Pour qui ?

Small, medium, & large organizations looking to upgrade or implement a new web-based system cloud or on-premise hosted. 2 users or thousands of users, A1 Tracker offers bi-lateral scalability.

Notes moyennes

42 avis
  • Note globale 4.9 / 5
  • Facilité d'utilisation 4.9 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.7 / 5
  • Rapport qualité-prix 4.9 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • A1 Enterprise
  • http://www.a1enterprise.com
  • Fondé en 2001

En savoir plus sur A1 Tracker

Contract, risk, claims, incident, compliance, & insurance management software, Web-based with features for document management, approval workflow, log history, document templates, email notifications, contact notes, date and time stamps, customizable reporting, and document version control. Fully hosted or self-hosted options available with private labeling and integration to your web site. Multiple currencies and multiple languages.

A1 Tracker - Fonctionnalités

  • Assurance de biens et multirisque
  • Classement des assurances
  • Gestion des commissions
  • Gestion des contacts
  • Gestion des devis
  • Gestion des documents
  • Gestion des polices d'assurance
  • Gestion des réclamations
  • Santé et vie
  • Administration de la réassurance
  • Devis
  • Gestion de la souscription
  • Gestion des renouvellements
  • Génération de stratégies
  • Moteur de notation
  • Suivi des annulations
  • Suivi des réclamations
  • Suivi des réintégrations
  • Traitement des stratégies
  • Émission de stratégie
  • Configurateur de produits
  • Devis automatisé
  • Gestion des catalogues
  • Gestion des contacts
  • Gestion des prix
  • Gestion des remises
  • Portail client
  • Stratégie de marque personnalisable
  • Gestion de la formation
  • Gestion des audits
  • Gestion des incidents
  • Gestion des inspections
  • Mesures correctives et préventives
  • Rapports de blessures
  • Tenue des dossiers OSHA
  • Évaluation des risques de sécurité
  • Diagrammes de Gantt
  • Gestion des idées
  • Gestion des portefeuilles
  • Gestion des ressources
  • Gestion du budget
  • Modèles personnalisables
  • Méthodes Agile
  • Méthodes classiques
  • Outils de collaboration
  • Portail client
  • Suivi des étapes
  • Suivi du temps et des dépenses
  • Suivi progression/coût
  • Tableau kanban
  • Gestion des données des fournisseurs
  • Gestion du sourcing
  • Historique des transactions
  • Mesure des performances
  • Piste d'audit
  • Portail libre-service
  • Codes-barres et RFID
  • Comptabilité des actifs
  • Gestion de l'amortissement
  • Gestion des cessions
  • Gestion des documents
  • Gestion du cycle de vie des ressources
  • Piste d'audit
  • Suivi de l'inventaire
  • Gestion de la configuration
  • Gestion de la maintenance
  • Gestion des achats
  • Gestion des audits
  • Gestion des contrats/licences
  • Gestion des demandes
  • Gestion des fournisseurs
  • Gestion des stocks
  • Suivi de la conformité
  • Suivi des coûts
  • Accès mobile
  • Alertes/Notifications
  • Analyse prédictive
  • Audit
  • Contrôle des processus métiers
  • Gestion de la conformité
  • Gestion des contrôles internes
  • Gestion des exceptions
  • Gestion des risques de réputation
  • Gestion des risques juridiques
  • Gestion des risques liés à l'informatique
  • Gestion des risques opérationnels
  • Gestion des réponses
  • Mesures correctives (CAPA)
  • Évaluation des risques
  • Analyse des liquidités
  • Benchmarks pour l'analyse des risques
  • Calcul de la valeur à risque
  • Fonctions de hedge fund
  • Gestion de la conformité
  • Gestion des portefeuilles
  • Gestion des portefeuilles de prêts
  • Gestion des risques de crédit
  • Gestion des risques du marché
  • Gestion des risques opérationnels
  • Modélisation de portefeuille
  • Tests de contrainte
  • 3PL
  • Codes-barres et RFID
  • Commissionnaires de transport internationaux
  • Commissionnaires de transport locaux
  • Facturation
  • Feuilles de route
  • Gestion Import/Export
  • Gestion d'entrepôt
  • Gestion des chargements de camion partiels
  • Gestion des chargements de camions
  • Gestion des clients
  • Gestion des taux
  • Portail client
  • Suivi des expéditions
  • Fiches d'évaluation (scorecards)
  • Fonctions/calculs
  • Intégrations de sources de données
  • Suivi des indicateurs clés de performance
  • Tableaux de bord privés
  • Tableaux de bord publics
  • Visualisation de données
  • Widgets
  • CRM
  • Capital privé
  • Capital public
  • Gestion de l'évaluation
  • Gestion de la table de capitalisation
  • Gestion des acquisitions
  • Gestion des options
  • Gestion des portefeuilles
  • Gestion des transactions
  • Modélisation financière
  • Portail des participants
  • Stockage de documents
  • Contrôle des dépenses
  • Contrôle du processus d'approbation
  • Gestion des flux de travail
  • Gestion des remboursements
  • Gestion des reçus
  • Prise en charge de plusieurs devises
  • Suivi du temps et des dépenses
  • Analyse des causes profondes
  • Conformité OSHA
  • Gestion de la sécurité
  • Gestion des billets
  • Gestion des tâches
  • Mesures correctives (CAPA)
  • Piste d'audit
  • Rapports d'incidents
  • Reprise d'activité

Avis les plus utiles sur A1 Tracker

We've used A1 software since 2013 and very pleased with the quality of product service and support.

Publié le 30/04/2018
Catherine K.
Guarantee Administrator
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I oversee product warranty claims for around 250 dealers, who are responsible for handling customer guarantee repairs and product registrations. A1 Enterprise was our software of choice because our warranty, product registration, and RMA process is chalk-full of complex business rules which requires automation. Our products and guarantee process are complex, due to each product having many associated parts and sub-assemblies, where each can have various warranty coverage types and limits.
A1 Enterprise also provided an interface to our ERP accounting software, which gives us more control over how our products and claim costs approvals flow between the two systems. This interface reduced burden on me and our accounting department. We have collaborated continuously with the team at A1 to clearly define our business requirements to ensure we get what we need, and the team at A1 invests their time to thoroughly understand our business needs.
Pros: The team at A1 is very competent with their technology and our requirements. They know how to present solutions to complex business needs, and are very responsive to changes and support requests. Additionally, A1 Tracker as a software is rich with customizability, administrative features, and workflow features that make my job easier and more efficient. In comparing my time spent managing claims in the previous system, A1 Tracker gave us a 90% increase in efficiency.

Inconvénients: A1 Tracker is an application that takes time to understand and grow into. Any administrator taking on this application should be aware that a time investment on their part is needed to ensure a successful implementation. Additionally, I would like to see Dashboard reports with charts and graphs, although I hear rumors that's coming in 2018!

Construction Project & Risk Management Management Software

Publié le 27/10/2016
Mark H.
Construction Manager
Construction, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have worked in the construction industry for years, doing large commercial construction projects for hotels, resorts, casinos, high-end shopping malls, condos, high-rise towers, golf courses, hospitals, and heavy civil construction such as bridges, loading docks, parking structures, and even piers. I have also worked in some of the largest construction companies in the world. My work in construction has spanned across a many industries, and I have seen a lot of construction software packages come and go. Most of them, I have found, overcharge for user licensing, overcharge for support, and in some cases lack the support I would expect for what I am paying. The folks at A1 Enterprise know what they're doing, and their pricing is right in-line with what I would expect to pay for the quality of service and support I require for my business. Furthermore, having worked with multiple software systems and invested hundreds of thousands of dollars in various packages, I see a tremendous benefit in how A1 Tracker brings together so many key construction risk management functions to help my team better manage construction risks. With millions, and in some cases, billions of dollars on the line, we don't have time to waste spinning our wheels trying to figure out how to use our software, or how to get our vendors and workers to use our software. It MUST be easy to learn, use, and accessible from anywhere. A helpful tip: Know your requirements when you come to these guys, and if you don't, ask them for help defining them. Although you may need put the extra time in up front discussing your needs, it will pay off in the long run, because in my view, the purpose of software is to make my job, and the job of my staff, easier. A1 Tracker does the job.

Avantages: The user licensing price point and professional support are the definite pros. Then the flexibility we have to track different construction risks. The consolidation of several software systems has lowered our overall software licensing costs.

Inconvénients: There is a learning curve to understand higher-level administrative functions, but that's the price you pay for flexibility and a complicated business such as ours. There was also a time investment we put in to get up and running.

A1 Tracker is Well Worth the Investment

Publié le 01/07/2016
Heidi C.
Accounting Analyst
Assurance, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Our company invested a significant amount of time comparing different insurance software packages, features, and pricing. We also wanted to get a good feel for how well the A1 Enterprise would support us, we have many diverse needs. Being a unique insurance business, as a third-party administrator, we have many complex insurance billing, renewal, and customer service requirements to meet for different carriers and types of ancillary products. We were not fully prepared, at least at the beginning, for the amount of work involved in researching and selecting the appropriate insurance software system. However, I am really glad we took the time to do so. In the end, we wound up with a system that was totally customized and configured to suit all of our business requirements, and made our day-to-day insurance processing easier to manage. We were struggling with a multitude of systems that did not talk to each other, and found we were able to consolidate virtually all of the systems together into one package with A1 Tracker.

Avantages: Support is consistently reliable, and a fixed budget was provided by A1 before implementation, so there were no surprises.

Inconvénients: I think the cons of any software is the amount of time a company must invest into understanding their own needs to ensure they select the right product. I'm not sure if this would really be a con, because the end result is better than it would have otherwise been.

A-1 Contract Management Software

Publié le 27/06/2016
Ann marie R.
Manager, Administrative Services
Hôpitaux et soins de santé, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The start-up process was went very well. A-1 used our Excel spreadsheet data to customize a software tool that was much easier to manage and navigate than the spreadsheet. A-1 customized the program to fit our contract management needs. Customer service was excellent -- truly very attentive. They go the extra mile to ensure satisfaction. The software for was user friendly and met our needs. Last but not least, the cost was so reasonable. I had shopped around for other contract managment software, and A-1 offered the best value.

Avantages: As requested, the software had all the fields I needed on two screens that I could toggle between. A few tabs were also provided for detail, such as contact information and notes. The program enabled me to set up auto emails reminders for important dates, such as contract expiration dates.

Inconvénients: The software's capabilities extended beyond what I used on a day-to-day basis. I had the ability to customize or use other features. but because I didn't often utilize these options, I had a difficult time recalling how to make choices or navigate through the menu. Fortunately, all it took was a phone call to A-1 customer support, and I received timely help with whatever I needed.

A1 is a Great Company to Work With

Publié le 26/06/2018
Renee L.
Bookkeeper
Assurance, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Much faster efficiency of work, we can submit and generate more claim invoices each day, and see more information about claim status and costs than ever.

Avantages: We implemented A1 Tracker to replace our old claims management software and we are extremely pleased with the outcome. A1 offers far superior claim reporting tools, as well as a claim data entry portal where EVERYTHING we need to input for a claim is all in ONE screen. In our old software we had to go to several different screens to input claim details, which gave us many extra and unnecessary steps that tripled our workload when inputting new claims. A1 Tracker also exports data to our accounting software, allowing us to generate a batch of invoices with a click of a button! This is so much more efficient than what we had before. A1 Tracker also has a nice dashboard, with features we haven't seen before allowing us to see the most important details about claims when we first login. We can see claim costs, appointments, claimant details, and other parties involved in a claim without navigating to different screens. The setup process with A1 was smooth, and VERY user friendly. A technical support person from A1 came out to visit us and walked us through the claim data entry process. We exchanged different ideas and scenarios, and ultimately A1 configured their software based on what our company needed, which was above and beyond what we expected. Since we have started using the new system, A1 has been very responsive to our questions and concerns, and gave us the training and support we needed to adapt to the new system. Requesting support is easy, very responsive.

Inconvénients: If this software had a native mobile app, that would be even better. The user help functions would be easier to use if it was in an online format, it is currently a separate PDF document.

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