Pour qui ?

Mid-to-large sized multi-service nonprofits and human service organizations who need secure, cloud-based software that's flexible, configurable, and that helps improve client engagement and outcomes.

Notes moyennes

48 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Athena Software
  • http://www.athenasoftware.net
  • Fondé en 2001

En savoir plus sur Penelope

Penelope is a cloud-based case management software platform with a 10-user minimum that's used by human services organizations worldwide.

Get a single source of truth, and free your organization from multiple data silos and outdated systems with a configurable solution that's designed for organizations offering multiple services.

Penelope includes flexible data collection, workflow, and reporting options, while our mobile customer portal, ClientConnect, helps improve the client experience.

Penelope - Fonctionnalités

  • Configuration et suivi des objectifs
  • Gestion des bénévoles
  • Gestion des clients
  • Gestion des documents
  • Gestion des formulaires
  • Gestion des programmes
  • Gestion des références
  • Notes de cas
  • Planification
  • Rapports et statistiques
  • Conforme HIPAA
  • Dossiers d'antécédents médicaux
  • Dossiers patients
  • Facturation
  • Gestion des calendriers
  • Gestion des listes de cas
  • Gestion des références
  • Identification des candidats
  • Notes d'évaluation
  • Planification de traitement
  • Suivi des activités
  • Vérification de l'admissibilité
  • Cabinet d'un seul praticien
  • Cabinet de plusieurs praticiens
  • Dossier médical informatisé et partagé
  • Facturation médicale
  • Gestion des employés
  • Gestion des réclamations
  • Patient hospitalisé/résident
  • Planification des rendez-vous
  • Plans de traitement
  • Portail libre-service
  • Prescription électronique
  • Rappels de rendez-vous
  • Suivi de la conformité
  • Évaluations initiales
  • Certification et licences
  • Gestion de la formation
  • Gestion de la protection de l'enfance
  • Gestion des cas
  • Gestion des documents
  • Planification
  • Rapports et statistiques
  • Suivi du temps

Avis les plus utiles sur Penelope

Penelope User Review

Traduire avec Google Translate Publié le 07/12/2016
Linda C.
Clinical Support Admin.Coord.& HIPAA Priv Officer
Psychologie, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Note globale
5 / 5
Facilité d'utilisation
4 / 5
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have used Penelope Case Management system since 2003. It is very versatile and many changes have been done to make it portable and easy to use. The ability to create documents for our own needs is a fantastic function of the system. We have created Initial Assessments, Progress/Closing Documents, activity notes and outcome tracking forms all for our specific needs. The ability to customize fields at all levels for the system to track information we need for grants and statistics is also very helpful.
I would recommend this system to any one agency or organization that tracks a variety of data elements and wants to organize your data to meet your needs.

Avantages: The versatility. It has a ton of user defined fields that can be setup in any combination that works for your agency. Billing is relatively simple and creating service units and activities is easy to do. Tech support has been very good over the years and the system is very rarely down. System outage issues just don't exist.

Inconvénients: I would like to have a report writer system build into Penelope instead of using pivot tables to create customized reports.

Penelope has been a great tool for our programs. I have enjoyed learning all she has to offer

Traduire avec Google Translate Publié le 25/08/2017
Trish B.
Case Manager
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Note globale
3 / 5
Facilité d'utilisation
5 / 5
5 / 5
Support client
Rapport qualité-prix

Avantages: I like the ease of reporting functionality. It is very easy for me to see how often our clients are being serviced & how they are progressing within our programs. I like being able to link records with family members so we can get a wholistic view of what is happening with more than one client in a family group. The technical support that has been given to us has been fantastic.

Inconvénients: Penelope is more suited to a clinical environment. There are a number of features within Penelope that we do not use. Some screens are hard to navigate & has some functions that are not relevant to our program needs. In the beginning of the process members of the Penelope project team with MPREC had a teleconference with customer rep. This was a very long drawn out meeting & was one that all of us did not get any benefit out of. Please when introducing your product find a better person to try to sell the program. Her presentations were very monotone & quite boring. We found ourselves drifting away from the meeting.

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