Pour qui ?

onePOS is a restaurant hospitality software solution that provides full and quick service to staff members in the restaurant, bar and resort market places

Notes moyennes

8 avis
  • Note globale 3.2 / 5
  • Facilité d'utilisation 3.9 / 5
  • Service client 3.4 / 5
  • Fonctionnalités 3.2 / 5
  • Rapport qualité-prix 3 / 5

Informations sur le produit

  • À partir de 1 200,00 $US/unique
  • Version gratuite Non
  • Déploiement Installation (Windows)
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • onePOS
  • http://www.onepos.com/

En savoir plus sur onePOS

Turn-key solutions for restaurants which leverage our knowledge of the restaurant industry and ability to adapt to industry standards.

onePOS - Fonctionnalités

  • Accès mobile
  • Carte de fidélité
  • Commande en ligne
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des conseils
  • Gestion des livraisons
  • Gestion des stocks
  • Partage de l'addition
  • Rapports et analyses
  • Vérifications distinctes
  • Comptabilité intégrée
  • Facturation
  • Gestion de table
  • Gestion des cuisines
  • Gestion des employés
  • Gestion des listes d'attente
  • Gestion des menus
  • Gestion des réservations
  • Gestion des stocks
  • Point de vente (PDV)
  • Rapports et analyses

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Avis les plus utiles sur onePOS

OnePOS Software very good.....Reseller stay away

Publié le 26/02/2019
Brad B.
Owner
Restaurants, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
1 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Software good, reseller not so good.

Avantages: The software effectively ran our restaurant for 8 or so years. Good reports, up time was good, handled multiple bartenders very well.

Inconvénients: The re-seller of the software, 24x7 Hospitality has left a bad taste in my mouth. They helped us convert to EMV and took payment via check and via EFT, effectively a double payment. They indicated that we would receive a credit on our annual software maintenance renewal when that time came...the following autumn. We decided, after eight years of using the software, to make a change and use a different POS system for various reasons prior to receiving the aforementioned credit. 24x7 Hospitality has refused to respond to a single e-mail ( I have sent five or six) regarding the credit. I have asked in multiple e-mails for a reason why they've chosen not to provide the credit back to me and they have not responded to those either. This is not a way to do business and no way to treat a loyal customer for eight years who decided to change platforms. Extremely disappointed.

Great system. Reliable, Easy to train and use

Publié le 05/03/2018
Lance L.
Director or Special Projects
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: The software is complex enough to do all of the things that we require of a sophisticated POS yet easy to use and learn. It has great time clock and scheduling with and app for employees. Great manager phone app also. Gift cards, loyalty system and the ability to manage data in the cloud. System is store based with cloud features.

Inconvénients: With complex needs comes complex programming. While this is the easiest system I have found it still requires some skill to create the database when you have multiple kitchens, kitchen display and online ordering. As a plus, while all of the elements part of the system there are no clunky interfaces and multiple help desk problems.

Very Easy system to learn and they add features all the time

Publié le 15/05/2018
Jason Z.
Application Administrator
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Avantages: A server could be trained in minutes for any basic functionality and anything beyond is just a few minutes more.

Inconvénients: I didn't really have any cons, I thought it was a well thought out product and implementing happy hour was a breeze

decent functionality but limited by overlapping on mapping which causes problems

Publié le 02/02/2018
Kelly M.
bartender
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
1/5
Note globale
2 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
Support client
1 / 5
Rapport qualité-prix

Avantages: back of house screens provide tabs for mapping which is helpful in seeing the bigger picture. Reflective of how this company and product work.

Inconvénients: system fails A LOT. ease of use is not enough to make up for the constant changes to settings that aren't made in house and need tech support to resolve, which seems like a product built to fail to make money on problem solving

THE BEST POS SYSTEM AND SUPPORT IN FLORIDA

Publié le 02/06/2016
Lisa W.
Owner
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
Fonctionnalités
5 / 5
Support client
Rapport qualité-prix

Commentaires: The Guys here in South Florida are absolutely the best. We installed 4 new Terminals in our new relocated Bar and love it. Their Support and Software upgrades are very affordable. We paid $995 for Remote support 24/7 and $700 for Upgrades for the entire year. We can call them anytime and they answer them immediately or return them very quickly. The Software never has issues and can do everything that we ask of it. If a computer has a problem, they pick it up and give us a temporary computer to use until it gets repaired. All we pay is for their labor to pick it up send it out and bring it back an install it which they explained in the beginning is not covered by the computer company. We have had issues where had power surges and a computer did not turn back on, the repair was covered under warranty but not the parts which is to be expected

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