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Description de Amazing Charts

Fondé par un médecin, Amazing Charts est un système d'EHR (dossier médical partagé) de premier ordre et facile à utiliser qui propose une solution abordable pour les cabinets médicaux indépendants. De plus, vous pouvez essayer le système dans votre cabinet avant de l'acheter pour découvrir par vous-même ce dont il est capable. Passez moins de temps à gérer votre EHR (dossier médical partagé) et plus de temps avec vos patients grâce à Amazing Charts.

Qui utilise Amazing Charts ?

Amazing Charts a été conçu par un médecin pour les cabinets médicaux indépendants. Les utilisateurs comprennent des médecins de famille, des internes, des pédiatres, des psychiatres, ainsi que toutes les autres spécialités médicales.

Amazing Charts Logiciel - 1

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Amazing Charts

Amazing Charts

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VS.
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2
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Amazing Charts

Note moyenne

Note globale
3,6
Facilité d'utilisation
4,0
Service client
3,2
Fonctionnalités
3,5
Rapport qualité-prix
3,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
26%
4
36%
3
17%
2
9%
1
11%
David
Owner (É.-U.)
Matériel informatique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Affordable, reliable, easy to use EHR

5,0 il y a 5 ans

Commentaires : Experience is Amazing! No pun intended. It is affordable and runs great. I have installed it at two offices already.

Avantages :

Cost. Simplicity. Easy to train new employees on it. Ability to run it off of a local server. Chart flow is smooth.

Inconvénients :

Nothing Negative to say about the software. But the gaurdian angel support has lost its touch since being bought out. We don't need the support unless issue with licences occur,but the support lacks.

Brian
Office Manager (É.-U.)
Cabinets médicaux
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

We've been happy with Amzaing Charts

4,0 il y a 8 ans

Avantages :

This emr has a few very nice selling points. By far, the first is the price. We are a solo practice and I spent a year listening to emr presentations before settling on AC. That was in 2009. There were no emrs that could even come close to AC's cost and still provide the same features and support. I occasionally provide training at other offices in our area that have AC. All of my feedback in the last 5 years has been that these AC offices are able to just about anything those as those that forked out 10 or 20 times more for an emr. The Decision Support feature is fantastic. It is an editable tracking area that we use for all our HEIDIS, PCMH, and meaningful use needs. It was great to finally get rid of the huge ticker files for the yearly physicals, etc. Creating call lists for overdue screenings like colonoscopies and wellness visits can be done in minutes. Not only that, but they can be produced as an Excel spreadsheet instead of printed. AC also connects to an online fax service, Updox. Updox offers a basic patient portal and makes filing faxes easier. Incoming faxes can be sent directly to the patient's chart from the Updox program. It provides HIPPA compliant email, options to send documents to patients, and an option to allow patients to schedule their own appointments. The feature that sold us on this emr in the end is access to it's database. This topic doesn't often come up during emr sales pitches. I have heard several stories from other offices needing to switch emrs and finding out that their files wouldn't transfer or there would be some new fee to make it happen. We have been able to create custom lists with this access for anything that we couldn't do within the emr program itself.

Inconvénients :

The customer support typically responds within minutes if we contact them through online chat at their website. I have never been able to call and have their support phone answered though. They will often log into whichever computer is having a problem and fix it on the spot. It is probably best to have someone in the office that has some experience with computers. That isn't always a common employee skill which makes paying more for onsite support sound more comforting.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Cheap, Broken, No Customer Service, Will nickle and dime, Get everything in writing

2,0 il y a 10 mois

Commentaires : If I could go back, would never sign up with them. Will be leaving soon.Basic features do not work, like printing a patient's medical records for a subpoena. Or your diagnosis codes showing up on your orders, or posting/attaching to your chart automatically. Very basic stuff. They will also negotiate a price for something and then later claim that it was temporary and begin charging you more. If you complain, and show them your contract, a sales person will tell you, "that's just how it is", "things change" , and suddenly (less than 2 days) if you don't sign and pay what you are disputing, they will cut off your e-prescribing for your practice. A sales person btw. Not a manger or someone in accounting. Someone likely making commission. Shady dishonest stuff. The software updates to fix major bugs, but it hasn't gained the functionality it claims it has. Many buttons and options just don't work at all, or don't work correctly. ICD10 codes are wrong and have incorrect descriptions with no way of knowing unless you check somewhere else yourself or have the correct ones memorized. When you're getting specific, that's not really possible. There is no way to edit or delete them.

Avantages :

It is a simple program, simple charting, which if it actually worked correctly with advertised functionality could be very decent. Compared to other EHRs they are initially very affordable.

Inconvénients :

Top three outline would be: -Software not only lacks real development and improvement, it is fundamentally broken in some areas and missing advertised functionality. It is deceptive.-Live customer service is practically nonexistent. A chat queue with a handful of people with varying levels of expertise is is the best you can hope for. Typical answer is "We are aware. No timeline on when or if that's even going to be repaired. It is low priority. Try to ignore it or find a work around."- They do not honor your negotiated contracts. A sales person will "audit" you and add charges they say you should have paid, with rules they seemingly added later or never even discussed.

alisa
Manager (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solid EHR

4,0 il y a 5 ans

Commentaires : I am the system administrator for a mid-sized medical practice that uses this software. I was with the practice when it migrated to Amazing Charts -- around 10 years ago. I find that it generally functions well. It doesn't quickly integrate every possible new feature, but the features it has are solid. The practice keeps pushing to switch to a cloud-based EMR (and they did so for six months, then switched back) -- but onsite server EMRs are superior when the internet goes down or is slow.

Avantages :

It gets the job done, it is pretty easy for users to use, tech support is generally knowledgeable. It is easy to install. There is high-quality tech support available on the weekend for emergency issues (I have had to use this service a couple of times over the past decade.)

Inconvénients :

As the company has been bought out, the customer support is not as responsive as it used to be. It is nearly impossible to reach them via phone, and chat is only available first thing in the morning. However, they usually call back pretty quickly, and tech support always speaks and understands good English! I dislike that the billing portion of the software is only cloud-based, and that it uses Java. The built in back up program makes a once a day complete backup -- but it doesn't cull old backups, and periodically I have to access it and delete old backups manually to free up space. New server installations require a generated key, requiring a call to tech support, which can be very inconvenient if server hardware fails. (This happened to me.)

Tamara
É.-U.
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

MANY good qualities! a few fixable challenges

4,0 il y a 7 ans

Commentaires : I love the simplicity of use - there are more complicated things you CAN do but you don't have to
I love that the templates are so easy to make and its time saving and has My own way I want to express things!
I ABSOLUTELY LOVE THAT WE DON"T HAVE TO CLICK AND CLICK AND CLICK! such a joy! I would just brag all the time and feel SO SMUG!
the first time I called Guardian Angel support ( as a test during the trial period) I got a call 10 minutes later from a brilliantly intelligent retired nurse in her second career -she was FABULOUS and concise and instructive! I was SOLD! They had me! HOOK LINE AND SINKER! Hurray!
REASonably priced- good for a tiny little solo practice person like me
You could give suggestions that would help with upgrades- like if you made an error in a 2015 note and typed in the person weighed 865 lbs instead of 165 you could add a late and correctly dated correction attached to that note- You CAN"t do that now but you could make the suggestion and maybe if enough people thought so that could be part of a new upgrade!
but....
Hard to reach business office! If you are short on funds + need to submit a different credit card or something- Its hard to reach anyone , guardian angels do not have the correct number but will give various wrong or disconnected numbers, after a few days trying you still don't succeed so your credit card gets charged anyway and after 3 times you get dropped from Amazing charts ( so twice now in about 9 years - seems a little harsh for someone trying to to arrange a payment- THIS could be easily fixed by having a phone #handy on the website that we can call- this is a problem SO easy to fix- if you go through various dropdowns you can find one that does not need a special password- I'm waiting for reply- would hate to loose A.C... but am looking around just in case Unfortunate change in culture of the support staff- usta be when you got them it was worthwhile- they would work with you and give various ideas and eventually the problem was solved- it was more fluid- you could suggest things like I would have suggested - why not have the Cloud reset after less time - so if you get knocked off for an inadvertent double sign on during the weekend- it would reset after maybe 4 hrs instead of 24 hrs- now they just say" No we won't do that." MAYBE they were bought in by a different company? outsourced the support staff to a different group? certainly a fixable problem!