Mitchell RepairCenter
Description de Mitchell RepairCenter
RepairCenter représente une nouvelle catégorie de solutions logicielle. L'espace de travail de RepairCenter permet aux ateliers de se concentrer sur le dépassement des attentes de leurs clients en se concentrant sur les domaines d'activité suivants : suivi des opportunités, gestion financière, gestion de l'expérience client, gestion des procédures de réparation, gestion de la production, gestion des pièces détachées, contrôle du travail et création de devis. Mitchell a réuni la gestion des réparations, la gestion de l'expérience client et la gestion d'entreprise.
Qui utilise Mitchell RepairCenter ?
Solution de gestion d'atelier sur site qui aide les entreprises de réparation à gérer le prix des pièces, le suivi des ventes et du marketing, le coût des travaux, la planification, etc.
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Mitchell RepairCenter
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Avis sur Mitchell RepairCenter
Ryan
best software for everything you need auto repair related
Commentaires : A+ from me, i cant ask for anything better... well maybe the cost :)
Avantages :
the ease, the detailed illustrations, the ability to look up time for repair work, and the ability to get the right parts for my customers
Inconvénients :
i think there is nothing i can complain about, Mitchell has always dome me right, when i was in a pinch
john a
product finding
Commentaires : pretty good seems most repair information systems are of the same platform.i really would like to see something different .similar to an ai system which I thin would revolutionize the repair industry
Avantages :
I found that I had to jump thru too many hoops to find parts location.way too long to do simple things
Inconvénients :
parts locator function .it would take me way too much time to locate certain items on vehicles.on a very busy day
Denisse
Horrible customer service
Commentaires : I was able to write estimates.
Avantages :
Ultramate, which is their estimating software, is the only product I have enjoyed using. However, the price you pay is way too high as any function you add is considered an add-on and will cost more money.
Inconvénients :
The price is way too high and and getting out of a contract is impossible even if the product or add on was horrible. It won't matter that their management system is hard to use and there are way better ones out there. All of their systems are supposed to work together and make things easier for shops, but they don't and will cause more wasted time and headaches. Their customer service starts out great with the sales team, but once they get you to sign their contracts and you are unhappy with a product things take a turn. We have spent hundreds of dollars on software that we do not even use and their customer service is not helpful when they say there is nothing you can do about it because you signed a contract. Trust me, I wish I would have known there is better software out there.
Andrew
Mitchel
Commentaires : Will continue to use them for a long time to come
Avantages :
Their ability to look up any vehicle. Very convenient
Inconvénients :
The pricing I believe is slightly high. But worth it
Alex
So, here's the truth.
Commentaires : We only have Mitchell software, because of our DRP and Certification relationships. Customer service is typically good at picking up and speaking with, but the solutions are usually, "give it time and try again later". If I didn't need Mitchell for our DRP or OE Certifications, I would not have the software.
Avantages :
Compared to it's larger competitor, I feel it is more polished. I like the provided diagrams, and the overall ease of use.
Inconvénients :
Labor times vary between it's larger competitor, and it is almost always less time in Mitchell (not a good thing). There are many times that in the middle of building an estimate, the program will close, and everything you've been working on is deleted/gone.
