Pour qui ?

Therapy and Medical practices who need to send patient bills and insurance claims.

Notes moyennes

26 avis
  • Note globale 2.6 / 5
  • Facilité d'utilisation 3 / 5
  • Service client 2.2 / 5
  • Fonctionnalités 3.1 / 5
  • Rapport qualité-prix 3.1 / 5

Informations sur le produit

  • À partir de 299,00 $US/unique
  • Prix ShrinkRapt¿ Explore, bill for 50 patients, only 99 cents.
  • Version gratuite Oui
  • Essai gratuit Oui
  • Déploiement Installation (Mac)
    Installation (Windows)
  • Formation Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Saner Software
  • http://www.sanersoftware.com
  • Fondé en 1989

En savoir plus sur ShrinkRapt

Patient billing, insurance claims (paper and electronic), notes and scheduling, ShrinkRapt does it all, without monthly fees saving you hundreds or even thousands of dollars. Your purchase can be customized so you only pay for the features you need. After you purchase, you always have access to your information because you own a software license, unlike online programs, where you loose access to your information if you stop paying the monthly fee.

ShrinkRapt - Fonctionnalités

  • Dossiers patients
  • Facturation
  • Gestion de cabinet
  • Gestion des assurances
  • Gestion des plans de soins
  • Gestion des évaluations
  • Inscription de patients
  • Planification des patients
  • Suivi de la progression
  • Avis de versement
  • Clôture de réclamations
  • Devis
  • Gestion de cabinet
  • Gestion des demandes de paiement
  • Gestion des réclamations
  • Historique des factures
  • Saisie de codes et de frais
  • Suivi de la conformité
  • Tableau de bord personnalisable
  • Vérification des assurances
  • Conforme HIPAA
  • Dossier médical informatisé et partagé
  • Dossiers patients
  • Facturation des patients
  • Gestion des réclamations
  • Gestion des stocks
  • Inscription de patients
  • Planification des médecins
  • Planification des patients
  • Portail des patients
  • Prescription électronique
  • Prise en charge de plusieurs bureaux
  • Prise en charge de plusieurs médecins
  • Vérification de l'admissibilité à l'assurance
  • Emplacements multiples
  • Facturation
  • Gestion de cabinet
  • Gestion des assurances
  • Gestion des exercices
  • Gestion des rendez-vous
  • Notes sur l'évolution
  • Plans de traitement
  • Suivi des activités
  • Évaluations
  • Facturation
  • Gestion des assurances
  • Gestion des plans de soins
  • Gestion des évaluations
  • Notes SOAP
  • Planification des patients
  • Suivi de la progression
  • Cabinet d'un seul praticien
  • Cabinet de plusieurs praticiens
  • Dossier médical informatisé et partagé
  • Facturation médicale
  • Gestion des employés
  • Gestion des réclamations
  • Patient hospitalisé/résident
  • Planification des rendez-vous
  • Plans de traitement
  • Portail libre-service
  • Prescription électronique
  • Rappels de rendez-vous
  • Suivi de la conformité
  • Évaluations initiales

Avis les plus utiles sur ShrinkRapt

Simple, not perfect but when compared to other software just a bit pricey. Fits my solo practice.

Publié le 16/05/2017
Mel B.
Psychotherapist
Psychologie, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Running my own practice and doing it all SR makes billing for my small solo practice easy and fast.

Avantages: Simple to use, good continuity moving through the functions. Latest ver 9.0 big improvement over what I've used for 10+ yrs. Switching screens is easy as clicking the tabs. Software integration removes redundancy. Emailing with tech support not perfect but have found their tech knowledgeable, patient and easy to work with, never had to wait for more than overnight for help. I use ST daily and it's become easy that it's like second hand.

Inconvénients: Through all my years using SR my experience with the developer has not been good. There is a learning curve with SR but once accomplished you don't have to deal with him. Insurance processing leaning toward the company affiliated doesn't help me much. I can keep going but my 30 years experience working with computers has taught me there is no perfect system.

Still going strong!

Publié le 18/05/2017
Scott B.
Psychiatrist
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Easy to use, streamlined billing software. Great customer support. Fairly priced

Avantages: I have been using ShrinkRapt for over 20 years. I first purchased it because it was the only mental health billing software that worked on a Mac. I'm a solo practitioner and have been using it successfully since then. I've found that Mike, the founder, has been very responsive in answering my questions. I haven't had any need to shop around, but I suspect that the price of Shrinkrapt is low compared to other vendors out there.

Inconvénients: There are a few bugs that have come up, but nothing that can't be fixed. Every time I've had problems with my large data file, Mike has been able to help me figure it out

Poor Support Experience, Bad UX, Complicated Upgrade Process, Stay Away. 0 stars if I could.

Publié le 02/06/2018
Utilisateur vérifié
President, Founder and Virtual CIO
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
1/5
Note globale
1 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
1 / 5
Support client
1 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Nothing really -- thought I guess it did serve to help my mom do her therapy billing for many years when it worked. so that's something.

Inconvénients: The single worst thing about Shrinkrapt is the non-existent support experience and the owner's lack of empathy for his customers. My mother used this software for many years in her private therapy practice, and every year or so we'd experience a new crisis with a corrupted data file, failed upgrade or other data-disaster that would cause weeks of frustration, lack of productivity for my mother and nothing but vague e-mails and poor documentation from their e-mail-only support. No basic customer service like empathy or apology, no offer for a phone call or remote session. Just e-mail responses suggesting things we'd already tried. Last week, we upgraded our Mac OS and couldn't find a year worth of data. Mind you, we have THREE COMPLETE AND CURRENT BACKUPS OF OUR ENTIRE SYSTEM. But when we couldn't figure out how to find the data file within our backups, our multiple requests for a phone call were ignored, and the owner sent an unempathetic e-mail implying that we had no backups so our data was gone. I am the owner of an I.T business and myself and my techs put about 15 hours into trying to get my mom's data back, but, just like many others on this forum, our data was never located and my mom is moving onto a simpler and more modern system. I'm happy to say we've finally stopped using Shrinkrapt - hopefully this review saves someone else the troubles we've been through!

Réponse de l'éditeur

envoyé par Saner Software le 05/06/2018

As we explained to you in multiple emails, the ShrinkRapt data file has a .4dd extension. To locate the data file, you simply need to search for files with a .4dd extension, which takes minutes, as we show in this three minute video on our YouTube channel.

https://www.youtube.com/watch?v=h9ELwIZxSYU&t=9s

Long time user. Now to be a former user.

Publié le 20/10/2016
Susan S.
MD
Psychologie, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
2/5
Note globale
2 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
1 / 5
Support client
2 / 5
Rapport qualité-prix

Commentaires: I have used SR on a Mac OC since early 90's. It has always be very basic which was fine for my needs (solo MD). All updates have been nightmares. I recently attempted to update to 9.0. DISASTER! My old 7.1 was not working well; Sierra was going to make that worse. So I bought the new system as their Facebook page said 9.0 was operational with Sierra. the update almost destroyed my data. It took my husband hours and the use of an old mac that had an older OS to work. I requested tech support during all of this. I got one line emails and no more than one per day (except after I fixed the problem and they knew I knew they'd screwed up. Then I got a lot of action.) My final communication with them amounted to the owner/developer telling me it was my fault because Sierra was a new OS and it was unreasonable for me to expect no problems (so why sell something that's not ready for market?). They also told me "hundreds of people" were successfully using SR on Sierra (Huh? Why did it work for them and not me?) Note, although I had just downloaded Sierra, SR 9.0 had been available for about six months.
I'm one of those people who keeps applying duct tape, or virtual duct tape, until the the flaws in a system should be clear to a 3 year old. I realize now I should have thrown in the towel when the new CPT codes were released.
Back in the late 90's I had a patient who was a data management engineer at a major credit company, Experion I believe. He warned me that the base data management software that SR is built on was the type of non-standard system that would eventually not be supported nor used by other software developers. This seems to be exactly what has happened. It's a dinosaur.
In my opinion, no one should be buying SR 9.0 unless they've already been using it and don't want to go through the headaches of converting to a new system. If you are one of those people, you need to start working on your escape plan now; it's only a matter of time.

Avantages: Very basic.

Inconvénients: See my review. One major problem that's always been annoying is that you can only print out one note per sheet of paper. AND you have to click into and out of several windows to print each note. No mass note printing is available. Huge wast of time and paper.

Overall, the program functions well. Tech support is great when I have a problem

Publié le 18/05/2017
Jo L.
Office Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: It is easy to use. I like the main page where I can scroll down and see all the names and the date of the last visit and patient balance, a feature that is very useful. I love having the tech support as needed.

Inconvénients: Sometimes the program has a math issue (usually a penny). I would like to see the insurance payment page a little more user friendly. I have seen issues where the payment doesn't always record within the program although it may show on the sessions page. This seems to happen mostly with secondary insurance. When I click on "add", I may get too many dates, although they were already processed.

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