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Case Master Pro
Description de Case Master Pro
Logiciel de gestion des cabinets d'avocats et de recouvrement de créances, Case Master Pro est une solution de gestion de cas juridiques pour Windows qui aide les cabinets d'avocats et les agents de recouvrement à gérer les dossiers et les opérations comptables. Cette solution permet aux avocats de stocker des documents critiques dans une base de données centralisée, d'attribuer des listes de tâches à des employés spécifiques et de suivre les dossiers contenant des informations relatives aux opposants, comptes, litiges ou jugements. Case Master Pro est disponible sur le cloud ou peut être installé localement sur votre serveur.
Qui utilise Case Master Pro ?
Case Master, Inc. fournit des systèmes complets qui répondront aux besoins des cabinets d'avocats en matière de logiciel de gestion de cas qui permettra également de gérer des bureaux distants sur un système de base de données centralisé.
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Case Master Pro
Avis sur Case Master Pro
Note moyenne
Avis classés par taille de l'entreprise (nombre d'employés)
- <50
- 51-200
- 201-1 000
- >1 001
Trouver les avis classés par note
Alternatives envisagées précédemment :
We'd be lost without CMP!
Commentaires : It has literally changed the way we do business, creating a more functional and efficient framework for everything we do. It has truly brought us into the 21st century and allowed us to be so much more productive!
Avantages :
Ease of functionality; support response time; constantly improving
Inconvénients :
Not applicable - any glitches we have had have been met with a prompt and complete resolution.
New user, very happy
Avantages :
I have been in the debt collection field for over 25 years and the conversion to this new product was very smooth. The ease of access to our data for export or document production is excellent.
Inconvénients :
I honestly have not found anything yet. Anytime we have a need, the customer representatives respond quickly with a solution or suggestion.
Affordable collections software with excellent customer support
Commentaires : Case Master Pro is currently working with us on updating our customer/client portal. Our customers and clients can upload documents and files, place accounts with our office, and pay bills through the portals which is a huge timesaver for us! The customer support we receive is excellent!
Avantages :
The people at Case Master Pro have always been very responsive in working with us. They have helped us customize the software to meet our needs; and they're always available for questions and tips on how best to use the software.
Inconvénients :
Lack of automated functions to sync with our bank.
Best Decision We've Made
Commentaires : Case Master Pro allowed us to transition a debt collection practice from a retiring attorney to our firm seamlessly. In just a few months we have increased the collections simply by using the tools of the system. The streamlined processes have made our practice so much more efficient and manageable. Plus we have ability to customize the program to fit our needs and if there is feature missing, they do their best to implement it immediately.
Avantages :
Customer Service. The team at CMP not only knows the software but, having worked in the industry, they know and understands the practical side of the business which allows them to anticipate potential issues for my practice before I even know they exist. They are personal, responsive, and incredibly patient. I cannot say enough wonderful things about the customer service!
Inconvénients :
As with any new software, the system can be difficult to navigate and work with initially but the team at CMP is beyond helpful and responds to queries immediately so the learning curve is short, very short. Now they are adding YouTube videos which is quite helpful because you can see how to work through any potential issues step by step.
Excellent Product with Customizations
Commentaires : It works well. The transition from the server to online was a bit trying mainly due to employees not being comfortable with change.
Avantages :
Most things are intuitive. It keeps all the essential pieces of a case in one place. Able to make custom reports.
Inconvénients :
We moved from the server based product to the online version. A few things are in weird places like document templates are not in same place as text templates.