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Description de Volgistics

Gérez votre base de données de bénévoles depuis n'importe quel ordinateur, que vous soyez au bureau, à la maison ou en déplacement. Permettez aux bénévoles de soumettre des candidatures, de partager les horaires qui leur conviennent le mieux et même de gérer leur propre emploi du temps, le tout sans quitter leur domicile. Aucun coût de démarrage, aucune licence ni aucuns frais supplémentaires pour l'assistance ou les mises à niveau. Payez simplement des frais mensuels peu élevés, sans contrat à long terme. Volgistics est un leader du secteur des logiciels de gestion de bénévoles en ligne. Regardez la vidéo de démonstration et créez un compte pour recevoir un essai gratuit.

Qui utilise Volgistics ?

Volgistics est utilisé par des organisations de tous types gérées par des bénévoles, qu'il s'agisse de petits refuges pour animaux, de systèmes de santé multisites ou encore de grandes organisations de services internationales.

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Volgistics

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VS.
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465
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4,5 (4 791)
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Volgistics

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,3
Service client
4,5
Fonctionnalités
4,2
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
70%
4
19%
3
7%
2
2%
1
1%
Avonte
Avonte
Clinic Director (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simply the best!

5,0 il y a 6 ans

Avantages :

I use Volgistics on a daily basis to manage our database of 300+ volunteers. It is the simplest yet most comprehensive volunteer management system that I have used...and I do have direct experience with other systems. Volunteer processing, report generation and database management are very straightforward. On the rare occasion that we need help, the support team is incredibly responsive. Our volunteers love it also. From online applications to self-scheduling, our volunteers have universally given very positive feedback. Volgistics is one of my most important productivity tools. It is great.

Inconvénients :

Although there isn't an app, the mobile site works for self-scheduling. To my knowledge, there isn't a mobile site for the "back end" which is what I use primarily. That would be helpful for times that I need to use the system while on the go.

Kelly
Development Officer (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Volunteers Managing Volunteers

5,0 il y a 7 mois

Commentaires : It is a dependable and flexible system that allows us to easily track volunteer details, generate reports, and notify volunteers about activities. The downside is the expense to add more than 2 users (operators).

Avantages :

It is a complicated system but having used in now in three different non-profits I have volunteered for, it seemed the likely choice. It has a lot of bells and whistles but you don't have to use them. The customizable fields really make this a nice system to work worth and make it your own.

Inconvénients :

The price, it is a bit on the pricey side but again is a great product.

Laura
Patient Family Engagement and Volunteer Services Program Manager (É.-U.)
Hôpitaux et soins de santé, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Volgistics Has Great Customer Service

4,0 il y a 2 semaines Nouveau

Commentaires : If someone is considering Volgistics, I would recommend it to manage volunteers. Once you customize it to your needs, it works great. I know there is a lot more Volgistics can do that we haven't even tapped into.

Avantages :

We use Volgistics to manage our yearly 2000 volunteers at 10 locations. We merged our databases together and use the site feature. This makes multi-site volunteers and volunteer transfers a breeze. We have customized our database to meet our needs. The customer service team is incredible. I recently inquired about an error and got a response that it would take longer to investigate and fix. Eleven minutes later the issue was resolved. The team is incredibly responsive. When I request things that don't exist, they add me to a list and follow up when the change has been implemented, even if it is a year later.

Inconvénients :

There are two main drawbacks to Volgistics. The first is the lack of daily automatic reports. We reconcile our hours daily and to do so have to manually print a report. It would save us a lot of time if we could have an automatic report run for yesterday every day. Second, sometimes Volgistics will group shifts together, even when they are not entered together. When we need to change a single shift, it is difficult because all the shifts need to be ended and recreated so a single shift can change.

Karen
Director of Community Engagement (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of time.

2,0 il y a 6 ans

Avantages :

The price point worked well for our organization. It has capacity to store a large number of volunteers.

Inconvénients :

Navigation is not smooth with the examples of location of save buttons, navigating back and forth between pages, the search feature is very specific and awkward, inserting graphics within emails is cumbersome, there is no live chat in order to troubleshoot, customer has to email back and forth to customer service which takes a long time, system logs you out automatically without saving so if you have to walk away from the computer to take an extended call, you will lose your work. If you don't enable pop-up windows on your computer, the system will act like you are still logged in so you THINK you are completing a task when in fact you are not. When voicing disappointment with the service, I was passively reminded that there is no extra charge to ask questions, this is not something Volgistics should be hanging their hat on, a paying customer should be able to ask questions on how to use a system they're paying for. The 3 times I did use that feature, they were "unable to help" me. After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account. The lack of user friendliness takes up a significant amount that for organizations that uses volunteers in order to operate most likely do not have.

Jana
Volunteer Services Supervisor (É.-U.)
Administration publique, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Volgistics is a great solution for small organizations, it packs a punch with a small investment to get started

4,0 il y a 3 mois

Avantages :

Relatively easy to navigate and the month-to-month option allowed us to upgrade from spreadsheets and antiquated software (VolWare) without fear of making a long-term commitment to software that might not work for us.

Inconvénients :

Unfortunately, we outgrew Volgistics due to the lack of ability to manage multiple jobs in multiple locations. We wound up having to utilize a lot of workarounds and in some cases couldn't find one. I was personally frustrated that -- while I could request help for certain things through an automated system -- I was never able to speak to an actual person. I wound up spending a lot of extra time trying to describe my issue/problem in writing when a short phone call would have sped things along immenselyl.