Qui utilise IMPAK ?

Commercial Property and Facility Management

Description de IMPAK

IMPAK is a 100% cloud-based, and the only responsive web application(RWA) on the current market for the facility management industry. Loaded with more than 30 different programs, IMPAK comprehensively covers all aspects of daily operations and maintenance, yet the program layout and flow are extremely user friendly. For the past 20 years, IMPAK has become the hands-down favorite software for facility managers and engineers to manage their daily activities! IMPAK, it simply works!

Informations sur IMPAK

IMPAK

http://www.impaksolutions.com

Fondé en 2000

Prix de IMPAK

IMPAK n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

IMPAK - Fonctionnalités

Logiciels de GMAO
Accès mobile
Facturation
Gestion des clés et des serrures
Gestion des stocks
Gestion des techniciens
Gestion des étalonnages
Maintenance préventive
Suivi de l'historique des services
Biens commerciaux
Gestion de l'espace
Gestion des fournisseurs
Gestion des immobilisations
Gestion des incidents
Gestion des inspections
Gestion des ordres de travail
Gestion des stocks
Gestion des visiteurs
Gestion des équipements
Maintenance préventive
Planification des installations
Planification des salles
Pour écoles
Propriétés résidentielles
Base de données de clients
Création de bons de travail
Devis
Gestion des contrats
Gestion des expéditions
Gestion des stocks
Gestion des tâches
Maintenance préventive
Planification
Rendez-vous récurrents
Routage
Accès mobile
Biens commerciaux
Facturation
Gestion des inspections
Gestion des ordres de travail
Gestion des stocks
Gestion des techniciens
Maintenance prédictive
Maintenance préventive
Planification de la maintenance
Propriétés résidentielles
Rapports et analyses
Suivi de l'historique des services
Suivi des ressources

Avis sur IMPAK

Afficher 5 avis sur 7

Note globale
5/5
Facilité d'utilisation
4,7/5
Service client
5/5
Fonctionnalités
4,9/5
Rapport qualité-prix
4,9/5
Mary S.
Sr. Accounting Assistant
Immobilier commercial, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/11/2018

"All emcompasing tool for Property Management functions"

Commentaires: Have used for 12 years and the overall growth during that time has been incredible. Originally used mainly as work order tracking for our team, has really grown into so much more and a valuable resource for tracking many items.

Avantages: Houses everything in one place, from tenant contacts, COI's, Equipment Inventory and Building Inspection reports. Ease of sending out tenant memos, as well as providing score cards for work orders completed. The wealth of information has grown greatly over the years.

Inconvénients: Updates/upgrades to the software and not always conveyed to the end users. And some features are really useful and have proven to be valuable tools, just wish had known they were there sooner.

Réponse de l'éditeur

envoyé par IMPAK le 21/03/2019

Thank your for your great review! We're working diligently to update the IMPAK online user guides more promptly once a new feature becomes available. We'll also increase the frequency of our email communications to help keep our customers better informed! We always offer ongoing, free training and consultation for our customers!

  • Provenance de l'utilisateur 
  • Publié le 11/11/2018
Michael B.
SVP Director of Building Operations
Immobilier commercial, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/04/2019

"Impak Review"

Commentaires: We have been using Impak for about 15 years and they continue to improve the system and how we use it. As we have grown the have grown the system to grow with us.

Avantages: The thing I like the most is it's simplicity. It can be a very powerful tool for Building Management groups and yet it is very easy to implement. I also like the fact that it can be customized to fit our needs and they are not shoehorning us into their program.

Inconvénients: I would like to see more reporting options.

  • Provenance de l'utilisateur 
  • Publié le 09/04/2019
Angie S.
Property Manager
Immobilier commercial, 10 001+ employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 09/04/2019

"IMPAK - Survey"

Commentaires: Over all IMPAK is a valuable application to have. I have been using IMPAK for many many years.

Avantages: It's pretty user friendly. Tenants can easily enter and monitor their requests. As I user I find it pretty user friendly in terms of entering and editing work orders. Sending mass communication to the tenants is easy.

Inconvénients: Finding reports and running reports can be confusing and often times takes longer to navigate that I would prefer. I wish the property dashboard would link to the information it is referring to. For example it shows how many open work orders there are for the property, I wish I could click on that for direct access to those work orders. I also wish that it would save the sent broadcast emails that have been sent in the past.

  • Provenance de l'utilisateur 
  • Publié le 09/04/2019
Robin a. J.
Senior Property Manager
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/04/2019

"IMPAK at Bergman"

Commentaires: Keeping in touch with our tenants, ensuring that work orders are answered timely and in a professional manner. Help desk has been great as we went from the older system to the newer version

Avantages: The updates have increased the capabilities of this program - though we haven't even scratched the surface of what we can do.

Inconvénients: It took our Building Managers a little more time to maneuver their way around the tasks and entries to update/comment

  • Provenance de l'utilisateur 
  • Publié le 16/04/2019
Clay Y.
Senior Vice President of Operations
Immobilier commercial, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/04/2019

"IMPAK Value"

Commentaires: The staff is so efficient, knowledagble and responds quickly when a issue arises. It is amazing with the size of staff how responsive they are.

Avantages: Ease of use, always expanding modules at no extra cost, mobile tech.

Inconvénients: There are none that I have found. The first generation of the mobile application was not the best, but they have solved that now!

  • Provenance de l'utilisateur 
  • Publié le 09/04/2019