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UltraCamp
Description de UltraCamp
Avec le logiciel de gestion UltraCamp, vous serez en mesure de créer des options d'inscription conditionnelle, de poser des questions, de créer des plans de paiement, de recueillir des signatures, de personnaliser les dérogations requises, etc.
Les avantages d'UltraCamp :
aucun contrat ;
une tarification transparente basée sur l'utilisation réelle ;
un nombre illimité de rapports personnalisés ;
un nombre illimité d'utilisateurs employés/bénévoles et
un nombre illimité de formations individuelles.
Qui utilise UltraCamp ?
Cette solution est idéale pour les directeurs et les gestionnaires de colonies de vacances qui souhaitent consacrer plus de temps à ce qui les passionne et moins de temps à des tâches prévisibles qui peuvent être automatisées.
UltraCamp ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
UltraCamp
Alternatives à UltraCamp
Avis sur UltraCamp
It's hard to find fault with Ultracamp
Commentaires : Ultracamp is an easy recommendation. The flexibility of the system, coupled with the excellent support team makes for an easy win for our organization. We interviewed other vendors, but none provide the functionality, let alone value, that we have found with Ultracamp.
Avantages :
Ultracamp has a couple of must have features that we've been unable to find elsewhere. The flexibility of their registration system allows us to operate a camping program that is atypical of our field, but is still supported within the registration processes of Ultracamp. Secondly, Ultracamp has an exceptional set of accounting features, where cost codes, revenue tracking and the other types of financial requirements for a business are easily managed within the system. Beyond these mission critical systems, Ultracamp also provides a feature rich API integration, with allows us to expand beyond the boundaries of the user interface and to create tools specific to our business, but supported by the robust backend of Ultracamp's registration platform.
Inconvénients :
With the substantial flexibility within Ultracamp comes an administrative user interface that provides a lot of options. These options can feel overwhelming or hard to navigate for a new or unseasoned user. Therefore, the learning curve to become proficient in Ultracamp is steep. They balance this well however with a good online knowledge base and an exceptional support team.
Réponse de l'équipe de UltraCamp
il y a 2 ans
Thanks for the awesome review, Ben! We strive to be the most flexible and customizable option, but yes, unfortunately this does add a steeper learning curve. However, the admin portal is currently in the proccess of being completely revamped. The goal is to keep the same level of flexibility and customizability while greatly improving the intuitiveness of the interface. Thanks for being a loyal customer!
Alternatives envisagées précédemment :
Complicated Camp Registration? UltraCamp can work wonders!
Commentaires : We have been using UltraCamp for over 10 years and are so grateful for the time saving it has allowed for our office staff. They are very prompt on getting back to us when we need support services.
Avantages :
UltraCamp was one of the only companies that could accommodate selling camp by the day for over 40 different groups and all in real time.
Inconvénients :
I find it difficult to make my own reports - but UltraCamp will usually help me do this. I also have issues remembering how to set up each summer and wish there was a magic button which could just update each summer without recreating as much.
Réponse de l'équipe de UltraCamp
il y a 2 ans
Thank you so much for your kind words, Theresa. We are delighted to know how you have been supported. Remembering how to do something you did a year back can be hard. This is an area on which we are hoping to improve in the near future. It may not be entirely at the "Magic Button" level, but we hope to make it as guided/automated as possible.
Do not even consider it!
Commentaires : I will give them credit for their customer service - they are always helpful and responsive, and can usually answer any question. However, half of our customer service requests/questions are about how to use the platform correctly.
Avantages :
Although the customer service at UltraCamp is remarkable, that is about the only thing I could praise.
Inconvénients :
Its clunky user interface causes headaches! We've used this platform for 4+ years for camp registration. There are way too many options when creating sessions that it takes about a million steps. When creating sessions, one must create a session template, and before doing that, a session category. Not only that, but it's nearly impossible to understand the 'Editing Wizard' - it has the same problem - there are so many buttons, sections, and places to click in order to change the tiniest detail. There is no way to apply a bulk discount without altering the ones that have already been applied. They recently upgraded the interface of the main website to make it look modern, but the administration side of it is stuck in 1990. I suggest they seriously reconsider their approach to camp management if they want to remain in this business.
My Other Staff
Commentaires : My wife and I have been serving at children's camps since 1987. We experienced early versions of old camp software that took so much extra time we chose to do things by hand. When we started with UltraCamp in 2015 it was like having a second staff. Train it right and it does an incredible job and we don't have to worry.
Avantages :
As a small camp with a small budget, UltraCamp was EASY to step into when we did not have thousands of dollars to begin the venture. Then, the support for getting it started made for ZERO pain it getting it up and running. We still have questions when we make HUMAN errors and the UltraCamp team has been there to help. That is the best.
Inconvénients :
Occasionally I wish there were some drag and drop features, but after talking with UltraCamp I get why they have chosen to keep their ware smart phone friendly for making administrative changes.
Réponse de l'équipe de UltraCamp
il y a 2 ans
Craig, it's so fantastic that UltraCamp has made such a difference to your camp and has solved your problem of finding a solution that fits within your budget. Thanks again for choosing UltraCamp and remaining with us over the years.
Alternatives envisagées précédemment :
Excellent Camp Management Software!
Commentaires : Our cost of software went down by combining what we used to use 3 different programs for, now all being done by UltraCamp. In addition, any questions we have or problems that we need solved are always handled quickly and effectively. They are always looking to improve functionality whenever possible, and their service has been exceptional.
Avantages :
We love the functionality and ease of use on the admin side, combined with the ease of use on the user/parent's end. Other programs we looked at seemed to lean toward one or the other, but not both. In addition to being affordable for the functions, our choice to use UltraCamp was also reinforced by their phenomenal customer service which has continued throughout our three years of use. The reporting features are good and give us what we need. Also, the fact that our donor management and registration system are integrated has been wonderful!
Inconvénients :
It took us a while to figure out custom reports, but that is one of the reasons we went with UltraCamp over other providers: others were even more extensive in setting up custom reports.
Réponse de l'équipe de UltraCamp
il y a 3 ans
Thanks so much Brian for your honest feedback! We are very happy to hear about your experience with us and value you as a customer!
