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MRI Property Management
Description de MRI Property Management
Pour les entreprises qui possèdent et/ou gèrent plus de 100 unités, MRI Software fournit des applications logicielles innovantes de gestion immobilière de bout en bout. La plateforme technologique complète et flexible de MRI, associée à un écosystème ouvert et connecté, répond aux besoins uniques des entreprises immobilières. De la gestion et la comptabilité des biens immobiliers à la modélisation et l'analyse des investissements, MRI libère les entreprises immobilières commerciales et résidentielles. Cliquez sur "Visiter le site web" pour commencer.
Qui utilise MRI Property Management ?
MRI Software fournit une technologie innovante et flexible prise en charge par un écosystème connecté qui libère les entreprises immobilières pour améliorer leur activité.
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MRI Property Management
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Challenging but effective
Commentaires : I use MRI as a commercial real estate administrator manage accounts payable and accounts receivable. It has helped me deliver clear and accurate reports to my managers, clients and tenants and once you get used to navigating it - which can take awhile - it is one of the most important tools of my job.
Avantages :
MRI provides an accurate, in-depth view of financial data. It has multiple functions and there are many, many different types of reports that you can run, making it a versatile and steadfast financial tool. I like the ability to run quick rent rolls, ledgers, aged reports and variance analysis which are reports that I need everyday to do my job.
Inconvénients :
MRI is not as easy to learn as Yardi and you have to be very careful with your parameters or the report will fail to generate. This can get frustrating when you don't realize which parameter is incorrect. I have also had multiple issues with reports failing to generate through no fault of the parameters set and depending on the size of the report it sometimes can take as long as a few minutes to load.
Happy Software is great.
Commentaires : Housing Pro is very helpful for managing our housing program.
Avantages :
All the reports that are generated by the software are top notch.
Inconvénients :
Sometimes it fails when sending files to the HUD/PIC website. But other than that no problems.
Réponse de l'équipe de MRI Software
il y a 4 ans
Thank you for your fantastic review, Gregory! Your kind words mean so much to us! We are thrilled to hear your experience with our reporting capabilities has been top notch and we look forward to many more years together.
Detailed Financials
Commentaires : For the needs of the company at the time, it was a great solution. However as we evolved, we realized we needed something to help us grow with the times.
Avantages :
MRI was a bit more financial intense than other softwares we use. We had a basic version of MRI and the ability to control exactly where money went was nice but took more time than needed.
Inconvénients :
Everything was a process. There were so many steps to every thing. It took more time to accomplish some tasks than was truly necessary.
Alternatives envisagées précédemment :
Okay product
Commentaires : Service is good.
Avantages :
It does the job, however wanted much more flexibility and functionality. To date we have been disappointed.
Inconvénients :
Though it would be easier to use. It is not intuitive.
Réponse de l'équipe de MRI Software
il y a 4 ans
Hello Joseph, Thank you for taking some time to leave us a review. We are happy you enjoy our customer service, but your other comments concern us. I have passed along your feedback to your account manager. We hope to speak with you soon.
Great Product! Great Customer Service!
Commentaires : This takes care of answering service for all my multi-site communities, plus texting and/or email blasts to residents is a great plus, the package app is a wonderful tool although we've stopped taking packages temporarily due to COVID-19, we will start using it again once this is over.
Avantages :
I've had CallMax/MRI on my multi site properties for years, I love the option of texting and emailing blasts to residents and pricing is very reasonable. I like the automated answering service too. Customer Service is great, any issues either I or my managers have had is always handled quickly.
Inconvénients :
Can't think of anything I dislike about it.
Réponse de l'équipe de MRI Software
il y a 4 ans
Thank you so much for your excellent review, Cheryl! We are ecstatic to hear you love our Callmax product and are able to use all of its functionality to its full potential! We look forward to many more years together!
MRI Software
Commentaires : I have had consistently great customer support from MRI going all the way back to 2004!
Avantages :
MRI Software is highly customizable using the built-in toolkit. Integrations are easy to manage using built-in or custom APIs. The ecosystem is very flexible based on your needs, anything from a single server to a large multi-server farm or setup your environment with the MRI SaaS services.
Inconvénients :
Multi-database support can be a little challenging. Software updates are always system wide.
Réponse de l'équipe de MRI Software
il y a 4 ans
Thank you for taking some time to leave us a great review! We are happy to hear you have been with us since 2004 and have enjoyed our great customer support since then! Thank you for mentioning our flexible ecosystem and highly customization platform. We look forward to another 16 years working together!
OK system
Commentaires : Gave us an opportunity to digitize our system, slowly
Avantages :
Since we were a franchise we had to use the MRI software. Job Order input and activity tracking Calendar
Inconvénients :
Difficult for staff to become proficient in Ultimately database was very difficult to integrate into another system
Réponse de l'équipe de MRI Software
il y a 4 ans
Hello Terry, Thank you for taking the time to leave a review. We are saddened to hear your experience was anything other than ideal. . Because I cannot find you in our system, we invite you to connect with your account manager directly so we can remediate this!
No customer service since ownership changes and a complete lack of understanding during lockdown
Commentaires : When they changed to MRI they changed the way they accepted payments. However they omitted to tell me that 1. They had been bought over by this company from America. 2. They had cancelled the quarterly direct debit and then sent a huge bill. 3. Refused to pause their system during lockdown despite the fact that we were not allowed to write new business. 4. When I asked them for proof that they had informed me of the new payment procedure refused to supply me with any proof whatsoever and claimed " There were press releases informing everyone we had been bought over" To date I have a site I have paid for which is written in a medium that most people can't convert and the site I have paid for is totally unusable. I have requested a Subject Access Report which they have totally ignored and are the most rude, arrogant and unhelpful company I have ever had the misfortune to deal with.
Avantages :
It was a good package and the site I paid for to built was excellent as was their help but this is when they were Thesaurus when they were bought over by MRI this all changed unfortunately!
Inconvénients :
Liked most of it and the team Thesaurus BEFORE THEY WERE BOUGHT OVER were most helpful
Preferred Property Management Accounting software
Commentaires : Have always been trained by my company users. Not sure if MRI offers training directly for users, but would like be a more valuable perk or selling point if it were included with the license.
Avantages :
Various reporting functions and able to customize reports tailored to specific owners.
Inconvénients :
Not the most user friendly. I have used the software for over 12 years now and still learning new things.
Efficiency at it's BEST!
Avantages :
Ease of use, great way to track Accounts Payable, vendors, 1099s, invoices, etc.
Inconvénients :
Customer Service is a bit difficult, but once they finally find your account information, they are most helpful.
MRI Software
Avantages :
Ease of uploading files and verifiyning they uploaded corrrectly
Inconvénients :
Finding correct report can be difficult sometimes
Change is scary - but sometimes you just have to leap!
Commentaires : Over the course of 12 years and major changes on the MRI side - things haven't always been sunshine and rainbows but I have to say that MRI listens to its clients. They don't always get things right in the beginning but they have always taken our feedback and used it to evolve their offerings. We have worked with a number of other 'industry-leading' software companies and have never had the kind of interactive experience we have had at MRI.
Avantages :
We migrated from DOS based proprietary software in 2008 to a combined MRI/BostonPost platform. Change is scary and difficult but our experience during implementation was amazing. The implementation team walked us through each area to make sure our end result was exactly as we wanted it!
Inconvénients :
Growing pains have been the only real negative issue - but that is expected when you have been with a company that is constantly evolving for 12 years! MRI has a laser-like focus on constantly bringing the software to the next level, but we aren't always ready to level-up so we can see the new tools available but aren't quite able to use them yet - and that is really a reflection of our company, not MRI.
Réponse de l'équipe de MRI Software
il y a 4 ans
Thank you for the extraordinary review, Rhiannon! We appreciate your partnership and honest feedback. As you mentioned in your review, we are constantly trying to improve based on our clients needs and we are ecstatic to know you've seen it first hand. We will continue to be here for you and your team and look forward to the journey together!
MRI Software Makes Our Business Run
Commentaires : Overall, MRI Software makes our multifamily, commercial and accounting silos run smoothly, as it has been ingrained in our business processes for well over a decade. While it can be difficult to get working integrations, as well as the overall license cost being at the highest end of the industry, we can't envision using any other property software in the near or long term.
Avantages :
The majority of our employee base has been trained on one or more MRI Software products, so just on familiarity and knowledge-base alone having MRI is an absolute must. The amount of modules available for almost every business process there is in our industry is a huge plus. MRI Software is willing to develop/integrate with pretty much any partner out there for a price, which is great. The reports available in MRI are unmatched with any other software we've seen in this space. Support is great and highly knowledgable.
Inconvénients :
MRI Software is at the highest end of pricing in the industry. The software is complex and not the easiest to learn. While they are willing to integrate with a wide variety of partners, they can sometimes put the cart before the horse with these, meaning their Development teams tend to roll an integration out without fully testing or anticipating potential issues.
MRI Works Great
Avantages :
Easy to calculate CAM's track leases and apply collections
Inconvénients :
Tables make some corrections or adjustments cumbersome
Service is the Key
Commentaires : Excellent. We are getting service when we need it.
Avantages :
There are lots of good software available for housing and redevelopment authorities, but the key to making it work is the service behind the software. MRI Software gives us that service. Also, they are always innovating and that is much appreciated. Time can go by fast and before you know it, you are working with obsolete software if innovation is not constant.
Inconvénients :
Sometimes we would appreciate a little bit more interaction with MRI.
Réponse de l'équipe de MRI Software
il y a 4 ans
Thank you for your great review, Randal! We are ecstatic to hear you are happy with our customer service and appreciate our innovative nature! We look forward to interacting with you and your team more in the future.
My Review LOL
Commentaires : We use MRI for our Housing Data Base. I have found it to be extremely helpful, and the tech support team is absolutely amazing.
Avantages :
I think its very user friendly. I wish it were a little easier to navigate between different sections. It would be awesome if we in occupancy and were able to jump over to that tenants TARS page, instead of having to do a search in both.
Inconvénients :
My least favorite part is the utility allowance module. It isn't very user friendly.
Réponse de l'équipe de MRI Software
il y a 4 ans
Hello Kelly, Thank you for your outstanding review and ratings!! We are so happy to hear that you are pleased overall with our platform and we certainly appreciate the feedback you provided below! We are constantly looking for ways to improve for our customers.
Best Accounting Software out there
Commentaires : It's very user friendly, has more options than you would probably ever use and it's somewhat reasonably priced compared to Yardi.
Avantages :
We use it for our accounting for tenants and payables. This is the most user friendly software there is out there for property management. My favorite by far.
Inconvénients :
It is not as compatable with other systems like Yardi is that's why people tend to use Yardi more than MRI.
Réponse de l'équipe de MRI Software
il y a 5 ans
Thank you for the great review, Rebecca! We are thrilled to hear you're happy with our user-friendly property management software and are proud you call our solution a favorite! We look forward to serving you and your team for many years to come! -The MRI Team
Easy to Use - Property Management Software
Commentaires : By using the MRI Software I am able to easily follow through with my job and look up accounts with ease through the collections process
Avantages :
Easy to learn and easy to use interface switching between different aspects of the software
Inconvénients :
Sometimes pulling reports can be slow, site times out often
Value packed software, accounting rich with strong ability to integrate w/ other software
Commentaires : easier than most other accounting software
Avantages :
The detailed accounting from tenant management, work orders . It made it easy to identify costly tenants and variances in my budget.
Inconvénients :
not the easiest software to train new employees on, and was extremely difficult for prospecting with new renters compared to my experience with Yardi and OneSite. Also, it would let half information process in the system (such as work order with no info or category) this should have popped up w/ error box to be able to submit.
MRI: Where would we be without it?
Commentaires : I love using this daily. It keeps our property organized and allows our business to run smoothly.
Avantages :
This software allows us to track prospects/residents at our property, run reports, keep records easily, and keep up with work orders all in one!
Inconvénients :
Sometimes, MRI can freeze or lag, like any software. It corrects itself and then works fine. It also takes some time to learn; however, it’s not complicate and you catch onto it quickly.
Great customer support
Commentaires : MRI holds alot of date and we are working to be able to export the data in a user format.
Avantages :
The customer support is great. They are able to help with mostly any question! All you have to do is call the 1800 number.
Inconvénients :
The bach reports are nice, but it would be great if there was a way to change the date on the whole batch, not have to go I to each report within the batch to enter the date.
MRI Review
Commentaires : easy to use.
Avantages :
User friendly. System support is excellent.
Inconvénients :
Aged delinquency report processing time is too long.
Réponse de l'équipe de MRI Software
il y a 4 ans
Hello Danny, Thank you for your review! We appreciate you taking the time to leave some words about our software. We're happy to hear you love our support and enjoy our user friendly interface! We will follow up with you regarding your aged delinquency report as we take this feedback seriously.
No support
Commentaires : Not good since they dumped lindsey support.
Avantages :
Easy to use and accustomed to product. Multiple programs.
Inconvénients :
The customer support is non existent. Communication is bad.
5 years with MRI Software
Commentaires : I use MRI Software to manage our fixed assets. I can look up net book value, disposal costs, depreciation, and create ad-hoc reports with ease.
Avantages :
The integration process was fairly easy. The software is very user friendly and the customer service is the best I've ever seen for such a product.
Inconvénients :
I don't have any complaints about this software.
Réponse de l'équipe de MRI Software
il y a 4 ans
Hello Patricia, Thank you for your amazing review! We are so happy to hear you love our Fixed Assets Software and the integration process was easy. Thank you for taking some time to leave your kind words we appreciate it! We look forward to working with you for many years to come.
Not just for Property Management
Commentaires : I've used MRI for over 10 years. When taking a new position with a real estate firm, that does not do PM, I pushed to change systems from MAS90 to MRI. Such a great change! The functionality of the system is wonderful, and we love how we can run consolidated reports.
Avantages :
User friendly
Inconvénients :
Nothing about the software, however I don't love the annual increases we pay to use it.