Qui utilise onePOS ?

onePOS is a restaurant hospitality software solution that provides full and quick service to staff members in the restaurant, bar and resort market places

Description de onePOS

Turn-key solutions for restaurants which leverage our knowledge of the restaurant industry and ability to adapt to industry standards.

Informations sur onePOS

onePOS

http://www.onepos.com/

Prix de onePOS

onePOS n'est pas disponible en version gratuite. La version payante de onePOS est disponible à partir de 1 200,00 $US/unique.

À partir de

1 200,00 $US/unique

Version gratuite

Non

Déploiement

Installation (Windows)

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

onePOS - Fonctionnalités

Logiciels de caisse pour restaurants
Accès mobile
Carte de fidélité
Commande en ligne
Gestion de table
Gestion des cartes cadeaux
Gestion des conseils
Gestion des livraisons
Gestion des stocks
Partage de l'addition
Rapports et analyses
Vérifications distinctes
Comptabilité intégrée
Facturation
Gestion de table
Gestion des cuisines
Gestion des employés
Gestion des listes d'attente
Gestion des menus
Gestion des réservations
Gestion des stocks
Point de vente (PDV)
Rapports et analyses

Avis sur onePOS

Afficher 5 avis sur 9

Note globale
3,3/5
Facilité d'utilisation
3,8/5
Service client
3,4/5
Fonctionnalités
3,3/5
Rapport qualité-prix
3/5
Lance L.
Director or Special Projects
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 05/03/2018

"Great system. Reliable, Easy to train and use"

Avantages: The software is complex enough to do all of the things that we require of a sophisticated POS yet easy to use and learn. It has great time clock and scheduling with and app for employees. Great manager phone app also. Gift cards, loyalty system and the ability to manage data in the cloud. System is store based with cloud features.

Inconvénients: With complex needs comes complex programming. While this is the easiest system I have found it still requires some skill to create the database when you have multiple kitchens, kitchen display and online ordering. As a plus, while all of the elements part of the system there are no clunky interfaces and multiple help desk problems.

  • Provenance de l'utilisateur 
  • Publié le 05/03/2018
Brad B.
Owner
Restaurants, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 26/02/2019

"OnePOS Software very good.....Reseller stay away"

Commentaires: Software good, reseller not so good.

Avantages: The software effectively ran our restaurant for 8 or so years. Good reports, up time was good, handled multiple bartenders very well.

Inconvénients: The re-seller of the software, 24x7 Hospitality has left a bad taste in my mouth. They helped us convert to EMV and took payment via check and via EFT, effectively a double payment. They indicated that we would receive a credit on our annual software maintenance renewal when that time came...the following autumn. We decided, after eight years of using the software, to make a change and use a different POS system for various reasons prior to receiving the aforementioned credit. 24x7 Hospitality has refused to respond to a single e-mail ( I have sent five or six) regarding the credit. I have asked in multiple e-mails for a reason why they've chosen not to provide the credit back to me and they have not responded to those either. This is not a way to do business and no way to treat a loyal customer for eight years who decided to change platforms. Extremely disappointed.

  • Provenance de l'utilisateur 
  • Publié le 26/02/2019
Kelly M.
bartender
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    1/5
  • Support client
    Sans note
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 02/02/2018

"decent functionality but limited by overlapping on mapping which causes problems"

Avantages: back of house screens provide tabs for mapping which is helpful in seeing the bigger picture. Reflective of how this company and product work.

Inconvénients: system fails A LOT. ease of use is not enough to make up for the constant changes to settings that aren't made in house and need tech support to resolve, which seems like a product built to fail to make money on problem solving

  • Provenance de l'utilisateur 
  • Publié le 02/02/2018
Ryan M.
General Manager
Restaurants, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 19/02/2020

"Observations"

Commentaires: It works well enough for what we need. I still prefer this over Aloha but sometimes seems to lack the stability of something like digital dining.

Avantages: I like the option of having a delayed send button. It is most helpful for my team when they need to fire the next course but the table might not be quite ready yet. This can sometimes save the waitstaff an extra trip or help prevent them from forgetting as they are able to do it while performing other operations at the POS terminal

Inconvénients: The back office can be a little aggravating. For example, If I want to put items in all capital letters I should be able to do so. Setting up tables on the dining area can be cumbersome as the alignment on the terminals doesn't always appear as it does in back office. We have had issues before that the POS terminals seem to revert back to days old menu items. That said, we haven't encountered this for some time now. We sometimes have issues with the cover count reporting where one servers covers will be extremely high, even when the initial guest count has been entered correctly. It appears the issue may be with splitting check, merging checks or transferring checks

  • Provenance de l'utilisateur 
  • Publié le 19/02/2020
Jason Z.
Application Administrator
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 15/05/2018

"Very Easy system to learn and they add features all the time"

Avantages: A server could be trained in minutes for any basic functionality and anything beyond is just a few minutes more.

Inconvénients: I didn't really have any cons, I thought it was a well thought out product and implementing happy hour was a breeze

  • Provenance de l'utilisateur 
  • Publié le 15/05/2018