CaterZen

CaterZen

par Restaurant & Catering Systems

Qui utilise CaterZen ?

We are the only platform that serves both off premise and drop-off caterers. Save time, operate more efficiently and grow new and repeat catering sales.

Description de CaterZen

Designed for the needs of off-premise and drop-off caterers: operations, sales & marketing. Unlimited users/events/orders. Create proposals with electronic signature contracts built in, events, BEOs, offer Online Ordering and more. Rapid Order Interface allows easy, single-page event and proposal creation. Drag-and-drop Kitchen Production Reports allows you to build reports that are actually used. Delivery Manager and Uber-like App allows you to quickly route deliveries & thrill clients.

Informations sur CaterZen

Restaurant & Catering Systems

https://www.caterzen.com

Fondé en 2008

Prix de CaterZen

CaterZen est disponible à partir de 129,00 $US/mois. CaterZen n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de CaterZen ci-dessous.

À partir de

129,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

CaterZen - Fonctionnalités

Logiciels pour les traiteurs
Base de données de clients
Facturation
Gestion des banquets
Gestion des calendriers
Gestion des commandes
Gestion des contrats
Gestion des cuisines et des menus
Gestion des devis
Gestion des installations
Gestion des recettes
Gestion des réservations
Gestion des serveurs
Gestion des stocks
Gestion des événements
Étude des coûts

Avis sur CaterZen

Afficher 5 avis sur 54

Note globale
4.8/5
Facilité d'utilisation
4.6/5
Service client
4.8/5
Fonctionnalités
4.5/5
Rapport qualité-prix
4.5/5
Jim N.
Owner
Temps d'utilisation du produit: plus de deux ans
  • Overall Rating
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Likelihood to Recommend
    10/10
  • Provenance de l'utilisateur 
  • Publié le 01/05/2018

"Been a user for many years! Very satisfied!"

Avantages: Makes accounts receivable so much more manageable
Great marketing capabilities.
Customer support if fabulous. Very responsive.
Allowed me to grow my catering business exponentially over the last 8 years!

Inconvénients: No real cons to speak of. Takes a little getting used to in terms of setting up new menu items. But once you get the hang of it, not bad at all.

  • Provenance de l'utilisateur 
  • Publié le 01/05/2018
Nanette M.
VP Operations
Restaurants, 201-500 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Overall Rating
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Likelihood to Recommend
    10/10
  • Provenance de l'utilisateur 
  • Publié le 26/08/2019

"Amazing Product"

Commentaires: This is one of the best "outsourced" experience we have had a company. Their support team is ABSOLUTELY amazing. In addition, they really teach you to be independent with all of the articles and videos they provide when you are trying to do something within the software, but if you get stuck they are there for you - usually within an hour you have an answer,.

Avantages: The best part of CaterZen, initially, is how quickly a company can go from not having a catering system and CRM system to having one. Our company was up and running in 3 weeks. The ease of implementation was incredible, our CEO said - "quickest IT implementation in our company history". Other great features, are that it was able to integrate with our website for guest to order themselves, the prep sheets are perfect for the kitchen operations, and the invoices are clean and easy to read for operations. The driver application is an additional great feature that the guests really appreciate. The CRM and reporting features are excellent and really help you grow your business.

Inconvénients: We have to have patients with feature request, because it has to have value for all end users not just us.

  • Provenance de l'utilisateur 
  • Publié le 26/08/2019
Jacqueline F.
Head Catering and Off-site Events Manager
Temps d'utilisation du produit: 6 à 12 mois
  • Overall Rating
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Likelihood to Recommend
    Unrated
  • Provenance de l'utilisateur 
  • Publié le 08/05/2018

"It is easy to use once you know where everything is. A few functions could be simplified."

Avantages: I like the ease of retaining customer information. We have recently discovered a few features that have made it easier for us to keep notes on addresses and it has been making a huge difference.

Inconvénients: It is hard to search for things if you do not have a client name or invoice number. We have recurring offices that want to look up past orders under another (unknown to them) name or reps that want to look up an office that they haven't been before. The rewards program is also a bit confusing with the voucher system. I am learning it as I go but right now it is all a bit fuzzy.

Réponse de l'éditeur

envoyé par Restaurant Catering Systems le 14/05/2018

Jacqueline - I am not sure if you are familiar with our Venue Manager. It allows you to set up delivery locations used by multiple clients like doctor's offices, wedding halls, etc. It keeps up with delivery notes, venue notes, contact at venue and complete history of everything ordered at that venue.

Please see help articles:

https://support.restaurantcateringsoftware.com/support/solutions/6000137004

Please fill out a support ticket if you need any help.

Thanks for your business.

Michael

  • Provenance de l'utilisateur 
  • Publié le 08/05/2018
Sandi G.
Marketing/Catering Director
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Overall Rating
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Likelihood to Recommend
    4/10
  • Provenance de l'utilisateur 
  • Publié le 25/08/2018

"Catering Zen for BBC Smokehouse"

Commentaires: Overall, my experience has been good. I like the easy navigation through of the software.

Avantages: Being able to store all my contacts in one place. Also, being able to stay on top of billing and the easy navigation for doing so in the software.

Inconvénients: Not being able to delete an invoice if needed and the print our pages sometimes are not clear to understand for other restaurant departments.

Réponse de l'éditeur

envoyé par Restaurant & Catering Systems le 28/08/2018

Sandi - thanks for the feedback. We appreciate you using our system.

Feel free to create a support ticket or reach out to our team to show you the best ways to delete or edit invoices.

We also have a variety of reports for production we can help you with for departments.

We have a Client Success Manager, ready, willing and able to help you out.

We find most frustrations are easy fixes with a support ticket, phone call or quick training session; all included with your subscription.

Thanks!

Michael

  • Provenance de l'utilisateur 
  • Publié le 25/08/2018
Cady M.
Catering Sales Manager
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Overall Rating
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    Unrated
  • Rapport qualité-prix
    Unrated
  • Likelihood to Recommend
    10/10
  • Provenance de l'utilisateur 
  • Publié le 23/07/2019

"Makes things easy"

Avantages: I really like the ease of entering and revising orders. It's helpful too that CaterZen keeps track of our customers orders and information. Looking at the calendar overall is very nice too.

Inconvénients: I don't like how quotes cannot be saved. Sometimes we make a quote for a customer but they decide to do something else or the event is canceled. There is no way to save the quote, we need to delete it or move to a past date as to not confuse our kitchen or scheduling. Though sometimes deleting it is not a good idea in case they want to revisit the quote at a later date.

Réponse de l'éditeur

envoyé par Restaurant & Catering Systems le 25/07/2019

Thanks for the great review! We appreciate your business.

Please note all quotes can be saved, modified and/or turned into orders.

They are stored under the client's CRM record.

  • Provenance de l'utilisateur 
  • Publié le 23/07/2019