Dolphin Management

Dolphin Management

3 / 5 12 avis


Notes moyennes

12 avis
  • 3 / 5
    Note globale
  • 4 / 5
    Facilité d'utilisation
  • 3 / 5
    Service client
  • 4 / 5
    Fonctionnalités
  • 3 / 5
    Rapport qualité-prix

Informations sur le produit

  • À partir de
    $10000/unique
  • Déploiement
    Installation (Windows)
  • Ressources d'aide
    Service de support permanent (réponse directe)
    Support en horaire de bureau

Informations sur le fournisseur

  • Dolphin Imaging
  • http://www.dolphinimaging.com/
  • Fondé en 1988
  • Chatsworth, CA

À propos de ce logiciel

Dolphin Management enables you to efficiently manage your orthodontic practice. Small to large multi-doctor, multiple location sites.

Patient Information, Financials, Correspondence / Questionnaires, Scheduling, Patient GPS, Standard Reports (70+), Dolphin Interactive Report Tool (DIRT), Document Organizer, Treatment Card, Patient GPS Light Bar, Dolphin Time Clock, Roncone Module, Zuelke Financial Expert, Charlene White SOS Module


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Dolphin Management - Fonctionnalités

  • Facturation des patients
  • Gestion des comptes patients
  • Gestion des dossiers patients
  • Gestion des rendez-vous
  • Gestion des réclamations
  • Gestion des stocks
  • Graphiques cliniques
  • Imagerie
  • Planification de traitement
  • Rappels de rendez-vous

Derniers avis sur Dolphin Management

Traduction automatique. Voir l'avis original

Very widely used in the dental/orthodintic industry.

4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
4 / 5
Rapport qualité-prix

Commentaires: Although costly, the usefulness of Dolphin Imaging and Management solutions allows the program to pay for itself.

Avantages: - Intuitive design, great interface once fully understood.
- Treatment cards serve as personalized mini databases for each patient, recording all visits, treatment types, and dental hardware used. This helps track costs, and treatment duration for each patient.
- Data can be accessed remotely from home, or from a different practice.

Inconvénients: Can be difficult to implement and use without costly training. The program itself is costly, and if located in Canada, trainers are most likely flown in from the USA which can add to the cost. It is best to get all employees on board at once, as the initial day (setup, assessment, travel) costs the most.

Traduction automatique. Voir l'avis original

Dolphin Imaging has been a source of constant errors and calls to tech support.

1/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
1 / 5
Support client
1 / 5
Rapport qualité-prix

Commentaires: It's potentially a powerful software, but their customer support is extremely poor and there are common and sudden issues popping up so often there's no way to justify any benefits received from choosing Dolphin over any number of other options.

Avantages: When it works properly, Dolphin has a wide array of features and quick navigation. It also makes a cute Dolphin cry when you launch it.

Inconvénients: We have had numerous issues with Dolphin suddenly not working, office-wide or workstation specific. When contacting Dolphin about these issues there is often a wait, and the tech agents are slow to respond. I have had live chat agents admit that they handle multiple clients at one time, explaining the slow responses and long delays in help. Even worse, when they are actually paying attention to you they often do not resolve the issue quickly, or sometimes at all. I can't possibly recommend this software based on my experiences.