  • Achats
  • Gestion des fournisseurs
  • Gestion des inspections
  • Gestion des ordres de travail
  • Liste de tâches (to-do list)
  • Maintenance conditionnelle
  • Maintenance prédictive
  • Planification de la maintenance
  • Rappels

Avis les plus utiles sur Q Ware CMMS

QWare does what you need, but just that.

Publié le 31/07/2019
Michael B.
Coordinator of Network and Technology Services
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: QWare was a necessary implementation for our maintenance department. They needed a way to handle, track, and print off information for our maintenance staff. This software was a good solution for a department that had minimal tracking and offers of support. When our IT Department was integrated, things didn't go as well. Our IT department was used to a "Ticketing" system, and ticketed everything. Users didn't often pre-create tickets, they called and needed help. IT tracked everything, even if the reports were a little more cumbersome to visualize. But QWare being a Work Order system, it encouraged users to create work orders, and then IT would react. It slowed down their processes, reduced their tracking, and ultimately their efficiency. Now we have less data and less information to predict from.

Avantages: QWare is a simple solution for work orders, facilities, and calendar management. We primarily use the work order function for IT Departments, and our Maintenance Departments. Our maintenance workers are able to use the software with minimal training, as are our faculty. It works, and does the job it's intended to do.

Inconvénients: As a work order system, I find the software dated. The concept follows a good replacement from a Work Order paper system to an electronic system. It does that just fine. But the interface is only acceptable, and just serves its purposes. It does not go above and beyond, and nothing about the software will wow anyone. It's just adequate.

Pleased with Q Ware CMMS

Publié le 28/01/2015
Joan R.
Maintenance Administrative Assistant
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: I am very satisfied with what Q Ware CMMS has to offer. It is very easy to work within the work order system to generate a work order, to change an existing work order and to close out a work order. I like how they have used more pop up screens to make it even easier to input information into the system. The event scheduler works well also. I like how they have added multiple locations and random dates and multiple dates as well. It is very helpful to have a list of all events for all our locations with just a few keystrokes. I like how I can generate different reports for the different locations. My custodians really like that I can custom design a report for their specific needs. I have had a few issues with the programs, but I like how you can chat with them on line to help with solving problems. They have always been very helpful and very prompt with solutions. They are always ready to listen to suggestions to help make the program better. I usually see changes made very quickly once they are suggested. Overall, I am very happy. The different reports are very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future. Coupled with the fact that we get any questions or problems addressed immediately, truly helps us be as efficient as possible.

Que Centre Work Orders, Preventative Maintenance, Inventory Management

Publié le 15/11/2014
Barbara C.
Enseignement primaire et secondaire
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Que Centre support is dedicated to our success, open to requests for changes, and interested in all the ways we use their product. The software is very easy to set up and intuitive to use, and it brings quick sanity to operations. Que Centre will try to use any existing Excel spreadsheets of people, sites, facilities, rooms, and equipment that you can find to populate the program. However, if needed, there are additional services available to inventory and load in your equipment.

Inconvénients: Any database takes thought to set up, and it is easy to make a mistake in how one sets up the hierarchy of sites, rooms, equipment, and components. However, having made such mistakes, I will also say that Que Centre support is very kind about erasing and resetting when you have made a global error.

Great - I can walk down the hallway again

Publié le 27/01/2015
Kathleen B.
Technology Coordinator
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: We have been using Q Ware CMMS (formerly Que Centre) for over six years. I appreciate the ease of operation. It didn't take long to train everyone in our school district. It helps me keep an eye on what the current problems are, if there are certain trends that may mean real problems in the future, or reoccurring problems that indicate training is needed. There are many reports available. It is easy to show administration what the tech department has been doing since school started. Our Maintenance Department uses Q Ware CMMS to schedule when the building will be in use during the evening. I must admit I do not know much about it, but I can use this opportunity to speak to the customer service. We've had someone from Q Ware CMMS visit our district to help us start to use building scheduling. In fact, he's been here twice to help us. The title of this review references walking down the hall. Before Q Ware CMMS, I would be stopped in the hall every 10 feet. Someone would have a crisis that needed immediate attention. Now, I ask if they have entered the problem into Q Ware CMMS. I reassure them that someone will get to it as soon as possible. I am a very pleased customer of Q Ware CMMS.

Publié le 13/09/2013
Gary S.
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: We picked Que Centre because it fit our needs, and it was the right size for Saint Mary's University. It also fit our model where our staff all very self directed with little supervision. We are a small university of 7500 students and 770 staff and faculty on a 39 acre staff with 1.25 million square feet of buildings. Through Que Centre we focus on getting the work done, not tracking how we did it. It also gives our key customers the ability to input their work requests and track them. The best is that it is simple and easy to use. The learning curve was easy and quick. We receive great support, and the program has been adapted to fit any special needs we have. The conversion to the system from our old one was easy, and most of it was done by Que Centre. Que Centre allows us to ensure we are meeting the needs of our customers or where we need to improve.

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