SuperSaaS

SuperSaaS

par SuperSaaS

Qui utilise SuperSaaS ?

Ceux ayant besoin de programmer leur rendez-vous en ligne pour des services individuels, petits et grands, y compris pour des événements, l'école, la forme physique, les affaires, etc. Version gratuite pour ceux qui ont moins de 50 rendez-vous à venir.

Description de SuperSaaS

Programmation en ligne simple et rapide avec une version d'essai gratuite et illimitée et des abonnements à partir de prix très bas. Intégrez votre système de rendez-vous dans votre site web ou votre page Facebook en quelques minutes. Caractéristiques uniques : prend en charge 29 langues, la plupart des devises et tous les fuseaux horaires, personnalisations de la disposition et des couleurs, synchronisation automatique du calendrier, confirmation des e-mails/SMS, listes d'attente, formulaires personnalisés, contrôle d'accès, options de paiement et de crédit intégrées, bons et règles de prix avancés.

Informations sur SuperSaaS

SuperSaaS

https://www.supersaas.fr/

Fondé en 2006

Prix de SuperSaaS

SuperSaaS est disponible en version gratuite et propose un essai gratuit. La version payante de SuperSaaS est disponible à partir de 8,00 $US/mois.

À partir de

8,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

SuperSaaS - Fonctionnalités

Logiciels d'agenda
Accès mobile
Base de données de clients
Emplacements multiples
Gestion des réservations de chambres
Paiements en ligne
Planification automatisée
Planification des groupes
Rappels de rendez-vous
Rendez-vous récurrents
Réservation en ligne
Synchronisation du calendrier
Alertes/Notifications
Emplacements multiples
Gestion des réservations de chambres
Planification automatisée
Planification des cours
Planification des groupes
Planification des installations
Planification des rendez-vous
Planification des ressources
Planification du personnel
Planification en temps réel

Avis sur SuperSaaS

Afficher 5 avis sur 253

Note globale
4,6/5
Facilité d'utilisation
4,4/5
Service client
4,7/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4,7/5
Andre Y.
President
Services aux consommateurs, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/05/2019

"Reliable, Fast, Easy to Update"

Commentaires: We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Avantages: It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Inconvénients: The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

Réponse de l'éditeur

envoyé par SuperSaaS le 22/05/2019

Hi Andre,

Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience.

In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks

Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

  • Provenance de l'utilisateur 
  • Publié le 21/05/2019
Zindzi J.
Center Coordinator
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 03/03/2020

"Outstanding Customer Service, Versatile Interface"

Commentaires: It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.

Avantages: I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.

Inconvénients: Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links. Also, videos are WAY more helpful for me than reading the text.

  • Provenance de l'utilisateur 
  • Publié le 03/03/2020
David G.
Developer / reseller
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 08/07/2017

"BEST feature set... WORST frontend for customers"

Commentaires: As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Avantages: The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Inconvénients: All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have implemented any recently developed SaaS scheduling solution (say SimpleBook.me, for example), SuperSaaS usability is just light years behind. The responsive mobile interface (the only one most customers will ever use) is even worse. Just try a regular, basic operation as adjusting the hour of your appointment on an Android device. Customers have to TYPE the hour... but only when the unusable and redundant minicalendar for the date does not obstruct the hour field... Or try figuring out the mess out of the availability calendar. Too crazy for you? Do you prefer to switch to desktop view? Well don't click on the link, as the desktop interface it's completely unusable on mobile devices, and there's no way to switch back to mobile view unless you delete the cookies. No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
I hope SuperSaas revamps the interface in the near future. I would be their main advocate then!

Réponse de l'éditeur

envoyé par SuperSaaS le 08/07/2017

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up.

We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.

  • Provenance de l'utilisateur 
  • Publié le 08/07/2017
Dave Z.
Owner
Musique, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 24/10/2018

"The best of the best"

Commentaires: It's been great! No hiccups. Solid and reliable. I have never had problems with it not working. I currently just give all my clients the link to my scheduler and everything else (including a contract) is all automated.

Avantages: I demoed dozens of scheduling apps before finally going with Supersaas. There seemed to be a lot of apps that seemed great on the surface, but once I got deeper, there would be important features missing. Supersaas was the only one that gave me the flexibility I needed and at a surprisingly affordable cost. I have now used it reliably for over 5 years and it has been great.

Inconvénients: I wish the user interface for mobile gave clients a week's view. Along with the other many options it gives clients. However, the large majority of my clients are just fine with how it is. It would be nice to have a few more options for superusers.

Réponse de l'éditeur

envoyé par SuperSaaS le 28/11/2018

Hi Dave,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

  • Provenance de l'utilisateur 
  • Publié le 24/10/2018
Jennelle W.
CEO
Divertissement, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/08/2019

"Great for managing gigs "

Commentaires: Overall, we are super happy to be using this program! It meets our needs very well!

Avantages: This program is really easy to use! I use it to keep track of all of my music gigs. It’s great because it helps all of the members of my band stay organized and be able to easily track our upcoming performances. We’ve been really happy with this scheduling system and are happy to stay with it in the future.

Inconvénients: It would be nice if there was a way to track repeat clients who book us for multiple gigs. This may be a feature that we just haven’t discovered yet. So, if that’s the case it would be great to have customer on-boarding to make sure we’re using the software to it’s full capabilities.

Réponse de l'éditeur

envoyé par SuperSaaS le 16/09/2019

Hi Jenelle, Thank you for recommending SuperSaaS it's great to read your appreciation for our software.
It is possible to track future repeat customers with our employee management tool. You can check our support page for more information. Or just email us, and we'll reply as soon as possible. Best of luck with all future gigs! Team SuperSaaS

  • Provenance de l'utilisateur 
  • Publié le 03/08/2019