VolunteerHub

Why you need VolunteerHub

Commentaires : For anyone considering getting a database for Volunteers, you MUST consider after purchase and after implementation, customer service. How quickly is support responding? Does support understand the issue? Does support manage accounts with the proper repair? At VolunteerHub I promise you they do! Somehow we made a mistake with our User Groups and their order of them which affected the background checks and stuff. We didn't notice but during a routine check, Support caught this and knew it wasn't right and fixed it, and notified us. We didn't realize this happened either and Support took it upon themselves to correct. No ticket was submitted, no emails were sent to support, etc. That is how good Support is. I highly recommend VolunteerHub. We were able to turn our investment into $25K+ through donations. Corporations give money to the places their employees volunteer at.

Avantages :

Best features:Landing Pages (Use for companies so they don't have to scroll through event pages to find options)User Contact (User Groups allow for better communication and easier access to Volunteers needed for specific jobs)Waiver Forms (Digital waiver forms are great for fast and easy liability forms to be signed)VolunteerHub allowed us to be able to recruit more than 1,400 volunteers in 10 months. We were also able to leverage that into fundraising, raising more than $25K. One person was able to manage all this because of how easy this system is to use and manage.

Inconvénients :

The cons to VolunteerHub are really the layouts of landing pages, main pages, etc. There is no customization to these pages and it's really because the source code is bland. Hopefully, they will update to allow widgets, more integrations, etc. so each organization can better serve their volunteers. This doesn't affect users because they don't know anything different but it does need to change and become more modern.

The Support team rocks!!

Commentaires : My overall experience has been phenomenal. I think the platform works very well for our organization and the support team is top notch.

Avantages :

The product is great for volunteer management, and yet the greatest value so far has been the support team which makes the implementation and use of Volunteer Hub outstanding.

Inconvénients :

I'm still working to set up reports that extract the data we need for tracking and managing volunteers. The formatting for basic reports is a bit clunky so we are working on building some custom reports that work for our organization.

Works for basic needs

Commentaires : When we first adopted the platform, it was great and again the pricing was very reasonable. However, overtime, it seems like they have stopped investing in developing the platform and adding new features and integrations, so it is now far behind many competitors. However, if you are looking for a very simple and basic platform at a very fair price, this could work for you. It’s a simple platform for volunteers and administrators to use. However, if you have more complicated needs and you are a larger organization, I would not recommend this product.

Avantages :

VolunteerHub has a nice volunteer interface that’s easy to navigate and simple to use. For administrators as well the features require little training and are very user-friendly. We have been using this platform for a very long time so the pricing has always been very reasonable.

Inconvénients :

It seems like they have not made any upgrades or investments in the platform in a long time. The platform remains relatively the same over the past five years. It seems To lack a lot of the more advanced features than many other platforms now offer.

VolunteerHub Review

Avantages :

Everything! Definitely the calendar view is helpful on the main page.

Inconvénients :

I feel like I am not using VolunteerHub to the best of it's ability. I need to take time to learn more and grow my expertise.

Great platform for nonprofits

Avantages :

ease of use, simple design, report functionality

Inconvénients :

some of the most useful functions are prohibitively expensive, especially for nonprofits--but you can still use the software to great effect without those features, so this is minor.