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Description de ASAP
Designed from decades of insights from educators in afterschool programs, school districts, universities and private instruction, ASAP makes classroom management simpler and easier. Handle registrations, schedules, communications, payments and more from one central web portal. Simplify your workflows, gain control over financials and give your students - as well as your staff - a more manageable experience.
Qui utilise ASAP ?
ASAP est particulièrement adapté aux programmes et aux écoles gérant une combinaison de cours, de leçons et de camps payants, qui cherchent à en simplifier la gestion grâce à un système simple et consolidé.
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Easy to use, once trained
Commentaires : We’re a new institution and with that comes a lot of new inventory. ASAP provided and easy to use solution that helped us track all of our inventory and customize the way we organize It.
Avantages :
Makes it easy to organize and sort inventory. Very intuitive. Works the way it feels like it should.
Inconvénients :
No major complaints, but there is a short learning curve. Don’t skimp on the training.
Swim lesson management
Commentaires : ASAP has been a huge benefit to my company. It has saved us countless manpower hours, stress and telephone lines needed. I was able to go from receiving about 200 incoming phone calls per day for swim lesson registration to about 20, thanks to the use of ASAP.
Avantages :
My company uses ASAP in order to manage swim lesson registration across multiple locations throughout the Greater Houston area. Through some custom programming the staff at ASA were able to tweak their software to streamline participants into the registration for only their pool, and keep all other locations hidden, to eliminate confusion. The support staff at ASA are very fast to respond and are tireless in their efforts to solve any problems that occur. So far, those problems have been the result of user errors, which the team has helped fix as needed. With a web-based registration system, I have complete access from any location I am at so I can constantly make updates and changes to any registrations on the spot. The program features for ASAP are detailed and can give you as much information as you need in a variety of packages.
Inconvénients :
While I really love using ASAP for my registration needs, it does have some limitations right now. The software is constantly being updated and improved though, so I don't expect these limitations to stick around for long. A drawback is that while you can send email through ASAP to your program participants, staff, etc, it uses a web-based email that doesn't store the sent messages. I would like to see an interface that ties into the email system set up on the user's computer, such as Outlook or Thunderbird, which would allow the email sender to store the messages for reference purposes. Lastly, the only other drawback I've come across is that the system is not fully functional on a BlackBerry or other smart phones. You can get fairly detailed, but cannot get down into the class detail to view individual participants.
Very buggy
Commentaires : We regret buying into this system. There have been improvements to our registration process, but not enough benefit to overcome the frustrations.
Avantages :
Once you understand its structure, there are some helpful shortcuts, for example, copying repeated classes.
Inconvénients :
User interface is flat and uninteresting with limited customization. Pages don't load, we spend a lot of time waiting for the software. Need to constantly switch between old and new versions to be able to create a class or run reports - some functions work in the old version, some in the new. Reports are not customizable. Teacher app doesn't work. Random things don't work, like some student emails don't show up in rosters, dates or times will revert to defaults, attachments don't send with group emails, etc. Auto emails are often wrong (sent with no greeting, containing field name instead of information, billing donors instead of thanking them) Some of the help techs are very dismissive and very unhelpful. Some are fine, but it's very frustrating to get one that lets you know your issue is unimportant. Donor management is awful. Don't use this for donations. We invested a lot of time in training and transferring data, so we are very invested in this software. We did a lot of research before choosing it, and had planned to use this for the foreseeable future. However, it is so frustrating that we are exploring other options, even though it will be annoying to our students and families to switch.
Very Happy with ASAP
Commentaires : We are so very happy with the results from our new ASAP childcare program. From the start, our training associate Shelley Mossman has been a fabulous instructor. She met with us and took notes on our company's wants and needs, she listened carefully to what we expected from our program. She then walked us through setting up a childcare care program that worked for all of our needs. When we ran into issues, she met with ASAP programmers to fix all existing problems. We launched our new Summer Camp online registration with out a hitch. In the passed we spent hours data basing each and every student. With ASAP, all that work is illuminated. Families register themselves and input all necessary information or the registration will not be completed. After the success of our summer camps, Shelley continued our training to set up a Before School/After School registration. Again, the launch of this registration process was almost flawless. We did run into a few snags, but Shelley worked diligently to have the issues fixed. Again, ASAP saved us from hours of data basing. Our new online system is easy to use and very flexible to make simple schedule changes. We are very happy with the outcome of our online programing provided by ASAP. We are also extremely impressed with how they take their clients requests and constantly strive to improve their programing. We would absolutely recommend ASAP.
Avantages :
Easy to use. Clients input all information on their own.
Inconvénients :
If a client starts an account, they are not forced to fill out all information if they do not purchase at that time. The recurring billing invoices need to state the date of services.
Great Enrollment System for Vocational Schools
Commentaires : Prior to switching to ASAP our organization used a clunky old Access database that forever had problems. Though switching to ASAP had a bit of learning curve from that, it has been amazingly helpful overall. I love that we can track credits, attendance, class completions, etc. all from one spot. We run transaction & invoice reports weekly to keep up on our metrics. Instructors or admin staff can leave notes in the student's account so we know why something was done outside normal policy/why someone didn't complete a class/etc. Love ASAP!
Avantages :
- web-based - pricing - staff education at the beginning of implementation - attendance, credit tracking, course completions -online student registration self-sufficient
Inconvénients :
- some features irrelevant to our adult learners like - family accounts, after school pick up, etc.
