Claromentis

Claromentis

par Claromentis

Qui utilise Claromentis ?

Les entreprises de toutes tailles et de tous secteurs travaillent plus intelligemment grâce à ce logiciel intranet. Destiné aux start-up, PME et multinationales dans des secteurs tels que la finance, la santé, l'éducation et les organismes à but non lucratif.

Description de Claromentis

Donnez au personnel un environnement de travail dans lequel il se sent bien avec ce logiciel intranet esthétique et riche en fonctionnalités. Découvrez une solution logicielle intranet qui se démarque de la concurrence en offrant à votre organisation un guichet unique pour le partage d'informations, la productivité, la mise en relation du personnel et la collaboration. Bénéficiez de 20 ans d'expertise en intranet : l'éditeur a créé, conçu et déployé des intranets pour venir en aide à des organisations mondiales de toutes tailles et de tous secteurs.

Informations sur Claromentis

Claromentis

http://www.claromentis.com

Fondé en 1998

Prix de Claromentis

Claromentis n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Claromentis est disponible à partir de 3,00 $US/mois.

À partir de

3,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Claromentis - Fonctionnalités

Logiciels de digital workplace
Chat et messagerie
Enquêtes et feedback
Fil d'activités et d'actualités
Gestion de contenu
Gestion des calendriers
Gestion des connaissances
Gestion des documents
Gestion des tâches
Partage des fichiers
Répertoire d'employés
Chat en temps réel
Collaboration
Gestion de contenu
Gestion des documents
Partage des fichiers
Recherche
Blogs
Discussions et forums
Fil d'activités et d'actualités
Gestion de contenu
Gestion de la base de connaissances
Gestion des calendriers
Gestion des stratégies
Recherche
Wiki

Avis sur Claromentis

Afficher 5 avis sur 22

Note globale
4,5/5
Facilité d'utilisation
4,3/5
Service client
4,8/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,7/5
Nicholas R.
IT Operations Manager
Automobile, 501-1 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/03/2018

"An amazing product at a reasonable price, what could be better than that?"

Commentaires: A company wide communication platform that has helped to simplify tons of daily tasks such as training, reporting, and communication with our team on important issues.

Avantages: The intranet looks great and has a lot of features right out of the box. No modules and features that cost extra money. Whether hosted or with an in-house server, the cost is very reasonable. A lot of other companies like to nickle and dime you for every little feature and we love that Claromentis is no nonsense when it comes to their pricing. The permission controls are very granular and with a clear company structure, each user's experience could be tailored specifically to them. These features just get better and better too with each update. The updates are not too frequent, but they always bring noticeable changes at no extra charge (hosted platform). The support is very helpful, usually responding to issues or changes within 24 hours (emergencies even faster). As far as down-time goes, we have experienced none (other than for updates) with the hosted platform and I can't explain how nice it is not to have to worry about that. Their e-learning module is great and has significantly helped to streamline our training. New employees can be hired and their new hire training immediately sent to them as soon as they log into the intranet, no manager intervention required. The Infocapture module is great for getting rid of complicated Excel sheets that are emailed back and forth. Overall, it's an amazing product at a reasonable price!

Inconvénients: First off I'd like to say these aren't necessarily cons, just things that could make the platform even greater than it already is. Sometimes it can be difficult to navigate through all the different features, but that can be managed by turning off the things your company won't be using. Some admin features you think would all be in one place, are scattered around in a couple different areas which can cause confusion. Some examples would be settings or permissions on an e-learning course that are not editable from the admin panel. I sometimes find myself clicking to the admin panel out of habit, only to realize the settings that I want to change are within the course itself. No IP-Whitelisting control features. If there was a way to create lists of IP's (and a section for IP's not listed) and assign modules or users to the various lists in the admin panel, it would be awesome. This would allow for greater control over what the users have access to at different locations. Think full access while on-site at work, and only schedules while at home. Infocapture (their form system) is lacking some features that could be nice, such as being able to compare multiple entries, or set global calculations that would take into account specific entries. Think if a store entered their sales numbers every day, could we see what their average or max sales numbers were. Currently you can not.

  • Provenance de l'utilisateur 
  • Publié le 21/03/2018
Tori W.
Marketing Executive
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 23/07/2019

"A comprehensive system in a truly customisable platform."

Avantages: We use Claromentis as our central communication and collaboration tool to allow our employees from across the country, both office-based and remote workers, to remain in contact on the go. It enables us to communicate key company announcements to everyone, in the same way, at the same time and it allows us to collaborate on projects seamlessly, remaining in contact with one another where ever we are. Claromentis centralises everything we do as a business, from helping us manage key processes, organise and monitor our company documents and policies to allowing us to share news, announcements and collaborate on projects. The possibilities within Claromentis are truly endless, allowing you to build a unique digital workspace which fits your businesses needs perfectly; the scope of different features it offers is fantastic. We have been using Claromentis for six months and have already seen the great impact it has had on our operations, and we still have areas to uncover!

Inconvénients: For us, inter-app alerts are difficult to follow. There are so many moving parts to Claromentis and the @mention feature works great in some areas, but not in others; it doesn't always trigger a notification to the mentioned individual. This makes it difficult to keep on track of communication happening within the different apps which make up Claromentis. There is also not currently a desktop or tablet app, which if available would bring the digital workspace into its own and separate it from a web application. However, those things being said, the pros and the benefits Claromentis has brought to our organisation and the way we work speak volumes and far outweigh the cons, which hopefully in time will no longer exist.

  • Provenance de l'utilisateur 
  • Publié le 23/07/2019
Utilisateur vérifié
Digital Marketing Executive
Assurance, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 06/11/2018

"Our version is outdated so that may be why we have some negative feelings towards this platform"

Commentaires: Customer service excellent, final product could do with improving.

Avantages: At the end of the day the system does what we want it to do - communicate internally to all staff and stakeholders across the business. Customer support has always been excellent.

Inconvénients: I believe that the version of this intranet that we currently use is outdated, which is probably negatively impacting our experience. All the features just seem so old and bland. Everything could do with a improving from page templates to themes and designs.

Réponse de l'éditeur

envoyé par Claromentis le 13/11/2018

Hello,

Thank you for your review - we're sorry to hear that your experience with the product hasn't been 100% positive, but we're so glad that you're happy with our customer service team - I've passed on your feedback to them.

You mention that you're on an outdated version of our system. We want to ensure you get the most out of your intranet software, and the latest version of Claromentis contains loads of exciting new features - I encourage you to get in touch with your dedicated project manager, or email us at marketing@claromentis.com, so that we can arrange an upgrade for you. Upgrades are included in your Support and Maintenance contract, so please do make good use of this service!

We look forward to working with you on an upgrade soon.

Best,
Claromentis Marketing

  • Provenance de l'utilisateur 
  • Publié le 06/11/2018
Ernesto S.
IT Manager
Matières plastiques, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 03/04/2019

"Team Work"

Commentaires: Our overall experience with Claromentis has been outstanding: The main reason behind this is the fact that the company is setup to work with customers closely and perform critical tasks and services which were fundamental to us as a small business:
** initial training:
The claromentis team provided us with plenty of time of training directly with their service reps and engineers to ensure that as administrators we fully understood the platform
**** Customizations****
As expected, we quickly ran into situations where we needed special functionality not present in the standard product. The claromentis team was able to work with us to properly spec out these customizations and achieve them to our full satisfaction. This has been a **fundamental** part of our relationship and an element that we are convinced would have been very difficult to find with other vendors.

Avantages: What we liked most about this software was the ease **and the speed** with which we were able to implement it and get our first workflows online. Because the Claromentis team is set to work closely with a customer in getting their server (we use the on-premise option) up and running, and also carefully train the customer in the use of the different features (we use InfoCapture in particular), they ensure that a customer quickly becomes a success story.

Inconvénients: If we could add anything here would be only the lack of a intelligible output for the infocapture workflow rules. I'm sure at some point the team will add a visualization tool that would allow non-technical users to understand the currently workflows on an infocapture project. The current interface however is very easy to use for system administrators.

  • Provenance de l'utilisateur 
  • Publié le 03/04/2019
Utilisateur vérifié
Head of Communications and Marketing
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/03/2018

"A great, visually appealing platform which does not require content managers to be technical experts"

Commentaires: With this software we improved our communication with our staff and community.

Avantages: The flexibility of the tool is probably its greatest asset. It comes with many great apps (calendar, events, news, blogs, documents, microblogging tool etc.) that you combine during the development phase of your intranet to design the product and UI that will best serve your needs. The layout is really customisable and the designers' team will support you to elaborate a usable homepage which is also visually appealing. The possibility to embed, in different pages or sections, components that are dynamically synchronised with the main apps (calendar, events, news, blogs etc.) allows you to share information in the most appropriate ways with various departments or groups of users, while avoiding multiple posting. The Claromentis team has also been very effective with the custom development we requested, explaining the pros and the cons of each decision and identifying workaround solutions at minimal cost, always in the respect of established deadlines. The support team is really responsive and supportive too.

Inconvénients: Because we requested a high level of customisation, future system upgrades may be more difficult and require more testing. Sometimes I wish also there were less apps, but the functionalities of the core apps would be pushed even further (although the notion of "core apps" is subjective and probably depends on the client's needs)

  • Provenance de l'utilisateur 
  • Publié le 21/03/2018