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Description de IMPAK
IMPAK est une application web 100 % basée sur le cloud et la seule RWA (Responsive Web Application) sur le marché actuel pour le secteur de la gestion des installations. Avec plus de 30 programmes différents, IMPAK couvre tous les aspects des opérations et de la maintenance quotidiennes, avec une mise en page et un flux du programme extrêmement conviviaux. Au cours des 20 dernières années, IMPAK est devenu le logiciel préféré des gestionnaires d'installations et des ingénieurs pour gérer leurs activités quotidiennes. IMPAK, ça fonctionne tout simplement.
Qui utilise IMPAK ?
Gestion de biens et d'installations commerciaux
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Avis sur IMPAK
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Avis classés par taille de l'entreprise (nombre d'employés)
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All emcompasing tool for Property Management functions
Commentaires : Have used for 12 years and the overall growth during that time has been incredible. Originally used mainly as work order tracking for our team, has really grown into so much more and a valuable resource for tracking many items.
Avantages :
Houses everything in one place, from tenant contacts, COI's, Equipment Inventory and Building Inspection reports. Ease of sending out tenant memos, as well as providing score cards for work orders completed. The wealth of information has grown greatly over the years.
Inconvénients :
Updates/upgrades to the software and not always conveyed to the end users. And some features are really useful and have proven to be valuable tools, just wish had known they were there sooner.
Réponse de l'équipe de IMPAK
il y a 6 ans
Thank your for your great review! We're working diligently to update the IMPAK online user guides more promptly once a new feature becomes available. We'll also increase the frequency of our email communications to help keep our customers better informed! We always offer ongoing, free training and consultation for our customers!
Impak Review
Commentaires : We have been using Impak for about 15 years and they continue to improve the system and how we use it. As we have grown the have grown the system to grow with us.
Avantages :
The thing I like the most is it's simplicity. It can be a very powerful tool for Building Management groups and yet it is very easy to implement. I also like the fact that it can be customized to fit our needs and they are not shoehorning us into their program.
Inconvénients :
I would like to see more reporting options.
IMPAK - Survey
Commentaires : Over all IMPAK is a valuable application to have. I have been using IMPAK for many many years.
Avantages :
It's pretty user friendly. Tenants can easily enter and monitor their requests. As I user I find it pretty user friendly in terms of entering and editing work orders. Sending mass communication to the tenants is easy.
Inconvénients :
Finding reports and running reports can be confusing and often times takes longer to navigate that I would prefer. I wish the property dashboard would link to the information it is referring to. For example it shows how many open work orders there are for the property, I wish I could click on that for direct access to those work orders. I also wish that it would save the sent broadcast emails that have been sent in the past.
IMPAK at Bergman
Commentaires : Keeping in touch with our tenants, ensuring that work orders are answered timely and in a professional manner. Help desk has been great as we went from the older system to the newer version
Avantages :
The updates have increased the capabilities of this program - though we haven't even scratched the surface of what we can do.
Inconvénients :
It took our Building Managers a little more time to maneuver their way around the tasks and entries to update/comment
IMPAK Value
Commentaires : The staff is so efficient, knowledagble and responds quickly when a issue arises. It is amazing with the size of staff how responsive they are.
Avantages :
Ease of use, always expanding modules at no extra cost, mobile tech.
Inconvénients :
There are none that I have found. The first generation of the mobile application was not the best, but they have solved that now!
Pros and Cons
Avantages :
Has all the categories necessary for real estate management.
Inconvénients :
to many clicks when making work request and closing out work orders. Would like to be able to choose how many boxes need to be filled. Would like to be able to move files in by click and drag.
Very good work order system
Avantages :
Ease of use, reports capabilities, tracking
Inconvénients :
Re-Assigning technicians to work orders.
