Qmarkets

Innovation Driver

Commentaires : Collecting ideas to create new product and services or to optimize business processes was spread all over the company and its subsidiaries. Trying to create an innovation process, never came to an end, until we evaluated software for this purpose.
Qmarkets Ideate allowed to centralize the innovation management very easy.

Avantages :

We like the predefined workflows and the transparency of the overall process very much. Configuration is easy and we can provide a great usability to all our employees. The support is excellent!

Inconvénients :

We would like more campaign related flexibility in term defining forms. The translation tool could be much better. Auto translation is nice, but not 100% correctly. Qmarkets should design an easy to use overall reporting tool, because not all of our reporting needs are met.

Qmarkets Idea Management- more important than ever to enable virtual collaboration

Commentaires : Qmarkets, through the support engineer they provide to us, is a rare vendor. 1) At the start-- They remain committed to helping you to realize the abilities of the software as your innovative culture grows along with it (or, grows INTO it!). Some of the features in their software (such as reporting and analytics) give you ideas of how the software can give your management insights about roadblocks to innovation, for example. 2) During your use-- Qmarkets does not let you down when trouble happens. If something happens you did not intend in the course of you using the software, Qmarkets engages quickly to help you to get things back to normal. 3) Future needs-- Qmarkets has a site where you can upload *your* ideas for features you would like to see in future releases in a specific, way-- inviting their other client companies to "vote up" your request. Qmarkets likes to invite customers to share best practices and will make time to give you previews about where future releases will provide.

Avantages :

You don't have to have your innovation strategy completely thought-out before you can get immediate benefits from Qmarkets Idea Management. In face, the software helps you to powerfully engage collaboration among stakeholders and experts in growing a culture of innovation in your company. In this time of pandemic, with much of our engineering staff being a virtual workforce, I am glad we have this product to enable aggressive virtual collaboration-- including running campaigns for mitigating the effects of COVID-19 beyond Ford Motor Company to the general public.

Inconvénients :

This is not a "con," more of an advisory that the software enables top-down and bottom-up engagement of vision (from the top) and needs/opportunities (from the bottom). It would be a palliative to expect Qmarkets software to create innovation-- it is a powerful tool for the implementation of a strategy for enabling innovation.

Great platform and superb customer support

Avantages :

As administrator I like the amount of customization available in the platform. It is natural that the more customization, the more there is to learn about the platform but once you know what you need to, it supercharges what you can achieve through it. Our customer success manager is available to show us how to do something and share best practice. Having worked with and implemented several idea management platforms, this is my best experience to date. Integration was seamless with no issues. Great product.

Inconvénients :

It is hard to point our anything that is missing at this price point. It is also too early on to say what might be missing - having run several campaigns already we have not identified any limitations and QMarkets is always keen to help or develop solutions to any issues or ideas we have.

Well crafted Idea Management Software for a competitive price

Commentaires : Qmarkets Idea Management helped us to cement innovation management as one of esolva's main pillars. The regular campaigns engage our staff and help foster a community.

Avantages :

The software offers a high level aus automation which makes it much easier for campaign managers to do their job. Old ideas can easily be found again and new ideas are automatically compared to old ones which is a very convenient feature.

Inconvénients :

From a management point of view it's not always obvious what the implications of some actions are. A better documentation for campaign managers would already go a long way. Lot's of features are there but a bit hidden.

QIdeate - Powerful Platform for Open Innovation

Commentaires : QMarkets has been a very supportive vendor who cares about the results their customers get from their platform. They are also very accommodating for integrations and have had a lot of patience working with a large corporation going through changes which made our implementations harder and more time consuming to manage. Highly recommend their account management and customer service organizations.

Avantages :

I like how configurable the backend is. Most platforms don't provide access to configuration tools, but QMarkets does. I haven't run into a use case or feature that hasn't been able to be supported by QIdeate.

Inconvénients :

The UI for general users could be more intuitive and campaigns could be more feature rich with regard to things like campaign presentation as well as collaboration and team formation. QMarkets defines collaboration as commenting and voting whereas we view collaboration as working together to make ideas stronger. We would like to see more of the latter.