Amicus Attorney

Amicus Attorney

par AbacusNext

Pour qui ?

Ces solutions s'efforcent de rendre la pratique du droit plus rentable et de faciliter la vie des professionnels juridiques en mettant à leur disposition des solutions logicielles qui travaillent comme le font les avocats.

Notes moyennes

156 avis
  • Note globale 3.7/5
  • Facilité d'utilisation 3.6/5
  • Service client 3.4/5
  • Fonctionnalités 3.7/5
  • Rapport qualité-prix 3.3/5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Installation (Windows)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • AbacusNext
  • http://www.amicusattorney.com/
  • Fondé en 1993

En savoir plus sur Amicus Attorney

Amicus Attorney, la principale solution de gestion de cabinet au monde, intègre toutes les informations de votre entreprise dans un seul système automatisé afin que vous puissiez améliorer votre efficacité et votre rentabilité.

Disponibles en tant que solutions de bureau ou dans le cloud ou de bureau/dans le cloud combinées, les solutions logicielles Amicus vous offrent des fonctionnalités de gestion des clients/affaires, de calendrier et tâches juridiques, de contacts et développement commercial, de gestion des documents, d'automatisation des documents, de suivi du temps et des dépenses, de vérification des conflits et plus encore !

Amicus Attorney - Fonctionnalités

  • Calendrier du personnel
  • Chronométreurs définis en fonction des cas
  • Gestion des conflits
  • Gestion des tâches
  • Planification basée sur les règles
  • Prise en charge de plusieurs bureaux
  • Rappels
  • Suivi de la progression
  • Suivi des statuts
  • CRM
  • Comptabilité de fiducie
  • Facturation
  • Gestion de cas juridiques
  • Gestion des calendriers
  • Gestion des conflits
  • Gestion des contrats
  • Gestion des documents
  • Gestion des e-mails
  • Gestion des tâches
  • Portail client
  • Suivi du temps
  • Archivage et rétention
  • Assemblage de documents
  • Ciblage de documents
  • Collaboration
  • Contrôles d'accès
  • Gestion de versions
  • Gestion des contrats
  • Indexation de documents
  • Recherche en texte intégral
  • Comptabilité de fiducie
  • Facturation
  • Gestion des calendriers
  • Gestion des clients
  • Gestion des conflits
  • Gestion des contrats
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des e-mails
  • Gestion des tâches
  • Notes de cas
  • Suivi des frais
  • Suivi du temps

Avis les plus utiles sur Amicus Attorney

Amicus Attorney is my favorite software. Period. I have used it for many years, and it's fun.

Publié le 02/02/2018
Terence J.
Consultant, Facilitator
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix

Avantages: I actually look forward to pulling up the program (it reminds me of the best secretary/paralegal I have ever had). Everything is at hand, and connected to anything I need to do, whatever task is immediately at hand. It is flexible enough to accommodate interruptions in work, and powerful enough to take on every task I need to perform.
When I was practicing full-time, my overhead was 30% while generally in the profession 40% to 60% was considered normal. My billing hours went up dramatically, and my family time increased commensurately.
The tech support has alway been terrific. I had been practicing for several years before the personal computer was introduced, and I am not a computer wiz. When I needed tech support they were always on time and always fast and effective in sorting whatever I needed.
The online tutorials are also terrific - clear and easy to follow; allowed me to use advanced features initially beyond my ability.
This is a great program backed by a solid company with real integrity. I is always a pleasure to do business with them.

Inconvénients: Paying for it, of course. Worth the money, though in increased billing hours and increased time with my family.
Several years ago there was an separate accounting add-on, which I used and did not like at all. I am not sophisticated in accounting principles or software. Tech support was good, but I ended up doing it the old fashioned way (hired someone).

An Aging Software

Publié le 30/01/2019
Jeremy K.
Legal Assistant
Services juridiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, Amicus is a solid case management software, but given their choice to switch to a model that does not truly have their customer's best interests in mind, it was simply not a software we could continue to use or support.

Avantages: I have used this software for over two years at the law firm I work for. Ultimately, the software does everything we need it to do and them some: track case development, client information, time spent, etc. The software served its purpose well and has kept our firm organized and up to speed with all our cases.

Inconvénients: While we have a large database of clients and still depend upon Amicus day-to-day for our older cases, we ultimately made the switch for other case management software a year ago, for one sole reason. Price. While Abacus decided to go the route of so many other similar products and only offer a subscription-based model, this was not something that ultimately suited our needs, and we had to cut ties.

Réponse de l'éditeur

envoyé par AbacusNext le 05/02/2019

Dear Jeremy,

Thank you so much for taking the time to review Amicus Attorney. We're so glad the software meets your needs.

While we're sad to hear your firm switched to another case management system, we want you to know we're committed to providing our clients with exceptional value.

Please feel free to reach out with any additional comments.

Warmly,

Katie Ternes
Marketing Coordinator
AbacusNext
(858) 882-4882

Amicus Attorney

Publié le 03/01/2020
Martha M.
Financial Manager
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
3/5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We ended up switch because we found our company was not using everything offered by Amicus and the frustrations of the staff with it transferring information into QuickBooks.

Avantages: Opening files in Amicus Attorney and keeping notes in a center location was a great feature to keep the files organized.

Inconvénients: Amicus Attorney often found trouble transferring information to QuickBooks whether it was due to updates with Amicus or with QuickBooks. I also found the support often took days to return calls to help with an issue or sometime would not call back.

Réponse de l'éditeur

envoyé par AbacusNext le 10/01/2020

Dear Martha,

Thank you for taking the time to review Amicus Attorney. We value your feedback as we're always striving to improve in every area.

We're glad you found the file and note features useful, but are sorry to hear that your support experience was less than ideal. We take pride in the many integrations we offer, and will look into the QuickBooks sync.

All the best,

The team at AbacusNext

I have been using Amicus Attorney since 1996. I love/hate it.

Publié le 02/02/2018
Roger C.
Partner
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
5/5
Facilité d'utilisation
3/5
Fonctionnalités
4/5
Support client
3/5
Rapport qualité-prix

Avantages: Amicus integrates your calendar, contacts, email, phone calls and matters and reminds you to create docket entries for all appointments, emails, calls, documents, etc. The beauty and economic benefit of the software is that it helps you to capture your time and to keep you organized. Over the years, Amicus has added things like Amicus mobile (which allows you to access features from your mobile device or any web browser) and a client portal (which allows you to permit clients to access certain information).
I have always considered the most important element of the software to be the communications module. If you turn on email integration and make notes of all of your calls using the software, you can quickly review what has been happening in a case by turning to the communications module. You won't forget to docket your time for all those communications.

Inconvénients: While many other features have been added, the developers have not made material improvements to the communications module since email integration was added in about 2001. Obvious improvements have been needed since then. For instance, you cannot access scanned or faxed letters from the communications module. These can be added and viewed in the documents module and in a chronology module (added in about 2015), but neither option is not ideal. Flipping through communications should be as easy as flipping the pages of a paper file, but it's not. It is the organizational equivalent of having one file folder with your emails and phone calls, and another file folder with your faxes and letters. You have to flip from one folder to the other to view each. Also, you should be able to filter communications. For instance, you should be able to display only client communications, or only counsel communications, but you can't (even though there is a field for role on file for each contact attached to a file). The chronology module will put everything including all communications and documents (including letters and faxes) in chronological order, but you can't filter the chronology to show only communications (it will also show every document, docket, calendar appointment, etc.).
I have looked at alternative practice management software several times over the years and haven't seen one that I am adequately attracted to want to make what would be a painful change.

Amicus Attorney Software

Publié le 29/07/2019
Michael E.
Paralegal
Services juridiques, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
5/5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The ability to integrate your emails, calendar, reminders, and case load all in one is what sets amicus apart. Whenever I have had a problem the support team has acted promptly and efficiently. Very courteously as well.

Inconvénients: Many of the features take to much time to set up. As a small firm, we do not have a separate IT department and simply cannot deploy amicus to its full potential. Also, I have seen staff become overwhelmed with the software. Training can be tedious.

Réponse de l'éditeur

envoyé par AbacusNext le 01/08/2019

Dear Michael,

Thank you for taking the time to review Amicus Attorney. We're glad to hear you're enjoying the integrations! It's also good to hear our support team acted quickly and professionally to resolve the issue.

Please feel free to reach out to our team so we can help you make the most of your investment.

Thank you for your patronage; we look forward to being of service for many years to come.

Warmly,

Katie Ternes
Marketing Coordinator
AbacusNext
(858) 882-4882

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